richb1971

Member Since: Dec 15, 2005

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richb1971 commented on Unity Connection Phone View and Cisco 8851 phones in Unified Communications Applications 1 month ago

UnifiedFX is a third party product that is not related to the question. PhoneView is a Cisco built...

richb1971 commented on Home Lab VCS and TMS in TelePresence 3 months ago

Hi Nick, Did you get this working at home? I'm trying to work out how to get VCS-E working with my...

richb1971 commented on VCS Control/Expressway C + E - Home Lab Query in IP Telephony 3 months ago

Hi D, I'm a few months behind you! I want to install VCS-C&E on my ESX and get it working with...

richb1971 commented on Setting up VCS Expressway on Home Network in TelePresence 3 months ago

Hi, Did you get this working at home? I'm doing same on my home lab running on ESXi and home...

richb1971 commented on Jabber (J4W) room chat and escalate to conference call in IP Telephony 3 months ago

My Jabber options are different to the ones shown on the Jabber Deployment Guide (on Cisco Live PDF...

richb1971 commented on Cisco Supervisor Desktop Team State Threshold in Unified Communications Applications 5 months ago

Hi David, Did you ever get an answer to this? I find it difficult to believe the answer is still...

richb1971 commented on UCCX 9.1 - CAD Agent is not able to login in Contact Center 6 months ago

Disassociated but still didnt work - had to reinstall CAD after disassociation the it worked.

richb1971 commented on How can i register CCM VOIP PROVIDER SIP TRUNK REGISTER (sippy) in Unified Communications Applications 6 months ago

Thanks Jonathan. I'm going down that route too- are there any docs on configuring sipgate trunks...

richb1971 commented on Cisco UC and AWS in Unified Communications Applications 6 months ago

Thanks Alex - saves me some messing around, much appreciated

richb1971 commented on UCCX: Viewing Executed Script Steps via CLI in Contact Center 8 months ago

Legend as always. Thanks Anthony.

richb1971 commented on UCCX 8.5 - HA over WAN - Appadmin webpages run slow in Contact Center 9 months ago

Hi Deepak,   We may be hitting same issue so I ran the commands after trying the manual purge but...

richb1971 commented on Unable to change CAD status - SDL Router Services declared dead. CSCud76724 in Unified Communications Applications 9 months ago

TAC have said it may be that bug but not enough info to confirm (despite logs provided).   :(

richb1971 commented on CUCM 9.1.1a CTIManager service core dump in IP Telephony 9 months ago

Hi Eric, Not sure if you resolved this issue or not - we've got exactly same issue only we are on...

richb1971 commented on CUCM/AD LDAP userID & domain change in Unified Communications Applications 9 months ago

Hi Jaime,   What if the UserID stayed the same  when we migrated from one domain to another? Can...

richb1971 commented on Unable to change CAD status - SDL Router Services declared dead. CSCud76724 in Unified Communications Applications 9 months ago

Thanks JB. OVA looks good and no snapshots. I've reported to TAC and will reply with results.   Rich

richb1971 commented on Unable to change CAD status - SDL Router Services declared dead. CSCud76724 in Unified Communications Applications 9 months ago

Cheers JB   Heres the backtrace:     ==================================== backtrace...

richb1971 commented on Unable to change CAD status - SDL Router Services declared dead. CSCud76724 in Unified Communications Applications 9 months ago

Hi JB,   All our CCX agents were unable to change their CAD status yesterday for a few mins. Some...

richb1971 commented on CUBE on a stick? in IP Telephony 9 months ago

Cheers. Was this in home lab? what SIP provider did you use? Did you use port forwarding and was it...

richb1971 commented on CUCM/AD LDAP userID & domain change in Unified Communications Applications 9 months ago

I'll try it. Cheers

richb1971 commented on CUCM/AD LDAP userID & domain change in Unified Communications Applications 9 months ago

Hi Jaime, Will this keep the associations? (including CCX Team membership). Also is it possible to...

richb1971 commented on CUBE on a stick? in IP Telephony 9 months ago

No :(

richb1971 commented on Call Forward on Unregistered - CUCM 10.5 in IP Telephony 10 months ago

Cheers Deepak, that helps chkraemer, but I don't think there is a 'fix' for my original post. Call...

richb1971 commented on UCCX 9.1 - CAD Agent is not able to login in Contact Center 1 year ago

We've got this problem now too (v8.5). Did you guys get to the bottom of it?   Cheers   Rich

richb1971 commented on RTMT REPORTING NTP EVENTS in IP Telephony 1 year ago

Hi Robert,   I've got same issue on our CCX (8.5.1). It too has 2 NTP sources with different...

richb1971 commented on CUCM 8.6 to CUCM 9.1 upgrade (in place) "Partitions Unaligned" in IP Telephony 1 year ago

Cheers guys. Seems odd this is unavoidable

richb1971 commented on CUCM 8.6 to CUCM 9.1 upgrade (in place) "Partitions Unaligned" in IP Telephony 1 year ago

Thanks Jaime. How is this avoidable for any future CUCM 8 upgrades? The guide says do not change...

richb1971 commented on how to reset 3911 to factory default in IP Telephony 1 year ago

Just had same issue. Remove the switchport voice vlan and the phone will recover enough to access...

richb1971 commented on PCD 10.5 CUCM Migration Task fails in Prime Collaboration Management 1 year ago

Was probably failing because I was trying to migrate to CUCM 10.5. PCD can only migrate to 10.0 :(

richb1971 commented on Webex and MeetingPlace 8.0 issue in Conferencing 1 year ago

We had this today. TAC advised the server had been up a long time! (177 days). Reboot server=all...

richb1971 commented on 8941 phones not registering in IP Telephony 2 years ago

Bug!Symptom:From the phone go to Settings > Administrator Settings > Reset...

richb1971 commented on 8941 phones not registering in IP Telephony 2 years ago

Hi Manish, Already disabled :( The phone re-registers if I clear DHCP binding! Far from ideal....

richb1971 commented on EMCC and Garbage Collector in IP Telephony 2 years ago

Sound promising :) Will this with CM8? Wasn't aware you could have Local Users and LDAP users on...

richb1971 commented on EMCC and Garbage Collector in IP Telephony 2 years ago

Hi, Thanks for reply but they do have an active user: 1. I change users AD attributes so that CM8...

richb1971 commented on EMCC 10.5 and 8.6 in IP Telephony 2 years ago

Hi, We've got this and it works fine. We've got an issue where users being migrated and marked as...

richb1971 commented on EMCC between CUCM 9.x and 8.x in IP Telephony 2 years ago

Hi guys, Can you offer any advice: If a user is in midst migration from CM8 to CM10 (same ID) and...

richb1971 commented on Is EMCC supported with CCX? in Contact Center 2 years ago

Extension Mobility Cross Cluster (EMCC)

richb1971 commented on Cisco 7821 Parse Error [4] when accessing Corporate Directory in IP Telephony 2 years ago

Shib, We were already on CUCM10.5 when we experienced this :( Rich

richb1971 commented on Multiple CUCMs clusters and CUAC in Unified Communications Applications 2 years ago

How about any Arc solutions? Any experience there? CUACA only works with 1:1 like Jaime said :(

richb1971 commented on UCCX 10.5 not playing prompts in full in Contact Center 2 years ago

BUG! Fixed in 10.6 Bug ID:CSCuq42288

richb1971 commented on Initialization of the Agent failed in Contact Center 2 years ago

Scratch that. We had CIPC users who had same number on phone and on their UDP profile. When I...

richb1971 commented on Initialization of the Agent failed in Contact Center 2 years ago

DrM, Hi there! Did you get to the bottom of this? Can you remember what the fix was? We've got it...

richb1971 commented on Extension Mobility using UPN attribute in IP Telephony 2 years ago

Cheers Aaron

richb1971 commented on Extension Mobility using UPN attribute in IP Telephony 2 years ago

Hi Glenn, Did you ever get a fix for avoiding the ugly DTMF login? Rich

richb1971 commented on UCCX 10.5 not playing prompts in full in Contact Center 2 years ago

G, It didn't work on external calls :( I'll post back if TAC sort itRich

richb1971 commented on UCCX 10.5 not playing prompts in full in Contact Center 2 years ago

"the issue actually after un-hold step, because the system will  need to tear down old media and...

richb1971 commented on UCCX 10.5 not playing prompts in full in Contact Center 2 years ago

Sorted! Added 2 second delay after the Unhold step (before playing Prompt). :)

richb1971 commented on CUCM 10.0 Cisco 7821 phone displays time 1 hour wrong in IP Telephony 2 years ago

Hi Frank, NTP status looks good. This happens for a few phones on same CUCM. If I browse to the...

richb1971 commented on CUCM 10.0 Cisco 7821 phone displays time 1 hour wrong in IP Telephony 2 years ago

Hi Maninder, We applied the very latest firmware which seems to have resolved the XML Parse issue...

richb1971 commented on UCCX 8.5 CAD Call Activity Information doesn't display CSQ names in Contact Center 2 years ago

I'm having same issue. Still got default layout. Did you get this working? Scratch that. Working...

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