Patrick Sparkman

Member Since: May 16, 2011

User Badges:
  • Purple, 4500 points or more
  • Cisco Designated VIP,

    2017 TelePresence

English
Patrick Sparkman commented on TMS 15.5.0 with TC Software Endpoints in TelePresence 1 day ago

You will not have any issues with endpoints running TC7 software, you can also check the ...

Patrick Sparkman commented on Internal Telepresence Endpoints to call external Telepresence endpoints in TelePresence 1 day ago

I saw your missed call, glad you got B2B working both directions, and enabling SIP URI dialing...

Patrick Sparkman commented on Cisco TMS unable to manage new endpoints in TelePresence 2 days ago

Is Provisioning ExternalManager Protocol set to HTTPS on the endpoints? Is port 443 open on the any...

Patrick Sparkman commented on TC 7.X C60 Proximity in Cisco Proximity 2 days ago

What was the workaround they provided?

Patrick Sparkman commented on TC 7.X C60 Proximity in Cisco Proximity 2 days ago

Proximity for Desktop (Windows/OS X) isn't supported with TC software, only Proximity for Mobile (...

Patrick Sparkman commented on Configuration through TMS in TelePresence 2 days ago

Not all endpoints that run TC7 software have the same API, as some commands differ slightly, be...

Patrick Sparkman commented on CTS-MIC-CLNG-G2 Ceiling Mounts in TelePresence 2 days ago

If you search Google for "ceiling anchors" you'll find some examples.  You won't find any on Cisco....

Patrick Sparkman commented on TMS H323 phone book entries issue in TelePresence 2 days ago

Glad you were able to get it resolved! I think when you add systems, the default is to have...

Patrick Sparkman commented on Configuration through TMS in TelePresence 2 days ago

TMS supports both TC and CE software. What configuration changes are you trying to push out, are...

Patrick Sparkman commented on CTS-MIC-CLNG-G2 Ceiling Mounts in TelePresence 2 days ago

Ceiling mounts aren't included with the TelePresence Ceiling Microphone, and have to be provided by...

Patrick Sparkman commented on Re-Imaging Cisco TelePresence Content Server in TelePresence 2 days ago

You might be able to get a copy from TAC and or find out the steps that the media kit uses and do...

Patrick Sparkman commented on Bug CSCuy46138 sur TMS version 15.4.0 in TelePresence 2 days ago

The bug details say it's still open and there are no known fixed releases yet, if you're running...

Patrick Sparkman commented on ce9 Administrative settings on the touch 10/remote in TelePresence 2 days ago

The UI was updated in CE9 and the ability for a subset of settings to be password protected isn't...

Patrick Sparkman commented on Telepresence server license requirement to install it on Be6k server in TelePresence 3 days ago

You should contact your account manager, as they can help provide a quote that can fit your needs...

Patrick Sparkman commented on Preferred Protocol in Routing issue on TMS 15.4 with HD MSE 8510 in TelePresence 3 days ago

If H323 is prefered calling method, what happens if you disable incoming/outgoing SIP for this...

Patrick Sparkman commented on TMS H323 phone book entries issue in TelePresence 3 days ago

If the phone book source is a type Manual, than you can simply delete the unwanted entries, however...

Patrick Sparkman commented on VCS-E | An unexpected software error was detected in app[17691]: SIGSEGV (invalid permissions for mapped object) @0x0000565472046ed0 in TelePresence 3 days ago

Didn't find any bugs related to either alarm, might be good idea to upgrade to the most recent...

Patrick Sparkman commented on Cisco TMS HTML Template in TelePresence 3 days ago

I tested an email template with a variable listed twice in many difference areas, outside and...

Patrick Sparkman commented on Internal Telepresence Endpoints to call external Telepresence endpoints in TelePresence 3 days ago

Glad it's working!  Sorry it took so long. For reference and to help others, because there are so...

Patrick Sparkman commented on Internal Telepresence Endpoints to call external Telepresence endpoints in TelePresence 3 days ago

Just did a test call, my endpoint seemed to actually try and connect to yours this time, should see...

Patrick Sparkman commented on Video conferencing, cloud based hosted in TelePresence 3 days ago

Take a look at the links below for some information about Premises and Cloud video conferencing....

Patrick Sparkman commented on Telepresence Conference Video Switch off Periodically in TelePresence 3 days ago

While a call is in progress, check the network switches and anything in between the endpoint and...

Patrick Sparkman commented on Re-Imaging Cisco TelePresence Content Server in TelePresence 3 days ago

Is this a TCS hardware appliance or spec-based install? The USB media kit comes with the TCS...

Patrick Sparkman commented on Remote automatically moves the camera in TelePresence 3 days ago

What software version is the SX20 running? If running TC software, could they be in the camera...

Patrick Sparkman commented on Disable second audiocall in SX20 in TelePresence 3 days ago

It's not possible to block the second audio-only call.  If this is a feature you'd like to have,...

Patrick Sparkman commented on how to setup dx80 do not auto fullscreen when share monitor to pc? in TelePresence 6 days ago

The video conference will take precedence when a call connects and appear as full screen, which...

Patrick Sparkman commented on Download Deferred version in Video Over IP 6 days ago

Why don't you use the most recent TC release, what is keeping you on that old version and not the...

Patrick Sparkman commented on Problems With Cisco Meeting Server in TelePresence 6 days ago

Restart the Core server, if that doesn't resolve the issue, reset the XMPP server and reconfigure....

Patrick Sparkman commented on TMS H323 phone book entries issue in TelePresence 6 days ago

Do you have Route Phone Book Entries enabled under Admin Tools > Configuration > General...

Patrick Sparkman commented on Telepresence Conference Video Switch off Periodically in TelePresence 6 days ago

Your problem is because somewhere, either at at the TelePresence Server end or the participant end...

Patrick Sparkman commented on TS 8710 in local mode can't register to TMS 15.4 in TelePresence 1 week ago

What is your security setting do you have TMS set to?  You can check this within TMS Tools...

Patrick Sparkman commented on cisco meeting server lab handbook in TelePresence 1 week ago

Don't see why not, it's a publix website, just select a POD and then there is a download option in...

Patrick Sparkman commented on Reset TX9000 admin login credential in TelePresence 1 week ago

For steps on how to reset the password for the TX Series, take a look at the Resetting Your CTS...

Patrick Sparkman commented on Maximum number of video streams in TelePresence 1 week ago

The largest layout is 4x4, which will give you a total of 16 participants on the screen, a...

Patrick Sparkman commented on Spark Board Question? in TelePresence 1 week ago

Once the endpoint is registered on Spark, you cannot access the web interface using an admin login...

Patrick Sparkman commented on cisco meeting server lab handbook in TelePresence 1 week ago

I just just completed a Cisco Meeting Server lab while at Cisco Live last week, the lab guide we...

Patrick Sparkman commented on Cisco SX80 Cameras Not Switching To Active Position in TelePresence 1 week ago

Thanks for the update and glad you were able to solve the problem! Regarding not mentioning the...

Patrick Sparkman commented on Consecutive Reservations in TMS in TelePresence 1 week ago

Are you talking about the dial-in number/address that is assigned to scheduled conferences? If so,...

Patrick Sparkman commented on TMS Phone Book on Spark Room Kit in TelePresence 1 week ago

Spark Room Kits run CE9, in CE9 they moved the directory search icon that appears on the main page...

Patrick Sparkman commented on CMS 2.2 layout in TelePresence 1 week ago

Default layout for all spaces are can be applied by creating a callLegProfile, and apply that...

Patrick Sparkman commented on Internal Telepresence Endpoints to call external Telepresence endpoints in TelePresence 1 week ago

I just tested again, still didn't connect.  Won't be able to test again until later today/tonight...

Patrick Sparkman commented on SX20 Retrieve Password in TelePresence 1 week ago

No problem, glad you were able to get it resolved. Don't forget to mark your question as answered...

Patrick Sparkman commented on Internal Telepresence Endpoints to call external Telepresence endpoints in TelePresence 1 week ago

If you can create a regex that can include all the DIDs and SIP URIs within CUCM, you can use a...

Patrick Sparkman commented on Telepresence endpoints SX 20 and DX80 point-to-point connectivity without Callmanager/Expressway in Other Collaboration, Voice, and Video Subjects 1 week ago

Both SX20 and DX80 support H323, so they both can be configured as standalone endpoints without any...

Patrick Sparkman commented on SX20 Retrieve Password in TelePresence 1 week ago

You'll need to factory reset the endpoint if you don't know the admin password, as there is no...

Patrick Sparkman commented on Internal Telepresence Endpoints to call external Telepresence endpoints in TelePresence 1 week ago

It could be a possibility, the error you mention above points to that. Also, something I noticed...

Patrick Sparkman commented on Internal Telepresence Endpoints to call external Telepresence endpoints in TelePresence 1 week ago

RMS license is required for concurrent calls to and from any endpoint or application not registered...

Patrick Sparkman commented on CMS content resolution 4:3(1024x768) in TelePresence 1 week ago

Take a look at the CMS resolutions sent to SIP endpoints. Does the presentation from the SX80...

Patrick Sparkman commented on Cisco SX80 Content Sharing with Webex in TelePresence 1 week ago

Are you using Meeting Center and connecting to the meeting via the SX80, or are you presenting your...

Patrick Sparkman commented on VCS and Expressway Support Versions with CM 9.1.2 in TelePresence 1 week ago

If you're using MRA, than: CUCM 9.1.2(SU1) is required if you want to run VCS X8.1 thru X8.7. CUCM...

Bio

TANDBERG / Cisco TelePresence
Endpoints and Infrastructure

User Badges:
  • Badge.
    Purple
    4500 points or more
  • Badge.
    Community Spotlight Award

    Questions Answered November 2014

  • Badge.
    Community Spotlight Award

    Members Choice July 2014

  • Badge.
    Cisco Designated VIP

    2017 TelePresence

  • Badge.
    Cisco Designated VIP

    2016 Telepresence

  • Badge.
    Cisco Designated VIP

    2015 Telepresence

Patrick Sparkman's Stats

Points7697
Discussion started 108
Answers marked as Correct 829
Endorsed 77
Content Rated 201