rob.huffman

Member Since: Apr 27, 2005

English
rob.huffman commented on Can I configure call forward to send voicemails to the original called number? in IP Telephony 23 hours ago

Hi Mike, This is a setting related to the voicemail system you are using. If you are using Cisco...

rob.huffman commented on Cisco 3905 w/ InformaCast - Not Receiving Live Pages in IP Telephony 1 day ago

Hi there, If you are running an Informacast resilient build the 3905's are not supported;...

rob.huffman commented on Cisco 7970 with Firmware: SCCP70.9-4-2SR2-2S and a 7914 Sidecar in IP Telephony 1 day ago

Hi Jason, I'm guessing this issue is related to this 9-4-2SR2 bug; https://bst.cloudapps.cisco....

rob.huffman commented on Enduser configure Unity Connection Voicemaillbox - Hang up after greeting in Unified Communications Applications 1 day ago

Hi there, My friend Java is most correct here (+5!) You could however set the Prevent...

rob.huffman commented on Problem with CUAC 10,5 Licensing in Unified Communications Applications 1 day ago

Hi Simon, I believe this is working as designed; In resilient installation, all licensing...

rob.huffman commented on MeetMe Conference Incoming Caller Limit in IP Telephony 1 day ago

Hi there, You would need to check the Maximum MeetMe Conference Participants settings Both  Ad...

rob.huffman commented on 7900 Series Phone does not boot after power loss with Plantronics Headset Plugged in in IP Telephony 2 days ago

Hi Bret, You are most welcome my friend! Please let us know how you get on with this issue, I'm...

rob.huffman commented on Call Forward All to Voicemail problems using Voicemail checkbox in IP Telephony 2 days ago

Hi there, In addition to the great help from my friend Deepak (+5) I think the attached thread...

rob.huffman commented on 7900 Series Phone does not boot after power loss with Plantronics Headset Plugged in in IP Telephony 3 days ago

Hi Bret, Just wanted to add a note to the great info from my friend Manish (+5) I have never...

rob.huffman commented on Unity call handler answer delay in IP Telephony 3 days ago

Hi there, Just wanted to add an idea to the great tips from Aseem (+5) Could you try using the...

rob.huffman commented on CME Shared Lines - Ring when line is in use in IP Telephony 3 days ago

Hi Mike, I might try octo-line rather than dual-line DN's Octo-Line An octo-line directory number...

rob.huffman commented on Voice Mail replay message Issue in Unified Communications Applications 4 days ago

Hi Nazim, I'm not sure exactly what conversation you are using here, but I'm guessing it is one of...

rob.huffman commented on How to interpret the MSE version number's 4 sections in Other Wireless - Mobility Subjects 1 week ago

Hi Virgil, 8.0.140.0 is a new maintenance release based on the 8.0 train. It has no new...

rob.huffman commented on Upgrading IP Phone Firmware on CUCM 7.1.3 to CUCM 10.5 in IP Telephony 1 week ago

Hey Mike, Hope all is well my friend! That is a great tip that will certainly help others going...

rob.huffman commented on Call Forward No Answer to second phone, then to cell phone if no answer? in Unified Communications Applications 1 week ago

Hi Art, Yes, that should work just fine. Cheers! Rob

rob.huffman commented on Upgrading IP Phone Firmware on CUCM 7.1.3 to CUCM 10.5 in IP Telephony 1 week ago

Hi Bob, I just wanted to add a couple of notes to the good tips from my friends Deepak and Rob S...

rob.huffman commented on Provision a Cisco 8831 Conference Phone in IP Telephony 1 week ago

Hi there, It's basically something along these lines; From CUCM admin>Device>Phone>Add...

rob.huffman commented on Cisco Unified CM Email Option in IP Telephony 1 week ago

Hi there, With the release of Unity Connection 11.x you can receive Missed call alerts; Missed...

rob.huffman commented on Manual Line Selection in IP Telephony 1 week ago

Hi Chuck, Your latest description of the issue was very,very funny my friend! Still laughing :) I...

rob.huffman commented on Manual Line Selection in IP Telephony 1 week ago

rob.huffman commented on CCIE Collaboration Certification in Other Collaboration, Voice, and Video Subjects 1 week ago

Hi Ahmed, First off, you are most welcome my friend! Passing the CCIE Collab would have no...

rob.huffman commented on Manual Line Selection in IP Telephony 1 week ago

Hi Chuck, You can use the setting called "Always use Prime Line" this...

rob.huffman commented on Export all numbers within a partition in Callmanager in Unified Communications Applications 1 week ago

Hi Adam, Just to add a note to the great tips from JB (+5) You would want to use the Call Handler...

rob.huffman commented on Does Cisco Feature Navigator work for anyone? in Cisco Bug Discussions 1 week ago

Hi there,  It's working for me at (using Chrome); http://tools.cisco.com/ITDIT/CFN/jsp/index.jsp...

rob.huffman commented on CSCuu44261 - 88xx Line Voice Mail Indicator in Other Collaboration, Voice, and Video Subjects 1 week ago

Hi there, I totally agree with you that Cisco saying "this is working as intended/expected" is...

rob.huffman commented on CCIE Collaboration Certification in Other Collaboration, Voice, and Video Subjects 1 week ago

Hi Ahmed, You can go directly to the CCIE Collaboration; Prerequisites There are no formal...

rob.huffman commented on What is the location to download the GBNP Dial Plan COP file? in IP Telephony 2 weeks ago

Hi Joe, I believe this is the path; https://software.cisco.com/download/release.html?mdfid=...

rob.huffman commented on Secretary needs to know when manager is on the line when a second call comes in in Unified Communications Applications 2 weeks ago

Hi Lisa, You are always welcome my friend! Glad to be of some small help here. Cheers! Rob

rob.huffman commented on Unity Connection 8.6.2 Subscriber doesnt answer in Unified Communications Applications 2 weeks ago

Hi Mark, It sounds like it might be a problem with the Port(s) setup. Have you checked to see if...

rob.huffman commented on Unity Connection 8.6.2 Subscriber doesnt answer in Unified Communications Applications 2 weeks ago

Hi Mark, Is this a SCCP or SIP integration? Cheers! Rob

rob.huffman commented on Secretary needs to know when manager is on the line when a second call comes in in Unified Communications Applications 2 weeks ago

Hi Lisa, Just an add-on to the good idea from my friend Java (+5) I would set the busy trigger on...

rob.huffman commented on Forward voicemail back to original extension in IP Telephony 3 weeks ago

Hi Nick, You are most welcome my friend! Glad you got it sorted. Cheers! Rob

rob.huffman commented on Extension Mobility CFA in IP Telephony 3 weeks ago

Hi Ed, Have you checked/verified the Call Forward Unregistered CSS? Cheers! Rob

rob.huffman commented on Forward voicemail back to original extension in IP Telephony 3 weeks ago

Hi Nick, Unity Connection should work this way by default. If you set the FNA on 1111 to roll to...

rob.huffman commented on Setting up Hunt Group or alternate method with shared line appearance in IP Telephony 3 weeks ago

Hi Kenny, One thing that some of our people who answer multiple calls like is the "older" Multiple...

rob.huffman commented on System Call Handler to Voicemail in Unified Communications Applications 3 weeks ago

Hi there, I would look at the Forwarded Routing Rules in Unity Connection to see if there is a...

rob.huffman commented on System Call Handler to Voicemail in Unified Communications Applications 3 weeks ago

Hi there, I think I would try setting up a Forwarding Routing Rule in Unity Connection that...

rob.huffman commented on CUCM shows myself as the caller ID when a call is transferred to me in IP Telephony 1 month ago

Hi Darren, Can you please provide the following; - CUCM or CME & version - Phone model -...

rob.huffman commented on 1945 G Ring Threshold in IP Telephony 1 month ago

Hi Ross, You'll need to look under the specified phone Device > DN > Page  No Answer Ring...

rob.huffman commented on cuc 11.5 call handler in IP Telephony 1 month ago

Hi Cyril, I am not at work right now so sadly I can't send you any screenshots :( For the first...

rob.huffman commented on cuc 11.5 call handler in IP Telephony 1 month ago

Hi Cyril, I would use 2 Call handlers to accomplish this. Use the first one for the "Welcome...

rob.huffman commented on Hold Reversion Ringtone in IP Telephony 1 month ago

Hi there, Sadly not, http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_0_1/...

rob.huffman commented on CUCM to CUC (10.5.2) forwarding in IP Telephony 1 month ago

Hi there, First off, you are most welcome! You may want to look at this bug in CUC 10.5; https...

rob.huffman commented on CUCM to CUC (10.5.2) forwarding in IP Telephony 1 month ago

Hi there, - Is this a SCCP or SIP integration? - does the DN you are testing with have a Busy...

rob.huffman commented on plugging in a severed headset in IP Telephony 1 month ago

Hi Luc, I think that would probably work for the Headset portion of the 7975 but would not address...

rob.huffman commented on 8841 Not pulling background images?? in IP Telephony 1 month ago

Hi Vicky, Hope all is well! You would want to look for this guide for your version of CUCM (the...

rob.huffman commented on Unity Connection 10.5 - MTA fails to deliver message in Unified Communications Applications 1 month ago

Hi Peter, I think I would approach this issue by upgrading Unity Connection to one of the "Fixed-...

rob.huffman commented on Unity Connection 10.5 - MTA fails to deliver message in Unified Communications Applications 1 month ago

Hi Peter, Maybe you are seeing this 10.5 bug; https://bst.cloudapps.cisco.com/bugsearch/bug/...

rob.huffman commented on Problem with language in ip phone (8851-8861-7841) SIP in IP Telephony 1 month ago

Hi Akram, If you look further into the release notes you will see; French (France...

rob.huffman commented on \Cucm Call forwarding in IP Telephony 1 month ago

Hi Mohammed, No worries my friend! +5 for your great info here. Cheers! Rob "Great minds think...

Bio

I've been working in the Telecom industry for many years most of which have been spent quite happily at my current position at Mount Royal University located in Calgary, Alberta, Canada. We made the move to Cisco Unified Communications a few years back and that is when I discovered the Cisco Support Community - formerly "NetPro" forums. I've learned a great deal from all the fantastic members here and made some nice friends along the way. It's been a real pleasure to see the Community grow in such an awesome way and I'm looking forward to see where this all goes in the future. Keep up the great work everyone! Thanks to all!








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