Patrick Sparkman

Member Since: May 16, 2011

English
Patrick Sparkman's Activity on Cisco Support Community
Currently displaying 50 results

Patrick Sparkman has commented on telepresence TC7.3 and CE8.0

10 hours 35 min ago
TC and CE software are similar, CE software is based off of TC software and is...

Patrick Sparkman has commented on SX20 Microphone Stuck on Red (mute)

2 days 25 min ago
It still could be, in the TC7 Release Notes for TC7.3.5 which is the fix for...

Patrick Sparkman has commented on SX20 Microphone Stuck on Red (mute)

2 days 42 min ago
What software version is the SX20 running, and was it recently upgraded or...

Patrick Sparkman has commented on Corporate Phonebook Search

2 days 4 hours ago
As long as the entries are added somewhere under the phone book assigned to the...

Patrick Sparkman has commented on Shared multiparty with VCS

2 days 4 hours ago
Shared Multiparty (SMP) licenses can be used with VCS as the licenses are...

Patrick Sparkman has commented on Block Calls with Blank From Field in Custom Expressway CPL Script

2 days 6 hours ago
It should be fine, if you end up seeing it not working let me know, and we can...

Patrick Sparkman has commented on Unable to change conference video layout under CMR portal

2 days 7 hours ago
Changes will only affect CMRs that haven't been started, when no one has...

Patrick Sparkman has commented on Unable to change conference video layout under CMR portal

2 days 8 hours ago
Might have to contact TAC, could be something simple, or complex, not sure at...

Patrick Sparkman has commented on TMS error in event log on SX20 endpoint

2 days 8 hours ago
I see your SX20 is trying to verify the TMS server certificate and is...

Patrick Sparkman has commented on Unable to change conference video layout under CMR portal

3 days 52 min ago
Client PC doesn't matter, TMS Portal doesn't require Java, but TMSPE on the...

Patrick Sparkman has commented on Unable to change conference video layout under CMR portal

3 days 1 hour ago
I'm running one version ahead of you for TMS, TMSPE, etc - I have a very...

Patrick Sparkman has commented on Virtual telepresence server Licensing

3 days 1 hour ago
Multisite is for TelePresence endpoints only, it's used so they can host small...

Patrick Sparkman has commented on vTS with CUCM

3 days 1 hour ago
Virtual TelePresence Server requires Conductor to function.  You can...

Patrick Sparkman has commented on Unable to change conference video layout under CMR portal

3 days 1 hour ago
The reason I ask about Java is often people install or update Java to a version...

Patrick Sparkman has commented on SX20 and SX80 Extended Screen

3 days 2 hours ago
You can connect to the PC input of the SX20/SX80 and use it to display the...

Patrick Sparkman has commented on Unable to change conference video layout under CMR portal

3 days 3 hours ago
It's working for me whenever I change my CMR layout. What software versions...

Patrick Sparkman has commented on SX20. HDMI input with audio and video?

3 days 3 hours ago
According to the SX20 Data Sheet, it supports four audio inputs: Two...

Patrick Sparkman has commented on Mute participants on join

3 days 3 hours ago
To enable audio Rx mute on join: {"callAttributes":{"audioRxStartMuted":true...

Patrick Sparkman has commented on Blue share button on touch panel layout is not working

3 days 8 hours ago
I'm running the same software as you, and I have no issue previewing the...

Patrick Sparkman has commented on SX20 Quick set license

3 days 9 hours ago
The TelePresence endpoints don't support demo/evaluation licenses, only...

Patrick Sparkman has commented on Block Calls with Blank From Field in Custom Expressway CPL Script

4 days 3 hours ago
I get these calls all the time. attached is the CPL script I use to block them...

Patrick Sparkman has commented on TCS New BOX

4 days 5 hours ago
As mentioned you need to run TCS 7.0 as a VM, can't be installed directly on...

Patrick Sparkman has commented on Upgrade SX20 tc7_3_2 to tc7_3_5

5 days 5 hours ago
It is fine, the only change/bug fix that is in TC7.3.5 is for the SX20 noted in...

Patrick Sparkman has commented on Cannot Add another Participant with C40 Codec with MultiSIte license

5 days 23 hours ago
What bandwidth are you using when you try to call/add each participant? ...

Patrick Sparkman has commented on Natural Presenter poor quality

6 days 1 hour ago
In addition to what Wayne is asking: What is the content input on the codec...

Patrick Sparkman has commented on Video Call between Endpints registred to VCS and Endpoints registred to CUCM

6 days 6 hours ago
Yes, it's possible by creating a SIP Trunk between your CUCM and VCS, take a...

Patrick Sparkman has commented on Cisco Sx20 Firewall ports

6 days 7 hours ago
Make sure you have NAT enabled on the endpoint and configured with the public...

Patrick Sparkman has commented on Cisco Sx20 firewall ports

6 days 7 hours ago
Is the SX20 registered to an H323 gatekeeper, SIP registrar, or standalone...

Patrick Sparkman has commented on TMS Active Meeting Manager AMM?

6 days 7 hours ago
Correct, only for on-premise CMRs that are created using TMSPE. If this is a...

Patrick Sparkman has commented on Blue share button on touch panel layout is not working

6 days 8 hours ago
The blue share button should react the same as the bottom black share button,...

Patrick Sparkman has commented on TMS Active Meeting Manager AMM?

6 days 8 hours ago
Ah, you don't have a CMR provisioned to your TMSPE account.  Take a...

Patrick Sparkman has commented on is it possible, Video endpoint registered in CUCM call standalon SX10 via SIP Trunk ?

6 days 8 hours ago
It doesn't matter what the endpoint is, if it's standalone then you'll have to...

Patrick Sparkman has commented on TCS , CUCM , EX90 recording solution

6 days 9 hours ago
If either the SX20 or EX90 has the Multisite option key, one of them can host...

Patrick Sparkman has commented on Cannot Add another Participant with C40 Codec with MultiSIte license

6 days 9 hours ago
How many people are you trying to add into the Multisite conference? You are...

Patrick Sparkman has commented on TMS Active Meeting Manager AMM?

6 days 9 hours ago
Attached is an image of AMM in my CMR Portal, it appears between the Details...

Patrick Sparkman has commented on Personal MultiParty (PMP) not being used

6 days 9 hours ago
Probably should open a case with TAC and see if there is something else that is...

Patrick Sparkman has commented on Replacing a C40 with a SX80 on TMS

6 days 9 hours ago
Glad to hear you were able to replace the C40 with the SX80.  Did you...

Patrick Sparkman has commented on SX80 without Touch 10

1 week 2 hours ago
You can use the SX80 without a Touch 10 and use a Crestron touch panel instead...

Patrick Sparkman has commented on TCS , CUCM , EX90 recording solution

1 week 1 day ago
Either the EX90 or SX20 needs to have the Multisite option key, which will...

Patrick Sparkman has commented on Crestron to control c40

1 week 1 day ago
The C Series codecs can integrate with Crestron and AMX control systems via...

Patrick Sparkman has commented on Codec C60 Control ports

1 week 1 day ago
Yes, it is possible to control via Telnet using the codec's API.  There is...

Patrick Sparkman has commented on Where can I download Cisco CTS release 1.10.14

1 week 1 day ago
It could be that the software isn't released yet, looking at the bug the last...

Patrick Sparkman has commented on PrecisionHD 2.5x Camera - USB output

1 week 1 day ago
I know the TC6 Release Notes on pg 15 had mentioned that the SX20 could...

Patrick Sparkman has commented on Telepresence endpoint registered to UCM can do H.323 calls?

1 week 1 day ago
As Dennis mentions above in his post, you'll need either a VCS-C/E to...

Patrick Sparkman has commented on is it possible, Video endpoint registered in CUCM call standalon SX10 via SIP Trunk ?

1 week 2 days ago
As Jens has mentioned, CUCM doesn't support calling via IP address, doesn't...

Patrick Sparkman has commented on VCS-E - Signalisation issues

1 week 2 days ago
Do you have your VCS-E network setting co figured correctly based on your...

Patrick Sparkman has commented on I can´t logging with jabber for telepresence

1 week 2 days ago
To add to Jens comments, once you upgrade to TMS 13.2, install TMSPE 1.0 and...

Patrick Sparkman has commented on TMS Active Meeting Manager AMM?

1 week 2 days ago
Did you restart the PE service after AMM was enabled? Whenever I go into my...

Patrick Sparkman has commented on TMS Active Meeting Manager AMM?

1 week 2 days ago
You access AMM through the CMR interface of the TMS Portal. Make sure AMM is...

Patrick Sparkman has commented on TMSPE Installation Error

1 week 2 days ago
TMSPE 1.6 is the only version that supports Java 8, in order to not run into...

Bio

TANDBERG / Cisco TelePresence
Endpoints and Infrastructure








  • Cisco Designated VIP

    2016 Telepresence





  • Cisco Designated VIP

    2015 Telepresence





  • Community Spotlight Award

    Questions Answered November 2014





  • Community Spotlight Award

    Members Choice July 2014









Patrick Sparkman's Stats

Points3957
Discussion started 110
Answers marked as Correct 434
Endorsed 36
Content Rated 151