Hoan Mai

Member Since: Jul 23, 2009

English
Hoan Mai's Activity on Cisco Support Community
Currently displaying 50 results

Hoan Mai has commented on Calls from jabber.com client

2 years 2 months ago
Allan,Have you register the SIP srv record for your domain, i.e. @companyDomain...

Hoan Mai has commented on Is it possible to embed Jabber Video for Telepresence in a webpage?

2 years 4 months ago
Andrea,You can buy our subscribed service to allow more parties to join.  See...

Hoan Mai has commented on Is it possible to embed Jabber Video for Telepresence in a webpage?

2 years 4 months ago
Hi Andrea,You need a jabber client with the installed app to run.  You can dial...

Hoan Mai has commented on Cisco Jabber on Windows 7 64 Bits

2 years 5 months ago
Hi Jeff,Go to the manufacture's download site and see if you can install the...

Hoan Mai has commented on Which ports and ACL ( servers) need to be opened for Jabber Video

2 years 10 months ago
Hi Saurabh,Please refer to this doc - https://supportforums.cisco.com/docs/DOC-...

Hoan Mai has commented on Free Jabber not dialing a registered C40

2 years 11 months ago
Rahul,Did you register your VCSe's domain?  Can you do an nslookup?Thanks,Rick...

Hoan Mai has commented on CISCO JABBER VIDEO - C20

2 years 11 months ago
Alicia,You can subscribe your C20 to WTP service and it will have an @webex.com...

Hoan Mai has commented on Jabber WebEx Telepresence (MOVI) Download Site

3 years 4 weeks ago
Hi Jason,You can use this version to switch between the clouds.http://www....

Hoan Mai has commented on How to remove free jabber for Mac (need to install local provisioned version)

3 years 1 month ago
Hi Douglas,you can use the jabber version 4.4 from cisco.com .  It will allow...

Hoan Mai has commented on How to remove free jabber for Mac (need to install local provisioned version)

3 years 1 month ago
Douglas,Try the following procedure:1. Delete com.cisco.JabberVideo.plistGo to...

Hoan Mai has commented on Cisco WebEx Telepresence Jabber - Multiple Machines

3 years 1 month ago
Hi Dan,Each Webex jabber account is associated with only 1 PC and can only be...

Hoan Mai has commented on Cannot install Jabber 4.4 or Movi 4.2

3 years 1 month ago
Kyle,1. Check on the app/system/security log to see if there's an error on the...

Hoan Mai has commented on Cannot install Jabber 4.4 or Movi 4.2

3 years 1 month ago
Hi Kyle,If not, you should be able to install the client since it's already...

Hoan Mai has commented on Cisco Jabber for Ipad - No Presence.

3 years 1 month ago
Hi Patrick,Since your client registered to a VCS, this would be the right forum...

Hoan Mai has commented on Cannot install Jabber 4.4 or Movi 4.2

3 years 1 month ago
Hi Kyle,Your best bet is to un-install any instance of jabber and download the...

Hoan Mai has commented on Jabber Outbound Calls to outside Domains

3 years 1 month ago
Hi,Have you check to see if the domain has SIP srv records so jabber can...

Hoan Mai has commented on Cisco Jabber for Ipad - No Presence.

3 years 1 month ago
This is not the right forum for this question as it only deals with free...

Hoan Mai has commented on Jabber video not working with VCS starter pack

3 years 1 month ago
Hi Aashta,This is not the right forum for this question as it only deals with...

Hoan Mai has commented on Fix email associated to my Jabber account...

3 years 3 months ago
Hi Christian,I've just reset your account.  Go ahead and re-register your...

Hoan Mai has commented on Fix email associated to my Jabber account...

3 years 3 months ago
Hi Christian,I've just reset your account.  Go ahead and re-register your...

Hoan Mai has commented on Login Failed error message

3 years 4 months ago
Please refer to this doc for the firewall settings -https://supportforums....

Hoan Mai has commented on Login Failed error message

3 years 4 months ago
Please refer to this doc for the firewall settings -https://supportforums....

Hoan Mai has commented on Sip Jabber Registration error

3 years 4 months ago
Hi Marc,Please go to the site and re-register your same account with the...

Hoan Mai has commented on Sip Jabber Registration error

3 years 4 months ago
Hi Marc,Please go to the site and re-register your same account with the...

Hoan Mai has commented on Change email

3 years 5 months ago
Henrik,This can't be change at this time.Rick Mai

Hoan Mai has commented on Change email

3 years 5 months ago
Henrik,This can't be change at this time.Rick Mai

Hoan Mai has commented on Update e-mail address in Jabber video account

3 years 5 months ago
Anton,You need to sign up a different account with a different email address...

Hoan Mai has commented on Update e-mail address in Jabber video account

3 years 5 months ago
Anton,You need to sign up a different account with a different email address...

Hoan Mai has commented on Can we make SIP and H323 Annex O calls from free Jabber Video beta?

3 years 5 months ago
Brett,CJV will try sip 1st then h323 as the order of preference.  The SRV...

Hoan Mai has commented on Can we make SIP and H323 Annex O calls from free Jabber Video beta?

3 years 5 months ago
Brett,CJV will try sip 1st then h323 as the order of preference.  The SRV...

Hoan Mai has commented on Can we make SIP and H323 Annex O calls from free Jabber Video beta?

3 years 5 months ago
Brett,It does not support H323_@IP_address dialing.  Only h323 ep with alias@...

Hoan Mai has commented on Can we make SIP and H323 Annex O calls from free Jabber Video beta?

3 years 5 months ago
Brett,It does not support H323_@IP_address dialing.  Only h323 ep with alias@...

Hoan Mai has commented on is MOVI the same as Cisco Jabber Video for TelePresence?

3 years 5 months ago
Hi Natalie,1. is MOVI the same thing as Cisco Jabber Video for TelePresence?...

Hoan Mai has commented on is MOVI the same as Cisco Jabber Video for TelePresence?

3 years 5 months ago
Hi Natalie,1. is MOVI the same thing as Cisco Jabber Video for TelePresence?...

Hoan Mai has commented on SIP Trank for VCS express

3 years 5 months ago
Mikhail,Is this is the product that you're asking?http://www.cisco.com/en/US/...

Hoan Mai has commented on SIP Trank for VCS express

3 years 5 months ago
Mikhail,Is this is the product that you're asking?http://www.cisco.com/en/US/...

Hoan Mai has commented on Cisco Jabber Video to iPhone?

3 years 5 months ago
CJV to iPhone directly is not supported.  An app needs to be stand SIP base....

Hoan Mai has commented on Cisco Jabber Video to iPhone?

3 years 5 months ago
CJV to iPhone directly is not supported.  An app needs to be stand SIP base....

Hoan Mai has commented on settings for e20

3 years 5 months ago
Hi John,This is specific for Jabber registering to the cloud.  You need a...

Hoan Mai has commented on settings for e20

3 years 5 months ago
Hi John,This is specific for Jabber registering to the cloud.  You need a...

Hoan Mai has commented on RDP Issue

3 years 5 months ago
hmm,I have not run into this issue as I have multiple RDP sessions on port...

Hoan Mai has commented on RDP Issue

3 years 5 months ago
hmm,I have not run into this issue as I have multiple RDP sessions on port...

Hoan Mai has commented on Login Failed

3 years 5 months ago
hmm,missing a period is not good.  Try un-install and re-install the app to...

Hoan Mai has commented on Login Failed

3 years 5 months ago
hmm,missing a period is not good.  Try un-install and re-install the app to...

Hoan Mai has commented on Login Failed

3 years 5 months ago
Hi Adam,put in a . (period) in the SIP Domain field and try.Rick Mai

Hoan Mai has commented on Login Failed

3 years 5 months ago
Hi Adam,put in a . (period) in the SIP Domain field and try.Rick Mai

Hoan Mai has commented on resolved: OS X - Camera not found

3 years 5 months ago
Hi,Do you have any other application that might be using/running the camera at...

Hoan Mai has commented on resolved: OS X - Camera not found

3 years 5 months ago
Hi,Do you have any other application that might be using/running the camera at...

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Hoan Mai's Stats

Points71
Discussion started 0
Answers marked as Correct 10
Endorsed 0
Content Rated 0