Paulo Souza

Member Since: Nov 23, 2011

English
Paulo Souza's Activity on Cisco Support Community
Currently displaying 50 results

Paulo Souza has commented on Jabber MRA Cannot locate server

1 month 1 week ago
Hi Ivan, Checking out this thread, it seems that your issue was related to...

Paulo Souza has commented on TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation

1 month 3 weeks ago
Hi Josef, We managed to resolve the issue by ourselves, we haven't opened a...

Paulo Souza has commented on TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation

1 month 4 weeks ago
Hi Josef, I retrieved information about this case and I found how we managed...

Paulo Souza has commented on TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation

2 months 1 week ago
Hi Josef, The issue has been resolved by upgrading TMS and Conductor to ...

Paulo Souza has commented on CWMS and WeTP on the same time

5 months 4 days ago
Hi, It is not possible to integrate CWMS to Telepresence for the...

Paulo Souza has created Expressway and Lync - Wrong ports for Desktop Sharing

5 months 1 week ago
Hi, Recently we have been trying to integrate Expressway-C to Microsoft Lync...

Paulo Souza has commented on Telepresence Conductor and CUCM SIP Trunk using TCP

5 months 2 weeks ago
I have a Condcutor 3.0 working with CallManager 10.5 using TCP for the SIP...

Paulo Souza has commented on VX-TACTICAL SX20 Output Display Settings

5 months 2 weeks ago
Hi, Does your SX20 have the LIC-SX20-DD license? Paulo Souza

Paulo Souza has commented on Telepresence Conductor and CUCM SIP Trunk using TCP

5 months 2 weeks ago
Yes, you can use TCP instead of TLS. Just for reference, take a look at the...

Paulo Souza has commented on Expressway Series vs. VCS Control & Expressway

5 months 2 weeks ago
Hi Patrick, thanks for this accurate answer. There is just one more...

Paulo Souza has commented on CONNECTING EX90 TO TMS ISSUE

5 months 3 weeks ago
Take a look at this topic. There is a similar issue. It seems to be something...

Paulo Souza has commented on SX endpoints registering to CUCM?

5 months 3 weeks ago
Yeah. As I said, that session has most of the parameters, but not all of them....

Paulo Souza has commented on SX endpoints registering to CUCM?

5 months 3 weeks ago
Hi, Most of the parameters pushed from CUCM to the endpoint are listed under...

Paulo Souza has commented on CONNECTING EX90 TO TMS ISSUE

5 months 3 weeks ago
What is your TMS version? In order to work with TC 7 endpoints, TMS needs...

Paulo Souza has commented on MCU conference SIP registration issue with VCS

5 months 3 weeks ago
I guess I have seen a similar issue with Telepresence Server. I dont...

Paulo Souza has commented on CWMS and WeTP on the same time

5 months 3 weeks ago
Hi Amr, Unfortunately, I haven't been through this process, as we have a...

Paulo Souza has commented on DX80 and MRA

5 months 3 weeks ago
Ayodeji, I could not have it working with CUCM 9.1.2. It started to...

Paulo Souza has commented on DX80 and MRA

5 months 3 weeks ago
Hi Daniel, You are welcome! Remember to mark this topic as "answered" if you...

Paulo Souza has commented on sx20 presentation on hdmi2??

5 months 3 weeks ago
Hi Tiago, You can try a HDMI to DVI cable, that should work just fine for...

Paulo Souza has commented on Expressway Jabber 11 MRA

5 months 3 weeks ago
Hi, Thank you very much for providing us a feedback. I hope it helps more...

Paulo Souza has commented on SX80 CODEC

5 months 3 weeks ago
Here it is something you may want to do: Since you are guessing that...

Paulo Souza has commented on Can I upgrade from TC7.1.4 to TC7.3.3 direct, or do i need to do the incremental upgrades?

5 months 3 weeks ago
Hi, You can upgrade directly, since you are running a new version. It may...

Paulo Souza has commented on SX80 CODEC

5 months 3 weeks ago
Is the LoginRequired parameter enabled for the serial interface?...

Paulo Souza has commented on Differentiate Rooms from Codecs

5 months 3 weeks ago
Ok. I will tell you about that: - First, you need to add a bridge to TMS, in...

Paulo Souza has commented on Differentiate Rooms from Codecs

5 months 3 weeks ago
Ok. First answer me few questions: Do you have MCU and TMS already? Do the...

Paulo Souza has commented on Differentiate Rooms from Codecs

5 months 3 weeks ago
Hi, If you plan to use TMS, you cant different between a room and codec, not...

Paulo Souza has commented on VerifyServerCertificate reverts automatically to "On" on SX20 TC7.3.3

5 months 3 weeks ago
You are welcome! Paulo Souza Remember to rate useful answers and mark your...

Paulo Souza has commented on DX80 and MRA

5 months 3 weeks ago
Hi Daniel, This document provides a list of all the CA trusted by DX80: http...

Paulo Souza has commented on DX80 and MRA

5 months 3 weeks ago
Hi, For DX80 to work correctly via RMA you need CUCM 10.5.2 SU2 or later. You...

Paulo Souza has commented on Calls into Rendezvous Meetings drop after 30 seconds for calls that come in from only one of the Subscribers

5 months 3 weeks ago
Hi, First thing to check: does the SIP Trunk have the "Run on all nodes"...

Paulo Souza has commented on VerifyServerCertificate reverts automatically to "On" on SX20 TC7.3.3

5 months 3 weeks ago
Hi, This is the expected behavior when registering the device via RMA. ...

Paulo Souza has commented on Expressway Jabber 11 MRA

5 months 3 weeks ago
Hi, Before you reset the password, what is the status of the traversal zone?...

Paulo Souza has commented on CWMS and WeTP on the same time

5 months 3 weeks ago
Hi Amr, Let me try to address yours questions: 1-Since I have CMWS on...

Paulo Souza has commented on Expressway-C/E rule for external Domain

5 months 3 weeks ago
The first thing you should investigate is the result from the image ...

Paulo Souza has commented on MCU conference SIP registration issue with VCS

5 months 3 weeks ago
Since you are saying that the settings are ok, it is time to start debugging....

Paulo Souza has commented on Multiway not working with VCS Control and CUCM

5 months 3 weeks ago
Kieran, Actually you can register the device to CUCM and VCS at the...

Paulo Souza has commented on CUCM 8.6 -> SIP Trunk -> ISDN GW 3241 -> ISDN Caller ID

5 months 3 weeks ago
Hi, If you are having DTMF issues, try to change the DTMF method on SIP...

Paulo Souza has commented on TMS with Conductor CUCM and VCS

5 months 3 weeks ago
I understand that the bridge makes the outbound call, but from what I...

Paulo Souza has commented on MCU conference SIP registration issue with VCS

5 months 3 weeks ago
Hi Petar, First thing, have you tried to check the registration status for...

Paulo Souza has commented on Expressway-C/E rule for external Domain

5 months 3 weeks ago
Hi, Could you please share with us a screenshot from the Expressway-C's...

Paulo Souza has commented on MRA on Expressway - No audio for Jabber calls

1 year 6 days ago
Folks, unfortunately, we dont have a solution for this case yet. A TAC case was...

Paulo Souza has commented on MRA on Expressway - No audio for Jabber calls

1 year 3 weeks ago
Thanks for your repply.Everything was configured correctly on Expressway-C,...

Paulo Souza has created MRA on Expressway - No audio for Jabber calls

1 year 4 weeks ago
Hi folks,We are deploying a new project with Mobile Remote Access solution in...

Paulo Souza has commented on Jabber Guest - Required licenses

1 year 1 month ago
The most interesting point is that when you place a Purchase Order using the...

Paulo Souza has commented on Jabber Guest - Required licenses

1 year 1 month ago
Yeah, that is correct. The documentation states clearly that Jabber Guest...

Paulo Souza has commented on Jabber Guest - Required licenses

1 year 1 month ago
Just to let you guys know, I asked assistance from PDI team and they have...

Paulo Souza has commented on Jabber Guest - Required licenses

1 year 1 month ago
Patrick, thanks for your repply.Yeah, we could order RMS license, however, the...

Paulo Souza has created Jabber Guest - Required licenses

1 year 1 month ago
Hi folks,We are about to deploy a new project which will include the new Cisco...

Paulo Souza has commented on SIP TLS Trunk between CUCM 10.5 and VCS X7.2 do not accept the certificate

1 year 4 months ago
Check this sentence from your problem description:at VCS changed to TLS, 5061,...

Paulo Souza has created TMS 14.5 with Conductor XC2.4 - Incorrect resource allocation

1 year 4 months ago
Hi folks, I am facing a very strange issue with TMS and Conductor...

Bio

I have been working with Telepresence technology since 2010. I am specialist in planning, designing and implementing Cisco Telepresence Solution at Logicalis.

As a Telepresence Specialist, I have helped many customers in Brazil to increase their productivity by implementing telepresence solutions. I have worked on the biggest and main Cisco telepresence projects, with the biggest Brazilian companies, including financial institutions, service providers, government enterprises and construction companies.

I have also helped Logicalis to expand its reach on telepresence solutions in the South of America by providing internal training programs to develop professionals and thus increasing our team.








  • Cisco Designated VIP

    2014 Telepresence





  • Community Spotlight Award

    Doc/Video October 2013





  • Community Spotlight Award

    Members Choice August 2013









Paulo Souza's Stats

Points1082
Discussion started 27
Answers marked as Correct 119
Endorsed 4
Content Rated 45