Paulo Souza

Member Since: Nov 23, 2011

English
Paulo Souza's Activity on Cisco Support Community
Currently displaying 50 results

Paulo Souza has commented on MRA on Expressway - No audio for Jabber calls

4 months 1 week ago
Folks, unfortunately, we dont have a solution for this case yet. A TAC case was...

Paulo Souza has commented on MRA on Expressway - No audio for Jabber calls

4 months 3 weeks ago
Thanks for your repply.Everything was configured correctly on Expressway-C,...

Paulo Souza has created MRA on Expressway - No audio for Jabber calls

5 months 22 hours ago
Hi folks,We are deploying a new project with Mobile Remote Access solution in...

Paulo Souza has commented on Jabber Guest - Required licenses

5 months 3 weeks ago
The most interesting point is that when you place a Purchase Order using the...

Paulo Souza has commented on Jabber Guest - Required licenses

5 months 3 weeks ago
Yeah, that is correct. The documentation states clearly that Jabber Guest...

Paulo Souza has commented on Jabber Guest - Required licenses

5 months 3 weeks ago
Just to let you guys know, I asked assistance from PDI team and they have...

Paulo Souza has commented on Jabber Guest - Required licenses

5 months 3 weeks ago
Patrick, thanks for your repply.Yeah, we could order RMS license, however, the...

Paulo Souza has created Jabber Guest - Required licenses

5 months 3 weeks ago
Hi folks,We are about to deploy a new project which will include the new Cisco...

Paulo Souza has commented on SIP TLS Trunk between CUCM 10.5 and VCS X7.2 do not accept the certificate

8 months 1 week ago
Check this sentence from your problem description:at VCS changed to TLS, 5061,...

Paulo Souza has created TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation

8 months 1 week ago
Hi folks, I am facing a very strange issue with TMS and Conductor...

Paulo Souza has commented on VCS Starter Pack - Issue with TCP ports and Jabber

1 year 5 months ago
Hi Martin, Thank you very much for your tips. Unfortunately, I cannot...

Paulo Souza has commented on VCS Starter Pack - Issue with TCP ports and Jabber

1 year 5 months ago
Hi Martin, thanks for your reply. I am surprised about the port 25066 that...

Paulo Souza has commented on VCS - Dial plan example configuration to avoid interworking

1 year 5 months ago
Hi Ayodeji, Thanks for your comment. I understand what you mean, however,...

Paulo Souza has created VCS Starter Pack - Issue with TCP ports and Jabber

1 year 5 months ago
Hi Folks, I have a basic and very small deployment involving VCS...

Paulo Souza has commented on VCS Expressway Cluster use 1 public IP with Loadbalancer?

1 year 7 months ago
Hi,In addition to what Guy said, to give you more details, that is not possible...

Paulo Souza has commented on create your own layout in an MCU 5320

1 year 7 months ago
Hi Jesper,Your question is generic, I am not sure what you mean when you say "...

Paulo Souza has commented on Connect PrecisionHD Camera 1080p "C series camera" to edge 95 MXP codec

1 year 7 months ago
Hi Ahmad,In my opinion, this setup it is not expected to work, because this...

Paulo Souza has commented on TMS 14.3 - Automatic connect issue - Multiple call attempts

1 year 7 months ago
Hi Folks,According to Cisco, this behavior has been fixed in TMS 14.3.2. I have...

Paulo Souza has commented on TMS 14.3 - Bug CSCui90143 versus Polycom endpoints

1 year 7 months ago
Hi Patrick,This behavior is a bug indeed and has Cisco already fixed it. The...

Paulo Souza has commented on Presentation issue on EDGE 95 MXP

1 year 7 months ago
Hi,Which PC resolutions have you tried to use?RegardsPaulo Souza Was my...

Paulo Souza has commented on Working with MCU registered to CUCM

1 year 7 months ago
Hi,First thing you have to do is to check out the latest deployment guide for...

Paulo Souza has commented on 8710 Screen Layout changes with DTMF

1 year 7 months ago
Danny,Sorry if the my question may look a little stupid, but, what is the...

Paulo Souza has commented on 8710 Screen Layout changes with DTMF

1 year 7 months ago
Hi Martin,I just checked out the API guide for TP Server and I came to...

Paulo Souza has commented on 8710 Screen Layout changes with DTMF

1 year 7 months ago
Martin,In fact, I was thinking about using Conductor to disable the layout...

Paulo Souza has commented on EX90 behind a DSL router

1 year 7 months ago
Hey Martin,Thanks for your reply. Have you already tested this supposed UPNP...

Paulo Souza has commented on 8710 Screen Layout changes with DTMF

1 year 7 months ago
Hi,I am not understand your problem exactly, because the DTMF sent by a...

Paulo Souza has commented on EX90 behind a DSL router

1 year 7 months ago
As Martin said, you can configure your ADSL router to forward only the specific...

Paulo Souza has commented on TMS OBTP meeting start time

1 year 7 months ago
Hi Christopher,One of our customers had exactly the same issue with TMS and the...

Paulo Souza has commented on Call History on Tandberg C40

1 year 7 months ago
Hi,You can access C40 via CLI (using SSH) and use the command xhistory....

Paulo Souza has commented on Why is the MCU automatically added to conferences in TMS?

1 year 7 months ago
Hi,When you schedule the conference, what is the protocol selected for the dial...

Paulo Souza has commented on Video calls from IP Phone 9971 to Telepresence CTS-3010

1 year 7 months ago
Hi Solomon,Currently, it is possible to directly integrate 9971 with CTS/TX...

Paulo Souza has commented on MX300 G2 - Intelligent Proximity

1 year 7 months ago
Hi,Unfortunately, this feature is not available yet, that is why you cannot...

Paulo Souza has commented on TelePresence MultiPoint Switch

1 year 7 months ago
Hi Paul,First, I understand that you are trying to learn more about CTMS....

Paulo Souza has commented on TMS 14.3 - PIN not required only for imersive endpoints

1 year 7 months ago
Hi Patrick,Thank you for confirming the bug ID and thank Cisco for all the...

Paulo Souza has commented on CUBE - Media issue with TX9000

1 year 9 months ago
Hi Nick,The dial-peers also looked the same, inclusing the multiplex command....

Paulo Souza has commented on CUBE - Media issue with TX9000

1 year 9 months ago
Hi Nick,Thanks for sharing your configuration.Well, my configuration looks like...

Paulo Souza has commented on CUBE - Media issue with TX9000

1 year 9 months ago
Hi Nick,Thank you very much for your reply.I guess I can try to replicate the...

Paulo Souza has created CUBE - Media issue with TX9000

1 year 9 months ago
Hi Folks,I am trying to setup a new telepresence environment and I am using...

Paulo Souza has commented on VCS - Dial plan example configuration to avoid interworking

1 year 9 months ago
Hi Kjetil,Thanks for your feedback. In the whole document, I used the term "...

Paulo Souza has commented on TMS - Reusable alias of Conductor

1 year 10 months ago
Hi Kjetil,Thank you very much for your help.RegardsPaulo Souza Was my response...

Paulo Souza has commented on How to Change MCU Connection Password in TMS?

1 year 10 months ago
Hi,In TMS, did you try to go the settings tab and then click edit settings?...

Paulo Souza has commented on CISCO expressway series vs VCS-E

1 year 10 months ago
Hey guys,As far as I understand, the Colaboration Edge solution is related to...

Paulo Souza has commented on CISCO expressway series vs VCS-E

1 year 10 months ago
Hi,This announcement is related to the new Cisco Colaboration Edge Architecture...

Paulo Souza has commented on TMS - Reusable alias of Conductor

1 year 10 months ago
Hi Adam,Thanks very much for your assistance. I will notify our customer.Do you...

Paulo Souza has created TMS - Reusable alias of Conductor

1 year 10 months ago
Hi Folks,I have an environment with TMS 14.3 + Conductor XC 2.2. I have...

Paulo Souza has commented on TMS - Problem with recurrence scheduling page

1 year 10 months ago
Hi Thomas / Dale,Just to keep you informed, as you are being very useful on...

Paulo Souza has commented on SX 20 with Cisco Call Manager

1 year 10 months ago
Hi,In order to register SX20 to CUCM you must to have CUCM version 8.6.2 or...

Paulo Souza has commented on EX60 video call issue .

1 year 10 months ago
What version of EX60 are you ruuning?Well, anyway, you should have version TC 5...

Paulo Souza has commented on EX60 video call issue .

1 year 10 months ago
Hi friend,What version of CUCM are you using? Why are you registering EX60 to...

Paulo Souza has commented on TMS 14.3 - PIN not required only for imersive endpoints

1 year 10 months ago
Hi Dale,I have opened the TAC case 627735047.RegardsPaulo Souza Was my...

Bio

I work at the greatest Cisco Partner in the South of America as a Telepresence Engineer. I am responsable to design and implement Cisco Telepresence solutions.

I have worked with Cisco Telepresence since 2010. I am currently working on the greatest and main telepresence projects in Brazil, involving financial institutions, government and service providers.

Currently, I have been invited by Cisco to participate in the Potuguese CSC and help to expand the community.

I am the first person in the south of America to achieve CCNA Video Certification.









  • Cisco Designated VIP

    2014 Telepresence





  • Community Spotlight Award

    Doc/Video October 2013





  • Community Spotlight Award

    Members Choice August 2013









Paulo Souza's Stats

Points992
Discussion started 26
Answers marked as Correct 114
Endorsed 4
Content Rated 39