Patrick Sparkman

Member Since: May 16, 2011

English
Patrick Sparkman's Activity on Cisco Support Community
Currently displaying 50 results

Patrick Sparkman has commented on TMS not importing AD Users

19 hours 2 min ago
Did you apply permissions to the AD groups within TMS so they can login and...

Patrick Sparkman has commented on VCS - Show IP Address instead of H.323 Alias

19 hours 6 min ago
If you can import XML, you could get the CDR data from https://vcs_address/...

Patrick Sparkman has commented on Cisco Touch 8

19 hours 11 min ago
Have you tried to restore the SX20 and Touch 8 back to it's previous location,...

Patrick Sparkman has commented on touch 8 will not authenticate

19 hours 16 min ago
Has the SX20 ever had a Touch 8 paired with it before? Are you trying to...

Patrick Sparkman has commented on H323 calls issue dialing via IP or IP##Extension

19 hours 25 min ago
Cisco can't use the address##alias format, as that is proprietary to Polycom...

Patrick Sparkman has commented on Cisco C20 Camera not working

19 hours 29 min ago
404 means, not found.  Does the endpoint have the correct provisioning...

Patrick Sparkman has commented on CTS-PHD-1080P12XS gears grinding, won't stop going up

19 hours 34 min ago
I had once case a long time ago where a camera wouldn't stop panning left, as a...

Patrick Sparkman has commented on TMS not importing AD Users

19 hours 40 min ago
When you import a group into TMS, it will initally start with no users, only...

Patrick Sparkman has commented on VCS - Show IP Address instead of H.323 Alias

19 hours 55 min ago
You're seeing the alias because the external endpoint has either an E.164...

Patrick Sparkman has commented on Telepresence Conductor Out of Compliance preventing

20 hours 14 min ago
There is no option to prevent TMS or Conductor from scheduling more...

Patrick Sparkman has commented on TMS - Automatically check for Updates Issue

1 day 56 min ago
Starting with TC6.1 and later, TMS will no longer automatically download TC...

Patrick Sparkman has commented on TMS - Automatically check for Updates Issue

1 day 20 hours ago
Can you tell us what endpoints you're expecting TMS to download software for?...

Patrick Sparkman has commented on VCSC down but needs to do mutisite calls through mcu

5 days 22 hours ago
I don't know exactly how to approach this, it's never happened to me.  Off...

Patrick Sparkman has commented on President

5 days 22 hours ago
The SX20 should come with the dual display option key, LIC-SX20-DD, this...

Patrick Sparkman has commented on HOW TO GET TWO WAY AUDIO BETWEEN A PC AND C90 PROFILE SYSTEM

5 days 22 hours ago
You would use TC Console to manipulate the audio routing within the codec...

Patrick Sparkman has commented on Multiway breaks calls between codecs running CE8.1 and TX1310 immersive systems

5 days 23 hours ago
As this is a public forum, if you want Cisco to investigate an issue you found...

Patrick Sparkman has commented on Auto answer config for SX-20

5 days 23 hours ago
Appears this is an issue with CUCM, the mentioned workarounds in thread ...

Patrick Sparkman has commented on How to disable the users access for option "Auto Answer" by Remote Control (SX20 TC7.3.3)

6 days 16 hours ago
Here are the SX20 API Reference Guide, good place to start. There is even a...

Patrick Sparkman has commented on CISCO C40

6 days 17 hours ago
When you mention "auto update", is there any indication of what is being...

Patrick Sparkman has commented on How to upgrade telepresence endpoints in bulk using TMS v14.6 ?

6 days 17 hours ago
On the System Upgrade page you have the ability to sort by specific endpoint...

Patrick Sparkman has commented on How to disable the users access for option "Auto Answer" by Remote Control (SX20 TC7.3.3)

6 days 17 hours ago
Since you don't have TMS, you could use the codec API and write a script that...

Patrick Sparkman has commented on Search Rules and Transforms Configuration

6 days 21 hours ago
External endpoints would call you via [email protected], refer to the following...

Patrick Sparkman has commented on Customize Touch 10 Panel

6 days 22 hours ago
It's not possible to customize the Touch 10 pages to add company logos or...

Patrick Sparkman has commented on How to upgrade telepresence endpoints in bulk using TMS v14.6 ?

6 days 22 hours ago
At a high level, the process is: Upload the TC7.3.5 software to TMS: ...

Patrick Sparkman has commented on EX90 USB Port

1 week 17 hours ago
Only an external microphone and headset are supported, refer to the EX90...

Patrick Sparkman has commented on TMS not showing Service Preference from Telepresence Server when using Conductor

1 week 17 hours ago
There must be conflict somewhere for it to throw that error.  I've seen...

Patrick Sparkman has commented on two peer VCS-C Cluster with one VCS-E

1 week 17 hours ago
It could work, though not exactly a supported design, but you know that. ...

Patrick Sparkman has commented on two peer VCS-C Cluster with one VCS-E

1 week 17 hours ago
The VCS and Expressway servers are active/active when clustered.  The...

Patrick Sparkman has commented on two peer VCS-C Cluster with one VCS-E

1 week 18 hours ago
You could use the Expressway-C/E for MRA, and that will free up your VCS-C/E...

Patrick Sparkman has commented on How to disable the users access for option "Auto Answer" by Remote Control (SX20 TC7.3.3)

1 week 19 hours ago
You can read more about non-persistent mode in the SX20 TC7.3 Admin Guide on pg...

Patrick Sparkman has commented on two peer VCS-C Cluster with one VCS-E

1 week 21 hours ago
When you create a cluster, and configure the traversal and neighbor zones, the...

Patrick Sparkman has commented on How to disable the users access for option "Auto Answer" by Remote Control (SX20 TC7.3.3)

1 week 21 hours ago
The only option to hide the user preferences (ringtone, volume, language, date...

Patrick Sparkman has commented on VCS cluster replication error

1 week 1 day ago
You could try to perform a manual synchronization between the VCS cluster peers...

Patrick Sparkman has commented on Cisco Tandberg SX20

1 week 1 day ago
As Gomzy suggests, check the TV audio settings and test using a PC to verify...

Patrick Sparkman has commented on Cisco TMS application time incorrect

1 week 1 day ago
What version of TMS are you running? I found bug CSCux26174 which might...

Patrick Sparkman has commented on Domain change to TMS/TCS servers

1 week 1 day ago
Sounds about right, however I've never changed the domain before, only the IP...

Patrick Sparkman has commented on TMS Provisioning Extension

1 week 1 day ago
Can you explain what you have configured up to now, did you go by the TMSPE 1.3...

Patrick Sparkman has commented on Installation CE-Console 8.1 failure

1 week 1 day ago
I don't have any issue running the .jar version of the CE Console 8.1.  I'...

Patrick Sparkman has commented on Cisco touch 8 dropping off network

1 week 1 day ago
I'd try connecting the Touch 8 directly to the codec, removing as much extra...

Patrick Sparkman has commented on Expressway MRA on 8865 and DX80

1 week 1 day ago
What software version is the DX endpoint running? I think I've seen the QR...

Patrick Sparkman has commented on Can two SX80 codecs share mutually exclusive control of a single Precision 60 camera?

1 week 1 day ago
As Wayne mentions, this is untested and unsupported.  The switch that the...

Patrick Sparkman has commented on QSL Express requiered to TMS

1 week 1 day ago
You should refer to the TMS Install Guides for the recommended server and...

Patrick Sparkman has commented on Bridge Utilization Report Missing

1 week 1 day ago
FYI, since removing TMS 15.2 from the website, the bug CSCuz20932 has been...

Patrick Sparkman has commented on TMS with a Conductor cluster?

1 week 1 day ago
You are correct Zekeria, with TMS 15.2 a Conductor cluster is supported as a...

Patrick Sparkman has commented on Can't access Web interface after performing an upgrade to TC7.3.5 on Cisco Tandberg C20

1 week 1 day ago
Sounds like it doesn't have an IP address, or those particular services are...

Patrick Sparkman has commented on VCS-C AD Integeration

1 week 1 day ago
Do you have TMSPE installed and enabled on the TMS server? If you plan on...

Patrick Sparkman has commented on MX800 and WebEx on Prem

1 week 1 day ago
If this is WebEx on Premise (aka CWMS), it doesn't support TelePresence...

Patrick Sparkman has commented on Resolution and fps for MX700 for internet BW 2.5 Mbps

1 week 2 days ago
While this might not be exact as there is no document that I know that...

Patrick Sparkman has commented on SX20 incoming issue

1 week 2 days ago
Make sure NAT is configured correct on the firewall and endpoint, also the...

Patrick Sparkman has commented on Multiparty licensing with Conductor Essentials

1 week 2 days ago
In order to use Multiparty licenses with Conductor, notably SMP, you must...

Bio

TANDBERG / Cisco TelePresence
Endpoints and Infrastructure








  • Cisco Designated VIP

    2016 Telepresence





  • Cisco Designated VIP

    2015 Telepresence





  • Community Spotlight Award

    Questions Answered November 2014





  • Community Spotlight Award

    Members Choice July 2014









Patrick Sparkman's Stats

Points4756
Discussion started 110
Answers marked as Correct 520
Endorsed 46
Content Rated 163