Paulo Souza

Member Since: Nov 23, 2011

English
Paulo Souza commented on Jabber MRA Cannot locate server in TelePresence 6 months ago

Hi Ivan, Checking out this thread, it seems that your issue was related to something other than DNS...

Paulo Souza commented on TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation in TelePresence 6 months ago

Hi Josef, We managed to resolve the issue by ourselves, we haven't opened a TAC for this case. But...

Paulo Souza commented on TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation in TelePresence 6 months ago

Hi Josef, I retrieved information about this case and I found how we managed to resolve the issue....

Paulo Souza commented on TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation in TelePresence 7 months ago

Hi Josef, The issue has been resolved by upgrading TMS and Conductor to newer software versions. I...

Paulo Souza commented on CWMS and WeTP on the same time in TelePresence 10 months ago

Hi, It is not possible to integrate CWMS to Telepresence for the time being. Also, there is no...

Paulo Souza commented on Telepresence Conductor and CUCM SIP Trunk using TCP in TelePresence 10 months ago

I have a Condcutor 3.0 working with CallManager 10.5 using TCP for the SIP Trunk. I can say that it...

Paulo Souza commented on VX-TACTICAL SX20 Output Display Settings in TelePresence 10 months ago

Hi, Does your SX20 have the LIC-SX20-DD license? Paulo Souza

Paulo Souza commented on Telepresence Conductor and CUCM SIP Trunk using TCP in TelePresence 10 months ago

Yes, you can use TCP instead of TLS. Just for reference, take a look at the page 8 of this document...

Paulo Souza commented on Expressway Series vs. VCS Control & Expressway in TelePresence 10 months ago

Hi Patrick, thanks for this accurate answer. There is just one more thing I would like point:...

Paulo Souza commented on CONNECTING EX90 TO TMS ISSUE in TelePresence 10 months ago

Take a look at this topic. There is a similar issue. It seems to be something related to the TMS...

Paulo Souza commented on SX endpoints registering to CUCM? in TelePresence 10 months ago

Yeah. As I said, that session has most of the parameters, but not all of them. I am trying to find...

Paulo Souza commented on SX endpoints registering to CUCM? in TelePresence 10 months ago

Hi, Most of the parameters pushed from CUCM to the endpoint are listed under the "Product...

Paulo Souza commented on CONNECTING EX90 TO TMS ISSUE in TelePresence 10 months ago

What is your TMS version? In order to work with TC 7 endpoints, TMS needs to run new software...

Paulo Souza commented on MCU conference SIP registration issue with VCS in TelePresence 10 months ago

I guess I have seen a similar issue with Telepresence Server. I dont remember how we managed to fix...

Paulo Souza commented on CWMS and WeTP on the same time in TelePresence 10 months ago

Hi Amr, Unfortunately, I haven't been through this process, as we have a special team to deal with...

Paulo Souza commented on DX80 and MRA in TelePresence 10 months ago

Ayodeji, I could not have it working with CUCM 9.1.2. It started to work properly after upgrading...

Paulo Souza commented on DX80 and MRA in TelePresence 10 months ago

Hi Daniel, You are welcome! Remember to mark this topic as "answered" if you dont have additional...

Paulo Souza commented on sx20 presentation on hdmi2?? in TelePresence 10 months ago

Hi Tiago, You can try a HDMI to DVI cable, that should work just fine for presentation from the...

Paulo Souza commented on Expressway Jabber 11 MRA in TelePresence 10 months ago

Hi, Thank you very much for providing us a feedback. I hope it helps more people. Cheers, ...

Paulo Souza commented on SX80 CODEC in TelePresence 10 months ago

Here it is something you may want to do: Since you are guessing that some settings are being...

Paulo Souza commented on Can I upgrade from TC7.1.4 to TC7.3.3 direct, or do i need to do the incremental upgrades? in TelePresence 10 months ago

Hi, You can upgrade directly, since you are running a new version. It may be required to do...

Paulo Souza commented on SX80 CODEC in TelePresence 10 months ago

Is the LoginRequired parameter enabled for the serial interface? Could you please try to disable/...

Paulo Souza commented on Differentiate Rooms from Codecs in TelePresence 10 months ago

Ok. I will tell you about that: - First, you need to add a bridge to TMS, in your case, Conductor....

Paulo Souza commented on Differentiate Rooms from Codecs in TelePresence 10 months ago

Ok. First answer me few questions: Do you have MCU and TMS already? Do the SX80s have Multisite...

Paulo Souza commented on Calls into Rendezvous Meetings drop after 30 seconds for calls that come in from only one of the Subscribers in TelePresence 10 months ago

Hi, First thing to check: does the SIP Trunk have the "Run on all nodes" checked? This allows all ...

Paulo Souza commented on Differentiate Rooms from Codecs in TelePresence 10 months ago

Hi, If you plan to use TMS, you cant different between a room and codec, not dynamically. From the...

Paulo Souza commented on VerifyServerCertificate reverts automatically to "On" on SX20 TC7.3.3 in TelePresence 10 months ago

You are welcome! Paulo Souza Remember to rate useful answers and mark your...

Paulo Souza commented on DX80 and MRA in TelePresence 10 months ago

Hi Daniel, This document provides a list of all the CA trusted by DX80: http://www.cisco.com/c/en/...

Paulo Souza commented on DX80 and MRA in TelePresence 10 months ago

Hi, For DX80 to work correctly via RMA you need CUCM 10.5.2 SU2 or later. You also need Exp-E to...

Paulo Souza commented on VerifyServerCertificate reverts automatically to "On" on SX20 TC7.3.3 in TelePresence 10 months ago

Hi, This is the expected behavior when registering the device via RMA. Cisco has forced the public...

Paulo Souza commented on Expressway Jabber 11 MRA in TelePresence 10 months ago

Hi, Before you reset the password, what is the status of the traversal zone? Is it connected?...

Paulo Souza commented on CWMS and WeTP on the same time in TelePresence 10 months ago

Hi Amr, Let me try to address yours questions: 1-Since I have CMWS on premises using a certain...

Paulo Souza commented on Expressway-C/E rule for external Domain in TelePresence 10 months ago

The first thing you should investigate is the result from the image expc_search_details_3....

Paulo Souza commented on MCU conference SIP registration issue with VCS in TelePresence 10 months ago

Since you are saying that the settings are ok, it is time to start debugging. First thing, go to...

Paulo Souza commented on Multiway not working with VCS Control and CUCM in TelePresence 10 months ago

Kieran, Actually you can register the device to CUCM and VCS at the same time, however, you need...

Paulo Souza commented on CUCM 8.6 -> SIP Trunk -> ISDN GW 3241 -> ISDN Caller ID in TelePresence 10 months ago

Hi, If you are having DTMF issues, try to change the DTMF method on SIP Trunk configuration on...

Paulo Souza commented on TMS with Conductor CUCM and VCS in TelePresence 10 months ago

I understand that the bridge makes the outbound call, but from what I understand that when TMS is...

Paulo Souza commented on MCU conference SIP registration issue with VCS in TelePresence 10 months ago

Hi Petar, First thing, have you tried to check the registration status for those conferences on MCU...

Paulo Souza commented on Expressway-C/E rule for external Domain in TelePresence 10 months ago

Hi, Could you please share with us a screenshot from the Expressway-C's Search History Details ...

Paulo Souza commented on MRA on Expressway - No audio for Jabber calls in TelePresence 1 year ago

Folks, unfortunately, we dont have a solution for this case yet. A TAC case was oppened and the...

Paulo Souza commented on MRA on Expressway - No audio for Jabber calls in TelePresence 1 year ago

Thanks for your repply.Everything was configured correctly on Expressway-C, including the UC...

Paulo Souza commented on Jabber Guest - Required licenses in TelePresence 1 year ago

The most interesting point is that when you place a Purchase Order using the global partnumber CUWL...

Paulo Souza commented on Jabber Guest - Required licenses in TelePresence 1 year ago

Yeah, that is correct. The documentation states clearly that Jabber Guest and MRA cannot run...

Paulo Souza commented on Jabber Guest - Required licenses in TelePresence 1 year ago

Just to let you guys know, I asked assistance from PDI team and they have confirmed that that...

Paulo Souza commented on Jabber Guest - Required licenses in TelePresence 1 year ago

Patrick, thanks for your repply.Yeah, we could order RMS license, however, the license JABBER-GUEST...

Paulo Souza commented on SIP TLS Trunk between CUCM 10.5 and VCS X7.2 do not accept the certificate in TelePresence 1 year ago

Check this sentence from your problem description:at VCS changed to TLS, 5061, TLS verify...

Paulo Souza commented on VCS Starter Pack - Issue with TCP ports and Jabber in TelePresence 2 years ago

Hi Martin, Thank you very much for your tips. Unfortunately, I cannot have no firewall between VCS...

Paulo Souza commented on VCS Starter Pack - Issue with TCP ports and Jabber in TelePresence 2 years ago

Hi Martin, thanks for your reply. I am surprised about the port 25066 that VCS starts using as...

Paulo Souza commented on VCS - Dial plan example configuration to avoid interworking in TelePresence 2 years ago

Hi Ayodeji, Thanks for your comment. I understand what you mean, however, the idea is to enable...

Paulo Souza commented on VCS Expressway Cluster use 1 public IP with Loadbalancer? in TelePresence 2 years ago

Hi,In addition to what Guy said, to give you more details, that is not possible because of a design...

Bio

I have been working with Telepresence technology since 2010. I am specialist in planning, designing and implementing Cisco Telepresence Solution at Logicalis.

As a Telepresence Specialist, I have helped many customers in Brazil to increase their productivity by implementing telepresence solutions. I have worked on the biggest and main Cisco telepresence projects, with the biggest Brazilian companies, including financial institutions, service providers, government enterprises and construction companies.

I have also helped Logicalis to expand its reach on telepresence solutions in the South of America by providing internal training programs to develop professionals and thus increasing our team.








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Paulo Souza's Stats

Points1102
Discussion started 27
Answers marked as Correct 119
Endorsed 4
Content Rated 45