Member Since: Nov 29, 2005
HiI suspect that your problem is that the device target 1110 is not defined in agent targeting rule...
On CTIOS you should not have the same portnumber on PortA as on PortB. Default Port B shouldbe...
This is the information found in database schema handbook about CallDisposition 13...
You have realtime statistics in the CTI Toolkit Agent Desktop as well with Calls handled today,...
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Patrik Englund's Stats
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