rbordner

Member Since: Feb 02, 2011

English
rbordner's Activity on Cisco Support Community
Currently displaying 50 results

rbordner has commented on SPA514 Intermittant Network Disconnect..

1 year 11 months ago
I suggest openeing a support case with Cisco Small Buisness Support center.A...

rbordner has commented on No conference softkey on spa 303

1 year 11 months ago
Joseph,Did you try to register an account  to Cisco.com?  http://www.cisco.com/...

rbordner has commented on No conference softkey on spa 303

1 year 11 months ago
Joseph,Please reference the Phone Administration guidePhone Configuration...

rbordner has commented on No conference softkey on spa 303

1 year 11 months ago
Joseph,Can you double confirm if you have the conf softkey once a call is...

rbordner has commented on SPA525G2 Firmware Update

1 year 11 months ago
Malek,your comment:"We have a UC320W phone system connected to a SF300-24P...

rbordner has commented on SPA525G2 Firmware Update

1 year 11 months ago
Malek,However I am cannot find  the "Firmware Upgrade tab" in the phone web...

rbordner has commented on SPA514 Intermittant Network Disconnect..

1 year 11 months ago
Alan,What type of switch is the phone connected to?  Can you confirm the speed...

rbordner has commented on handset replacement for spa 502g

2 years 1 month ago
There is a replacement handset sku for SPA500 series phones.SPA500-HANDSET=

rbordner has commented on Why don't my Cisco SPA303's ask for spa303.cfg from tftp server?

2 years 2 months ago
I believe what you need is option to provide tftp server address in the dhcp...

rbordner has commented on SPA504G Shared line

2 years 2 months ago
Jeff,I think you should direct that question to your VOIP provider, if multiple...

rbordner has commented on Why don't my Cisco SPA303's ask for spa303.cfg from tftp server?

2 years 2 months ago
Hi,Try to disconnect each phone from the network and 1) Factory reset the...

rbordner has commented on SPA525G2 phones - Phone Firmware Configuration Utility

2 years 4 months ago
I would return the 2 units to your vendor  since -RC skus are special and...

rbordner has commented on SPA525G2 phones - Phone Firmware Configuration Utility

2 years 4 months ago
The UC320W should detect the SPA525G2 phone via CDP and assign an IP address...

rbordner has commented on SPA525G2 phones - Phone Firmware Configuration Utility

2 years 4 months ago
Hi,If the SPA525G2 phones are connected to UC320W the phone firmware is bundled...

rbordner has commented on Cisco 320 w need to record live calls

2 years 4 months ago
Jose,The recording is done at the phone level so only the SPA525G(2) will be...

rbordner has commented on Cisco 320 w need to record live calls

2 years 4 months ago
Jose,The SPA525G(2) phones support call recording feature.  Once enabled a soft...

rbordner has commented on UC320W w/FXO lines flash but no audible ring or tone on phone while in use

2 years 6 months ago
Jeff,Please email me at rbordner@cisco.com and I'll attach a PMF that plays...

rbordner has commented on SPA3000 Not Registering

2 years 6 months ago
Hector,Can you email me your SPA9000 config and also the SPA3000 config?...

rbordner has commented on UC320W w/FXO lines flash but no audible ring or tone on phone while in use

2 years 6 months ago
Jeff,Thanks for confirming the call-waiting tone is operating correctly.  I...

rbordner has commented on Description for GB file is "...New Zealand".

2 years 6 months ago
Hi Ian,Thank you for raising awareness to this issue. You posted this in the...

rbordner has commented on Forbidden Admin Login??

2 years 6 months ago
Hi Greg,The MWI light on each phone is handled by the UC320W via SIP NOTIFY...

rbordner has commented on Forbidden Admin Login??

2 years 6 months ago
Hi Gregory,The admin access to the phones is disabled when provisioned and used...

rbordner has commented on UC320W AA invite stuck!

2 years 6 months ago
Matthew,I did receive your email with the attached backup file and I'm...

rbordner has commented on UC320w Call drop off after 15:04

2 years 6 months ago
Hi James,I would suggest opening a support call with Cisco Small Business...

rbordner has commented on UC320W AA invite stuck!

2 years 6 months ago
Hi, I emailed you at mdube@progel.ca for a backup of your UC320W configuration...

rbordner has commented on Announcing the UC320W 2.3 Release Candidate firmware

2 years 6 months ago
Hi Edward,Thanks for your feedback on the different schedules for Call Routing...

rbordner has commented on UC320W w/FXO lines flash but no audible ring or tone on phone while in use

2 years 6 months ago
Hi Jeff,More information on "PMF" can be found in this online document:https://...

rbordner has commented on SPA-508g people cant hear me but i can hear them!

2 years 6 months ago
Jonathan,The Cisco WRV180 has a SIP alg feature in the firmware:  Here is a...

rbordner has commented on UC320W AA invite stuck!

2 years 6 months ago
Hi,The UC320W allows the configuration and prompts including VM to be saved to...

rbordner has commented on UC320W w/FXO lines flash but no audible ring or tone on phone while in use

2 years 6 months ago
Hi Jeff,Do the users hear a call waiting tone when they are on an active call...

rbordner has commented on SPA-508g people cant hear me but i can hear them!

2 years 6 months ago
Jonthan,I have a couple questions to better understand the root cause of your...

rbordner has commented on SPA3000 Not Registering

2 years 6 months ago
Hector,Here is some additional info on the SPA3000 with SPA9000.You can try to...

rbordner has commented on SPA3000 Not Registering

2 years 6 months ago
Hector,The SPA3000 will not register to the SPA9000 you will need a SPA400 if...

rbordner has commented on SPA502G frozen - 3 buttons flashing

2 years 6 months ago
Kostas,The latest SPA50X firmware is 7.5.3 which was released July 24, 2012:...

rbordner has commented on SPA502G frozen - 3 buttons flashing

2 years 6 months ago
Hi Kostas,From what you described the phone could possible have a early...

rbordner has commented on Transfer to extension from personal voicemail greeting

2 years 6 months ago
Garrett,Users cannot break out of the voice mail once they land to a vm...

rbordner has commented on UC320W - Voicemail attendant is silent

2 years 6 months ago
Hi Garrett,Please configure the interface on the switch (to the UC320W)  as a...

rbordner has commented on UC320W - Voicemail attendant is silent

2 years 6 months ago
Please make sure the phones are registering on the Voice Vlan and not the Data...

rbordner has commented on UC320w: support for Belgium

2 years 6 months ago
FrédéricI will have to check on Belgium dial plan support. We have a support...

rbordner has commented on Cisco SPA509G to Cisco SPA509G

2 years 6 months ago
Hi John,Sorry you couldn't get it to go...  can you email me the config for 2...

rbordner has commented on Broken Download for SPA 5XX Linux SPC tool

2 years 6 months ago
Craig,Can you please confirm the Linux Version you saw segment fault error on?...

rbordner has commented on Broken Download for SPA 5XX Linux SPC tool

2 years 6 months ago
Hi Craig,I'm checking with the SPA Phone team on the Linux SPC issue. Question...

rbordner has commented on UC320 Dropping calls / intermittent SPA303 handset freezing

2 years 6 months ago
Hi Daniel,Please open a Cisco Small Business support case on the issue you are...

rbordner has commented on SPA525G2 Won't Reboot

2 years 6 months ago
Douglas,Can you post the TAN...

rbordner has commented on UC320 - Low volume on SIP trunks

2 years 6 months ago
Hi Tom,Can you please open a Cisco Small Business support case on this?  I will...

rbordner has commented on Intermittent Caller ID on fxo port in UK on UC320

2 years 6 months ago
The published PMF files have been updated and is documented here:https://...

rbordner has commented on SPA525G2 Won't Reboot

2 years 7 months ago
Douglas,Please try to disabled cdp and lldp from the phone network setup. The...

rbordner has commented on pickup handset and see decline?

2 years 7 months ago
Mark,Thanks for your post on this issue.  I'm checking with our internal test...

rbordner has commented on Create custom routes on UC320W

2 years 7 months ago
Marco, please email me at rbordner@cisco.comRandy

rbordner has commented on Create custom routes on UC320W

2 years 7 months ago
Marco,Are you looking to add a static route out of the data vlan interface?The...

Bio

Product Engineer on SPA IP Phones










rbordner's Stats

Points114
Discussion started 0
Answers marked as Correct 13
Endorsed 0
Content Rated 0