Hoan Mai

Member Since: Jul 23, 2009

English
Hoan Mai's Activity on Cisco Support Community
Currently displaying 50 results

Hoan Mai has commented on Calls from jabber.com client

2 years 1 month ago
Allan,Have you register the SIP srv record for your domain, i.e. @companyDomain...

Hoan Mai has commented on Is it possible to embed Jabber Video for Telepresence in a webpage?

2 years 2 months ago
Andrea,You can buy our subscribed service to allow more parties to join.  See...

Hoan Mai has commented on Is it possible to embed Jabber Video for Telepresence in a webpage?

2 years 2 months ago
Hi Andrea,You need a jabber client with the installed app to run.  You can dial...

Hoan Mai has commented on Cisco Jabber on Windows 7 64 Bits

2 years 3 months ago
Hi Jeff,Go to the manufacture's download site and see if you can install the...

Hoan Mai has commented on Which ports and ACL ( servers) need to be opened for Jabber Video

2 years 8 months ago
Hi Saurabh,Please refer to this doc - https://supportforums.cisco.com/docs/DOC-...

Hoan Mai has commented on Free Jabber not dialing a registered C40

2 years 9 months ago
Rahul,Did you register your VCSe's domain?  Can you do an nslookup?Thanks,Rick...

Hoan Mai has commented on CISCO JABBER VIDEO - C20

2 years 9 months ago
Alicia,You can subscribe your C20 to WTP service and it will have an @webex.com...

Hoan Mai has commented on Jabber WebEx Telepresence (MOVI) Download Site

2 years 11 months ago
Hi Jason,You can use this version to switch between the clouds.http://www....

Hoan Mai has commented on How to remove free jabber for Mac (need to install local provisioned version)

2 years 11 months ago
Hi Douglas,you can use the jabber version 4.4 from cisco.com .  It will allow...

Hoan Mai has commented on How to remove free jabber for Mac (need to install local provisioned version)

2 years 11 months ago
Douglas,Try the following procedure:1. Delete com.cisco.JabberVideo.plistGo to...

Hoan Mai has commented on Cisco WebEx Telepresence Jabber - Multiple Machines

2 years 11 months ago
Hi Dan,Each Webex jabber account is associated with only 1 PC and can only be...

Hoan Mai has commented on Cannot install Jabber 4.4 or Movi 4.2

2 years 11 months ago
Kyle,1. Check on the app/system/security log to see if there's an error on the...

Hoan Mai has commented on Cannot install Jabber 4.4 or Movi 4.2

2 years 11 months ago
Hi Kyle,If not, you should be able to install the client since it's already...

Hoan Mai has commented on Cisco Jabber for Ipad - No Presence.

2 years 11 months ago
Hi Patrick,Since your client registered to a VCS, this would be the right forum...

Hoan Mai has commented on Cannot install Jabber 4.4 or Movi 4.2

2 years 11 months ago
Hi Kyle,Your best bet is to un-install any instance of jabber and download the...

Hoan Mai has commented on Jabber Outbound Calls to outside Domains

2 years 11 months ago
Hi,Have you check to see if the domain has SIP srv records so jabber can...

Hoan Mai has commented on Cisco Jabber for Ipad - No Presence.

2 years 11 months ago
This is not the right forum for this question as it only deals with free...

Hoan Mai has commented on Jabber video not working with VCS starter pack

2 years 11 months ago
Hi Aashta,This is not the right forum for this question as it only deals with...

Hoan Mai has commented on Fix email associated to my Jabber account...

3 years 1 month ago
Hi Christian,I've just reset your account.  Go ahead and re-register your...

Hoan Mai has commented on Fix email associated to my Jabber account...

3 years 1 month ago
Hi Christian,I've just reset your account.  Go ahead and re-register your...

Hoan Mai has commented on Login Failed error message

3 years 2 months ago
Please refer to this doc for the firewall settings -https://supportforums....

Hoan Mai has commented on Login Failed error message

3 years 2 months ago
Please refer to this doc for the firewall settings -https://supportforums....

Hoan Mai has commented on Sip Jabber Registration error

3 years 2 months ago
Hi Marc,Please go to the site and re-register your same account with the...

Hoan Mai has commented on Sip Jabber Registration error

3 years 2 months ago
Hi Marc,Please go to the site and re-register your same account with the...

Hoan Mai has commented on Change email

3 years 3 months ago
Henrik,This can't be change at this time.Rick Mai

Hoan Mai has commented on Change email

3 years 3 months ago
Henrik,This can't be change at this time.Rick Mai

Hoan Mai has commented on Update e-mail address in Jabber video account

3 years 3 months ago
Anton,You need to sign up a different account with a different email address...

Hoan Mai has commented on Update e-mail address in Jabber video account

3 years 3 months ago
Anton,You need to sign up a different account with a different email address...

Hoan Mai has commented on Can we make SIP and H323 Annex O calls from free Jabber Video beta?

3 years 3 months ago
Brett,CJV will try sip 1st then h323 as the order of preference.  The SRV...

Hoan Mai has commented on Can we make SIP and H323 Annex O calls from free Jabber Video beta?

3 years 3 months ago
Brett,CJV will try sip 1st then h323 as the order of preference.  The SRV...

Hoan Mai has commented on Can we make SIP and H323 Annex O calls from free Jabber Video beta?

3 years 3 months ago
Brett,It does not support H323_@IP_address dialing.  Only h323 ep with alias@...

Hoan Mai has commented on Can we make SIP and H323 Annex O calls from free Jabber Video beta?

3 years 3 months ago
Brett,It does not support H323_@IP_address dialing.  Only h323 ep with alias@...

Hoan Mai has commented on is MOVI the same as Cisco Jabber Video for TelePresence?

3 years 3 months ago
Hi Natalie,1. is MOVI the same thing as Cisco Jabber Video for TelePresence?...

Hoan Mai has commented on is MOVI the same as Cisco Jabber Video for TelePresence?

3 years 3 months ago
Hi Natalie,1. is MOVI the same thing as Cisco Jabber Video for TelePresence?...

Hoan Mai has commented on SIP Trank for VCS express

3 years 3 months ago
Mikhail,Is this is the product that you're asking?http://www.cisco.com/en/US/...

Hoan Mai has commented on SIP Trank for VCS express

3 years 3 months ago
Mikhail,Is this is the product that you're asking?http://www.cisco.com/en/US/...

Hoan Mai has commented on Cisco Jabber Video to iPhone?

3 years 3 months ago
CJV to iPhone directly is not supported.  An app needs to be stand SIP base....

Hoan Mai has commented on Cisco Jabber Video to iPhone?

3 years 3 months ago
CJV to iPhone directly is not supported.  An app needs to be stand SIP base....

Hoan Mai has commented on settings for e20

3 years 3 months ago
Hi John,This is specific for Jabber registering to the cloud.  You need a...

Hoan Mai has commented on settings for e20

3 years 3 months ago
Hi John,This is specific for Jabber registering to the cloud.  You need a...

Hoan Mai has commented on RDP Issue

3 years 4 months ago
hmm,I have not run into this issue as I have multiple RDP sessions on port...

Hoan Mai has commented on RDP Issue

3 years 4 months ago
hmm,I have not run into this issue as I have multiple RDP sessions on port...

Hoan Mai has commented on Login Failed

3 years 4 months ago
hmm,missing a period is not good.  Try un-install and re-install the app to...

Hoan Mai has commented on Login Failed

3 years 4 months ago
hmm,missing a period is not good.  Try un-install and re-install the app to...

Hoan Mai has commented on Login Failed

3 years 4 months ago
Hi Adam,put in a . (period) in the SIP Domain field and try.Rick Mai

Hoan Mai has commented on Login Failed

3 years 4 months ago
Hi Adam,put in a . (period) in the SIP Domain field and try.Rick Mai

Hoan Mai has commented on resolved: OS X - Camera not found

3 years 4 months ago
Hi,Do you have any other application that might be using/running the camera at...

Hoan Mai has commented on resolved: OS X - Camera not found

3 years 4 months ago
Hi,Do you have any other application that might be using/running the camera at...

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Hoan Mai's Stats

Points71
Discussion started 0
Answers marked as Correct 10
Endorsed 0
Content Rated 0