Paulo Pereira

Member Since: Feb 04, 2007

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Paulo Pereira's Activity on Cisco Support Community
Currently displaying 38 результаты
4 года 6 месяца назад
Hello, Cisco Contact Center customers and partners.I'm happy to report that the...
4 года 6 месяца назад
Hello, Cisco Contact Center customers and partners.I'm happy to report that the...
4 года 9 месяца назад
Hi Valentin.I don't know of any third-party applications that would perform...
4 года 9 месяца назад
Hi Valentin.I'm sorry to tell you that what you are reporting is actually...
5 года 2 недели назад
Hi, Geoff.Actually, those were old unanswered EIM threads that Kim was...
5 года 2 недели назад
Hi, Geoff.Last week I reviewed all the threads posted to this forum in Feb and...
5 года 3 недели назад
Hello.  It appears that this is a duplicate thread, and you actually had this...
5 года 3 недели назад
Hello, Claudio.I'm sorry to see you were not able to find the information or...
5 года 3 недели назад
FYI ...When QueueTime on a CVP is being reported as TalkTime in the TCD record...
5 года 3 недели назад
Hello, Anthoney.I'm sorry to see you were not able to find the information or...
5 года 3 недели назад
Hello, Steven.I'm sorry to see you were not able to find the information or...
5 года 3 недели назад
Hello, Manel.I'm sorry to see you were not able to find the information or...
5 года 3 недели назад
Hello, Antonio.I'm sorry to see you were not able to find the information or...
5 года 3 недели назад
I believe I found the Service Request in question, and this was the solution...
5 года 3 недели назад
Hi, NS.I'm sorry to see you were not able to find the information or assistance...
5 года 3 недели назад
Hello, Sam.I'm sorry to see you were not able to find the information or...
5 года 3 недели назад
Hi, David.Qualification of Avaya AES 6.1 is in progress, and the ACD matrix...
5 года 3 недели назад
Hello.I'm sorry to see you were not able to find the information or assistance...
5 года 3 недели назад
Hello, Fakhrul.I'm sorry to see you were not able to find the information or...
5 года 1 месяц назад
Hi, Alexander.As you are suspecting, this is most likely a codec-mismatch issue...
5 года 1 месяц назад
Hi!You may have better luck finding assistance with this issue in the IP...
5 года 3 месяца назад
Hi, Phil.This appears to be a CUCM issue, not a Contact Center/IPCC/UCCE/UCCX...
5 года 3 месяца назад
Hi, John.The data regarding incoming/outgoing calls is stored by agent, and...
5 года 3 месяца назад
Hello, Thanh.You may be running into known defect CSCsk02930, which is fixed in...
5 года 3 месяца назад
Hello, Thanh.You may be running into known defect CSCsk02930, which is fixed in...
5 года 3 месяца назад
Hi, folks.I know it's somewhat difficult to find information posted as...
5 года 3 месяца назад
It's great to have these types of procedures published on CSC!  Thanks, Bernard...
5 года 3 месяца назад
It's great to have these types of procedures published on CSC!  Thanks, Bernard...
5 года 3 месяца назад
Hi, Thanh. Can you specify which WebView report appears to be missing these...
5 года 3 месяца назад
Hi, Thanh. Can you specify which WebView report appears to be missing these...
5 года 4 месяца назад
Hi, Hammad.I'm sorry you haven't found an answer to this question in the...
5 года 4 месяца назад
Hi, Hammad.I'm sorry you haven't found an answer to this question in the...
5 года 5 месяца назад
Hi, Sebastian.Unfortunately, I don't think there's a way to track a single call...
5 года 5 месяца назад
Hi, Sebastian.Unfortunately, I don't think there's a way to track a single call...
5 года 5 месяца назад
Hi, Antonio.Please move this post to the "Unified Communications Applications"...
5 года 5 месяца назад
Hi, Antonio.Please move this post to the "Unified Communications Applications"...
9 года 2 месяца назад
Johnny,You need to run the PostInstall Tool (aka the "CAD Configuration Setup...
9 года 2 месяца назад
Johnny,You need to run the PostInstall Tool (aka the "CAD Configuration Setup...

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