rbordner

Member Since: Feb 02, 2011

English
rbordner's Activity on Cisco Support Community
Currently displaying 50 results

rbordner has commented on SPA514 Intermittant Network Disconnect..

2 years 4 months ago
I suggest openeing a support case with Cisco Small Buisness Support center.A...

rbordner has commented on No conference softkey on spa 303

2 years 4 months ago
Joseph,Did you try to register an account  to Cisco.com?  http://www.cisco.com/...

rbordner has commented on No conference softkey on spa 303

2 years 4 months ago
Joseph,Please reference the Phone Administration guidePhone Configuration...

rbordner has commented on No conference softkey on spa 303

2 years 4 months ago
Joseph,Can you double confirm if you have the conf softkey once a call is...

rbordner has commented on SPA525G2 Firmware Update

2 years 4 months ago
Malek,your comment:"We have a UC320W phone system connected to a SF300-24P...

rbordner has commented on SPA525G2 Firmware Update

2 years 4 months ago
Malek,However I am cannot find  the "Firmware Upgrade tab" in the phone web...

rbordner has commented on SPA514 Intermittant Network Disconnect..

2 years 4 months ago
Alan,What type of switch is the phone connected to?  Can you confirm the speed...

rbordner has commented on handset replacement for spa 502g

2 years 6 months ago
There is a replacement handset sku for SPA500 series phones.SPA500-HANDSET=

rbordner has commented on Why don't my Cisco SPA303's ask for spa303.cfg from tftp server?

2 years 7 months ago
I believe what you need is option to provide tftp server address in the dhcp...

rbordner has commented on SPA504G Shared line

2 years 7 months ago
Jeff,I think you should direct that question to your VOIP provider, if multiple...

rbordner has commented on Why don't my Cisco SPA303's ask for spa303.cfg from tftp server?

2 years 7 months ago
Hi,Try to disconnect each phone from the network and 1) Factory reset the...

rbordner has commented on SPA525G2 phones - Phone Firmware Configuration Utility

2 years 9 months ago
I would return the 2 units to your vendor  since -RC skus are special and...

rbordner has commented on SPA525G2 phones - Phone Firmware Configuration Utility

2 years 9 months ago
The UC320W should detect the SPA525G2 phone via CDP and assign an IP address...

rbordner has commented on SPA525G2 phones - Phone Firmware Configuration Utility

2 years 9 months ago
Hi,If the SPA525G2 phones are connected to UC320W the phone firmware is bundled...

rbordner has commented on Cisco 320 w need to record live calls

2 years 9 months ago
Jose,The recording is done at the phone level so only the SPA525G(2) will be...

rbordner has commented on Cisco 320 w need to record live calls

2 years 9 months ago
Jose,The SPA525G(2) phones support call recording feature.  Once enabled a soft...

rbordner has commented on UC320W w/FXO lines flash but no audible ring or tone on phone while in use

2 years 11 months ago
Jeff,Please email me at rbordner@cisco.com and I'll attach a PMF that plays...

rbordner has commented on SPA3000 Not Registering

2 years 11 months ago
Hector,Can you email me your SPA9000 config and also the SPA3000 config?...

rbordner has commented on UC320W w/FXO lines flash but no audible ring or tone on phone while in use

2 years 11 months ago
Jeff,Thanks for confirming the call-waiting tone is operating correctly.  I...

rbordner has commented on Description for GB file is "...New Zealand".

2 years 11 months ago
Hi Ian,Thank you for raising awareness to this issue. You posted this in the...

rbordner has commented on Forbidden Admin Login??

2 years 11 months ago
Hi Greg,The MWI light on each phone is handled by the UC320W via SIP NOTIFY...

rbordner has commented on Forbidden Admin Login??

2 years 11 months ago
Hi Gregory,The admin access to the phones is disabled when provisioned and used...

rbordner has commented on UC320W AA invite stuck!

2 years 11 months ago
Matthew,I did receive your email with the attached backup file and I'm...

rbordner has commented on UC320w Call drop off after 15:04

2 years 11 months ago
Hi James,I would suggest opening a support call with Cisco Small Business...

rbordner has commented on UC320W AA invite stuck!

2 years 11 months ago
Hi, I emailed you at mdube@progel.ca for a backup of your UC320W configuration...

rbordner has commented on Announcing the UC320W 2.3 Release Candidate firmware

2 years 11 months ago
Hi Edward,Thanks for your feedback on the different schedules for Call Routing...

rbordner has commented on UC320W w/FXO lines flash but no audible ring or tone on phone while in use

2 years 11 months ago
Hi Jeff,More information on "PMF" can be found in this online document:https://...

rbordner has commented on SPA-508g people cant hear me but i can hear them!

2 years 11 months ago
Jonathan,The Cisco WRV180 has a SIP alg feature in the firmware:  Here is a...

rbordner has commented on UC320W AA invite stuck!

2 years 11 months ago
Hi,The UC320W allows the configuration and prompts including VM to be saved to...

rbordner has commented on UC320W w/FXO lines flash but no audible ring or tone on phone while in use

2 years 11 months ago
Hi Jeff,Do the users hear a call waiting tone when they are on an active call...

rbordner has commented on SPA-508g people cant hear me but i can hear them!

2 years 11 months ago
Jonthan,I have a couple questions to better understand the root cause of your...

rbordner has commented on SPA3000 Not Registering

2 years 11 months ago
Hector,Here is some additional info on the SPA3000 with SPA9000.You can try to...

rbordner has commented on SPA3000 Not Registering

2 years 11 months ago
Hector,The SPA3000 will not register to the SPA9000 you will need a SPA400 if...

rbordner has commented on SPA502G frozen - 3 buttons flashing

2 years 11 months ago
Kostas,The latest SPA50X firmware is 7.5.3 which was released July 24, 2012:...

rbordner has commented on SPA502G frozen - 3 buttons flashing

2 years 11 months ago
Hi Kostas,From what you described the phone could possible have a early...

rbordner has commented on Transfer to extension from personal voicemail greeting

2 years 12 months ago
Garrett,Users cannot break out of the voice mail once they land to a vm...

rbordner has commented on UC320W - Voicemail attendant is silent

2 years 12 months ago
Hi Garrett,Please configure the interface on the switch (to the UC320W)  as a...

rbordner has commented on UC320W - Voicemail attendant is silent

2 years 12 months ago
Please make sure the phones are registering on the Voice Vlan and not the Data...

rbordner has commented on UC320w: support for Belgium

2 years 12 months ago
FrédéricI will have to check on Belgium dial plan support. We have a support...

rbordner has commented on Cisco SPA509G to Cisco SPA509G

2 years 12 months ago
Hi John,Sorry you couldn't get it to go...  can you email me the config for 2...

rbordner has commented on Broken Download for SPA 5XX Linux SPC tool

2 years 12 months ago
Craig,Can you please confirm the Linux Version you saw segment fault error on?...

rbordner has commented on Broken Download for SPA 5XX Linux SPC tool

2 years 12 months ago
Hi Craig,I'm checking with the SPA Phone team on the Linux SPC issue. Question...

rbordner has commented on UC320 Dropping calls / intermittent SPA303 handset freezing

2 years 12 months ago
Hi Daniel,Please open a Cisco Small Business support case on the issue you are...

rbordner has commented on SPA525G2 Won't Reboot

2 years 12 months ago
Douglas,Can you post the TAN...

rbordner has commented on UC320 - Low volume on SIP trunks

2 years 12 months ago
Hi Tom,Can you please open a Cisco Small Business support case on this?  I will...

rbordner has commented on Intermittent Caller ID on fxo port in UK on UC320

2 years 12 months ago
The published PMF files have been updated and is documented here:https://...

rbordner has commented on SPA525G2 Won't Reboot

3 years 1 day ago
Douglas,Please try to disabled cdp and lldp from the phone network setup. The...

rbordner has commented on pickup handset and see decline?

3 years 2 days ago
Mark,Thanks for your post on this issue.  I'm checking with our internal test...

rbordner has commented on Create custom routes on UC320W

3 years 3 days ago
Marco, please email me at rbordner@cisco.comRandy

rbordner has commented on Create custom routes on UC320W

3 years 3 days ago
Marco,Are you looking to add a static route out of the data vlan interface?The...

Bio

Product Engineer on SPA IP Phones










rbordner's Stats

Points114
Discussion started 0
Answers marked as Correct 13
Endorsed 0
Content Rated 0