Patrick Sparkman

Member Since: May 16, 2011

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    2017 TelePresence

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Patrick Sparkman commented on SX10/SX20 with CWMS and CMS in TelePresence 4 days ago

The only integration between CUCM and CWMS (Cisco WebEx Meeting Server) is audio only, no video,...

Patrick Sparkman commented on SX80 commands over HTTP in ce 8.2.2 in TelePresence 4 days ago

Appears your SX80 was running TC7 software, and you upgraded to CE8 and later.  Looking at the API...

Patrick Sparkman commented on How to set Camera PreSets with remote control in TelePresence 4 days ago

See full response in thread camera-preset-ce-8-firmware-trc6-remote. In short, you have to use the...

Patrick Sparkman commented on Camera Preset , CE 8 firmware with TRC6 remote in TelePresence 4 days ago

If you want a camera preset to be the default for any particular camera when the system wakes up...

Patrick Sparkman commented on Camera Preset , CE 8 firmware with TRC6 remote in TelePresence 4 days ago

Without a touch panel or remote control, you'll need to use the API to create the camera presets,...

Patrick Sparkman commented on Point to point call between sx10 in TelePresence 4 days ago

You can make calls between two standalone SX10s using H232, you must be running CE8.2 and later to...

Patrick Sparkman commented on can the MX300 G2 support the second camera? in TelePresence 4 days ago

Yes, you can connect an external camera to one of the HDMI inputs, as I mentioned before, camera...

Patrick Sparkman commented on 3rd Party Control System in TelePresence 4 days ago

You could use trigger the events in the room based on status feedback from the endpoint, for...

Patrick Sparkman commented on INCOMING H.323 CALLS ISSUE in TelePresence 4 days ago

Use the following transform to replace the IP address of your VCS of the incoming call with our...

Patrick Sparkman commented on CE8.3 the screen shows a touch panel required error in the Home page in TelePresence 4 days ago

You're hitting bug CSCvc80148, and is fixed in CE9, or downgrade to CE8.2 if upgrading isn't an...

Patrick Sparkman commented on ISDN Link, SX20, Clock, No NTP in TelePresence 5 days ago

If you you're using a TelePresence Touch Panel, you can set the date and time using it under...

Patrick Sparkman commented on SRV RECORD in TelePresence 5 days ago

Make sure your firewall has all the inbound ports from the internet to DMZ that are listed in...

Patrick Sparkman commented on can the MX300 G2 support the second camera? in TelePresence 5 days ago

The MX300 G2 supports 3 video inputs: 1 DVI and 2 HDMI, which can be used for PC content or other...

Patrick Sparkman commented on TMS (15.3) access log in Other Collaboration, Voice, and Video Subjects 5 days ago

There is nothing built into TMS that captures when a user logins, logout, etc. This is because TMS...

Patrick Sparkman commented on Proxying SIP Registrations in TelePresence 5 days ago

What Justin is referring to is where TelePresence endpoints that would typically register to the...

Patrick Sparkman commented on Dual-Homed conference with CMS and Lync in TelePresence 5 days ago

You only need to use serverAddress when configuring Lync Edge using the API, not all fields in the...

Patrick Sparkman commented on Dual-Homed conference with CMS and Lync in TelePresence 5 days ago

You need to set the Lync Edge settings either in the web admin interface or the API, you need to...

Patrick Sparkman commented on CMS DNS record configuration in TelePresence 5 days ago

You can use the same domain as CMA will use SRV records to locate CMS, and yes, CMA still requires...

Patrick Sparkman commented on Cisco Meeting Server 2.1.5 WebRTC with Firefox issue in TelePresence 5 days ago

I just tested with the portable version of Firefox 52.0.2 and audio/video worked for me using the...

Patrick Sparkman commented on CMS WebRTC Chat does not work in TelePresence 5 days ago

The message board chat is disabled by default for new deployments starting with CMS 2.1, you will...

Patrick Sparkman commented on SRV RECORD in TelePresence 5 days ago

Take a look at Appendix 2 of the VCS Cluster Creation and Maintenance Deployment Guides. Some like...

Patrick Sparkman commented on Cisco Partner training in the East Coast (USA) in TelePresence 6 days ago

...please PRIVATE message me on the forum. Go to your profile in the forums and click on "...

Patrick Sparkman commented on CMS DNS record configuration in TelePresence 6 days ago

The WebRTC client doesn't require XMPP SRV records, that is only for the Cisco Meeting App native...

Patrick Sparkman commented on Need Replacement camera for Cisco TelePresence Quick Set C20 (Urgent) in TelePresence 6 days ago

CTS-PHD-1080P12XS= is EOS and no longer sold, see eos-eol-notice-c51-733469, you even mention that...

Patrick Sparkman commented on TMS 15.4.0 Externally Hosted meetings do not end in TelePresence 6 days ago

The behavior you're describing is by design.  Unless there is another conference scheduled for...

Patrick Sparkman commented on Need Replacement camera for Cisco TelePresence Quick Set C20 (Urgent) in TelePresence 6 days ago

If the C20 or PrecisionHD camera has an active support contract, you can request for an RMA and get...

Patrick Sparkman commented on Cisco CMS server Configuration in TelePresence 1 week ago

You can only create users within CMS from LDAP, not possible to create users manually via the API.

Patrick Sparkman commented on In room controls - displaying external web page in TelePresence 1 week ago

It's not possible to do what you're looking for.  The In-Room Controls are meant to send commands...

Patrick Sparkman commented on Exporting Syslogs in TelePresence 1 week ago

Endpoints don't support syslogs. You'll need to login to the endpoint and download the log bundles...

Patrick Sparkman commented on NEW MCU CODIAN 4220 - issue in TelePresence 1 week ago

Here are two threads in the forums where they had an MCU with a similar error message, the end ...

Patrick Sparkman commented on NEW MCU CODIAN 4220 - issue in TelePresence 1 week ago

Did you upload the .zip or the .kupgrade file? You should extract the contents of the .zip file and...

Patrick Sparkman commented on Cisco Meeting Server (Acano) in Other Collaboration, Voice, and Video Subjects 1 week ago

That Outlook plugin is used with Acano Manager, which isn't a product of Acano or Cisco, but...

Patrick Sparkman commented on Cisco expressway-C and new CUCM subscriber issue in TelePresence 1 week ago

Glad your issue is resolved! Don't forget to mark your question as answered so others with the same...

Patrick Sparkman commented on Space configuration URI user part created space does not add @domain.com to the spaces created from LDAP in TelePresence 1 week ago

This is by design as spaces in the CMS web interface only show the user part of the URI, because...

Patrick Sparkman commented on SX20 configuration in nat network in TelePresence 1 week ago

Take a look at Vivek's post in thread sx20-standalone for the configuration and firewall ports...

Patrick Sparkman commented on TMS & SQL ISSUE in TelePresence 1 week ago

SQL Browser service might be disabled, check to make sure it's set to automatic and start it, then...

Patrick Sparkman commented on WebRTC from external via Expressway in Other Collaboration, Voice, and Video Subjects 1 week ago

Do you have a UC Traversal Zone configured between the Expressway-C/E, since the CMS web proxy uses...

Patrick Sparkman commented on Cisco expressway-C and new CUCM subscriber issue in TelePresence 1 week ago

You must refresh the configuration on the Expressway-C after you reconfigure or upgrade any of the...

Patrick Sparkman commented on CMS web bridge issue in TelePresence 1 week ago

Check your DNS, and make sure CMS can resolve the FQDN which points to the IP that the Web Bridge...

Patrick Sparkman commented on CTS-SX20-PHD4X-K9 time and date issue in TelePresence 1 week ago

Is the SX20 registered to either CUCM or VCS using TMSPE? If it's registered to CUCM, check the...

Patrick Sparkman commented on Expressway-E server and Secure H323 in TelePresence 1 week ago

Expressway supports encryption for both H323 and SIP, as along as both endpoints in the call...

Patrick Sparkman commented on Setting User Pin on TC7.3.6.ea51021 via API in TelePresence 1 week ago

There are no API commands to create/edit/delete user's, this can only be done through the web...

Patrick Sparkman commented on SX20 Touch10とのペアリングができない in TelePresence 1 week ago

Duplicate thread: Touch 10 no longer recognized by SX20

Patrick Sparkman commented on EX90 Power supply - What is flashing blue ? in TelePresence 1 week ago

Been mentioned a few times in the forums, this thread you've commented on, as well as: ex-90-power-...

Patrick Sparkman commented on TMS 15 and MS SQL 2016 Compatibility in TelePresence 1 week ago

TMS 15.4 and TMSPE 1.9 does not yet support SQL Server 2016, it currently only supports up to...

Patrick Sparkman commented on MCU 5320 SIP trunk to CUCM 9.1.2 in TelePresence 1 week ago

Check your CUCM and MCU configuration with the MCU 45X0, 53X0 and MCU MSE 8510 Version 4.5...

Patrick Sparkman commented on Direct call to Lifesize Room/Device in TelePresence 1 week ago

That address format is used by Polycom and Lifesize endpoints, which isn't compatible with Cisco...

Patrick Sparkman commented on CMS 2.1.3 + Expressway 8.9.1 - WebRTC via Expressway now supported? in TelePresence 1 week ago

I probably will, but don't have a way to do so at this moment.  Take a look at Acano KB #1126, it...

Patrick Sparkman commented on How to show calling name text in meeting on Cisco Meeting Server(CMS) in TelePresence 1 week ago

How many participants are connected in the conference, and how are they connected (ie: SIP, CMA,...

Patrick Sparkman commented on Camera Preset , CE 8 firmware with TRC6 remote in TelePresence 2 weeks ago

If you require the use of camera presets, a workaround is to downgrade to TC7 software. Although be...

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TANDBERG / Cisco TelePresence
Endpoints and Infrastructure

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