robert.cooley

Member Since: Feb 16, 2005

English
robert.cooley commented on RTMT REPORTING NTP EVENTS in IP Telephony 8 months ago

Correct,  I just have one NTP source now and no errors. 

robert.cooley commented on RTMT REPORTING NTP EVENTS in IP Telephony 2 years ago

I have attached a jpeg showing output of publisher and 1 subscriber.  Publishers NTP source is...

robert.cooley commented on H323 and Third Party SIP configuration in IP Telephony 2 years ago

Manish,  Thank You!  100% correct. I have configured and everything is working now.  I shall make...

robert.cooley commented on H323 and Third Party SIP configuration in IP Telephony 2 years ago

I have attached a log file from the H323 gateway and placed calls from 54194 to 91977400331.  The...

robert.cooley commented on H323 and Third Party SIP configuration in IP Telephony 2 years ago

The interface is different on these phones compared to the link.  There is no diagnostic link to...

robert.cooley commented on H323 and Third Party SIP configuration in IP Telephony 2 years ago

ManishI have reconfigured the phone as Third Party Advance and have the same output.  These phones...

robert.cooley commented on Intermittent Voice Calls in IP Telephony 4 years ago

Thank you for your response. We did actually find this issue was due to a default gateway. Weird...

robert.cooley commented on UCCX8.5 XML Document update in Contact Center 4 years ago

Thank you for this,  I will LAB it over the weekend and provide some feedback.Regards  Bob

robert.cooley commented on UCCX8 IP Phone Agent ~ Display CSQ in Contact Center 4 years ago

Hi AnandThanks, The discussion you pointed out to me is reference to displaying the CSQ on CAD and...

robert.cooley commented on UCCX8.5 XML Document update in Contact Center 4 years ago

Note the xml ws originally displayed and amended as a web application for CUC 3.5The document I...

robert.cooley commented on UCCX8.5 XML Document update in Contact Center 4 years ago

I do actually know what you are referring to but have not managed to implement. This is my own...

robert.cooley commented on UCCX8.5 XML Document update in Contact Center 4 years ago

Regards BobSent from my iPhone

robert.cooley commented on UCCX8.5 XML Document update in Contact Center 4 years ago

Sounds right. So you have a script I can browse ?Regards BobSent from my iPhone

robert.cooley commented on UCCX8.5 UCS - MOTD in Contact Center 4 years ago

All working good now.  Thank you for your assistance

robert.cooley commented on UCCX CALL RECORDING ERROR in Contact Center 4 years ago

This has now been complete. thanks for your input.

robert.cooley commented on UCCX8.5 UCS - MOTD in Contact Center 4 years ago

Fantastic,  like you said as llong as the authentication passess.  Just require to adapt this to...

robert.cooley commented on UCCX8.5 UCS - MOTD in Contact Center 4 years ago

Do you have this already writen in a script.

robert.cooley commented on UCCX8.5 UCS - MOTD in Contact Center 4 years ago

Thanks I will give this a try!

robert.cooley commented on Convert Wav files from ipccx 3.5 to UCCX8.5 in Unified Communications Applications 4 years ago

Thanks for you advice.  I have transfered the files from one to the other but they do not play back...

robert.cooley commented on UCCX 8.5 UNABLE TO CREATE CALL CONTROL GROUP in Contact Center 4 years ago

This problem has now been rectified.  The was a problem with the SQL database which Cisco cleared...

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