bo liu

Member Since: Dec 29, 2011

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bo liu's Activity on Cisco Support Community
Currently displaying 50 results

bo liu has created Agent logout with 50030

2 months 1 week ago
hello  i  have a UCCE 9.0 , yesterday some agent was logout at the...

bo liu has commented on Incoming call can't match incoming dial-peer

3 months 2 weeks ago
a ....sorry ....i mistake the right is 843791..  2dot...

bo liu has created Incoming call can't match incoming dial-peer

3 months 3 weeks ago
i config the dial-peer like this dial-peer voice 1007 pots ...

bo liu has created after abandon ring CTIOS change the agent status to not ready

3 months 3 weeks ago
how can i config the CTIOS to control the agent status from ready to not ready...

bo liu has commented on UCCE how to count who hang up

3 months 3 weeks ago
thanks.......

bo liu has created UCCE how to count who hang up

3 months 3 weeks ago
i use UCCE 9.now my customer need count who disconnect the call,agent or user....

bo liu has commented on CVP VXML and ingress gateway Deployment

4 months 2 weeks ago
hi  thanks for yours reply  now i known i need use dialed...

bo liu has created CVP VXML and ingress gateway Deployment

4 months 2 weeks ago
hi i have a question in our case ,there has two worksplace like A and...

bo liu has commented on SIP gateway select E1 line

5 months 22 hours ago
i ask this question is  i have a gateway, 10 E1 on it and a third...

bo liu has created SIP gateway select E1 line

5 months 1 day ago
hello everyone i want to known,can the gateway select e1 from 0/0/3 0/0/2...

bo liu has created SIP gateway select E1 line

5 months 1 day ago
hello everyone i want to known,can the gateway select e1 from 0/0/3 0/0/2...

bo liu has commented on how to disable the conference tone in agent greeting

5 months 1 week ago
HI thanks for you reply,i will try 

bo liu has commented on FXO interface receive calling nuber fail

5 months 1 week ago
thanks for you reply i change the cptone the problem is resolve ...

bo liu has created how to disable the conference tone in agent greeting

5 months 2 weeks ago
when i open agent greeting and a call into the agent,first hear a tone...

bo liu has commented on FXO interface receive calling nuber fail

5 months 2 weeks ago
in this case the ANI is 13311173269 but i can't find it

bo liu has commented on FXO interface receive calling nuber fail

5 months 2 weeks ago
hithe debug.txt is the debug voice ccapi and debug vpm si

bo liu has created FXO interface receive calling nuber fail

5 months 2 weeks ago
HII have a problem .i config my gateway 3845,and one FXO interface card on it ....

bo liu has created how can i display calling number when the SIP remote-party-id display privacy = full

7 months 3 days ago
HI i find the gateway send the SIP invite hide the calling number. The...

bo liu has commented on Voice GW incoming calling number is anonymous

7 months 3 days ago
HII capture a complete flow PRI log incoming calling number is right ...

bo liu has commented on Voice GW incoming calling number is anonymous

7 months 3 days ago
the gateway is a sip gatway ,connect to CVP.but when i debug voice ccapi,i see...

bo liu has commented on Voice GW incoming calling number is anonymous

7 months 3 days ago
hithanks for you reply when i call PSTN number from my internal phone ,the...

bo liu has created Voice GW incoming calling number is anonymous

7 months 3 days ago
Hello i have a question..i use a 3945 gateway to connect ISP use pri E1...

bo liu has commented on Jabber Edge can't receive call from external phone

7 months 2 weeks ago
someone can help me?

bo liu has created Jabber Edge can't receive call from external phone

7 months 2 weeks ago
I have a  problem ,when the external phone call the jabber client ,the...

bo liu has commented on WLC 2504 the download is very slow

8 months 1 week ago
hi i think i find the HT and spatial streams

bo liu has commented on WLC 2504 the download is very slow

8 months 1 week ago
i test that only my PC use the wireless,but download speed only 500KB/s........

bo liu has commented on WLC 2504 the download is very slow

8 months 1 week ago
Hi Stephen Rodriguez Thanks for you reply !  the AP is 3502...

bo liu has created WLC 2504 the download is very slow

8 months 1 week ago
i use a WLC 2504, the AP register is OK but my customer tell me the speed...

bo liu has created cti os CF_INVALID_OBJECT_STATE

9 months 3 weeks ago
Hello  I have a problem I use UCCE 9 for a contact center  ...

bo liu has created PRI GW can't incoming call

10 months 4 weeks ago
hi i config a pri GW ,the GW connect to CUCM use H323 when i call a...

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 2 weeks ago
thanks a lot!! i can hear my recore promp !! 

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 2 weeks ago
hi chintan thank you very much in you prompt ,i find the...

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 2 weeks ago
hi chintan thank you very much in you prompt ,i find the...

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 2 weeks ago
hi chintan thanks for you reply .yes i not config the user....

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 2 weeks ago
next is my scriptnext the run ext script mode is queue to skill group ...

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 2 weeks ago
hi chintan yes i also find the CTI client not send any...

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 3 weeks ago
hinext is rtr logEvents from February 17, 2015:00:01:41:617 rb-rtr Trace: (35 x...

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 3 weeks ago
i use CIPC for agent phone,and i open built in bridge option......

bo liu has commented on CTI OS answer call but not play agent greeting

11 months 3 weeks ago
HIthanks for you reply,yes i create the PlayAgentGreeting for dialed number...

bo liu has commented on Unity Connection after greeting auto a DN

11 months 4 weeks ago
Hi Aaron thanks for you reply,yes i do this ,but in my problem,i set...

bo liu has created CTI OS answer call but not play agent greeting

11 months 4 weeks ago
hello everyone i config agent greeting in UCCE now i can record the...

bo liu has created Unity Connection after greeting auto a DN

12 months 20 hours ago
hello i want use UC to play a welcome promp,then auto dial a hunt pilot....

bo liu has commented on Cisco 7945 firware from 9 to 8.5.4

1 year 3 days ago
up

bo liu has commented on Cisco 7945 firware from 9 to 8.5.4

1 year 3 days ago
the attachment is my download firmware please remove .txt  in it has...

bo liu has commented on Cisco 7945 firware from 9 to 8.5.4

1 year 3 days ago
next is my TFTP32 log Connection received from 192.168.20.2 on port 50020...

bo liu has commented on Cisco 7945 firware from 9 to 8.5.4

1 year 3 days ago
hi terry the phone can connect to TFTP ,i can see the phone download...

bo liu has created Cisco 7945 firware from 9 to 8.5.4

1 year 3 days ago
hi i want degrade my 7945 firware from 9 to 8.5.4 so i config a DHCP...

bo liu has commented on jabber edge call can't answer

1 year 1 week ago
HiPaulThanks.I upgrade my CUCM to 9.1.2.12900,the problem is resolve 

bo liu has commented on jabber edge call can't answer

1 year 1 week ago
thanks i upgrade the CUCM as soon as my possible!!thanks again Pual

bo liu has commented on jabber edge call can't answer

1 year 1 week ago
himy cucm version 9.1.2.10000-28 Unrestrictedand i use dual nic 

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