Rob Huffman

Member Since: Apr 27, 2005

English
Rob Huffman commented on fac in CUCM 11.0 in IP Telephony 4 days ago

Hi there, Just to add a note to the good tips from my friend Mohammed (+5). You could look into...

Rob Huffman commented on Cisco 8831 in IP Telephony 6 days ago

Hi Michael, The 8831 Base/Control Panel is the "main" building block to configuring a Conference...

Rob Huffman commented on EOL for VG224 and 2811 in IP Telephony 6 days ago

Hi Cameron, The EoL link you added for the VG224 is "all-inclusive". I don't believe there was a...

Rob Huffman commented on COBRAS Migration from 1.2 to 11.5.. in Unified Communications Applications 1 week ago

Hi there, Just to add a little note to the good help from Brandon (+5), the legacy version of...

Rob Huffman commented on Has this bug reached a fix for Version 11.5.1.11900-26 in Unified Communications Applications 1 week ago

Hi Tonia, Can you please link the bug you are referencing :) Cheers! Rob

Rob Huffman commented on CUCM Automation in Unified Communications Applications 1 week ago

Hi Jason, I'm not sure about the first part of your query related to CUCM, but the ATM tool from...

Rob Huffman commented on Cisco 8851 with Wireless headset Plantronics C054 in IP Telephony 1 week ago

Hi Cesar, Yes the CS540 is fully compatible with the 8851 with the use of the APU-72 EHS cord....

Rob Huffman commented on Cisco Unity Connection administration Login problem in Unified Communications Applications 2 weeks ago

Hi Aaron, Yes the procedure detailed is the same in CUC 10.x; http://www.cisco.com/c/en/us/td/...

Rob Huffman commented on Is a VG320 supported with Cisco ISR 4331 (CME) in IP Telephony 2 weeks ago

Hi Franz, Check out Table 2 in the attached link. The VG320 is supported with CME 9.0 and later;...

Rob Huffman commented on Allowing users to set their own CUCM User PIN in Unified Communications Applications 2 weeks ago

Hey Tim, Thanks for the kind follow up here! (+5) It's always great to hear the results on these...

Rob Huffman commented on How to disable more option duration recording message on unity connection? in IP Telephony 2 weeks ago

Hi there, This can be set on the greeting page for the Subscriber/user (un-check...

Rob Huffman commented on Allowing users to set their own CUCM User PIN in Unified Communications Applications 2 weeks ago

Hi Tim, I'm not sure what CUCM version you are running (note: there are "fixed-in" versions) but...

Rob Huffman commented on Actionable Incoming Call Alert in IP Telephony 3 weeks ago

Hi Folks, There is a related bug for the "ignore" action; Actionable Incoming Call Alert feature...

Rob Huffman commented on CP-7945G firmware downgrade... in IP Telephony 3 weeks ago

Hi Recep, The Version # (V13, V14, V15) should be on a sticker on the base of the phone under the...

Rob Huffman commented on CUC - RTMT Always shows "Connection Service" as Down in IP Telephony 3 weeks ago

Hi Chad, You are most correct, it can be disabled via cli. Did you try via web to see if you have...

Rob Huffman commented on CUC - RTMT Always shows "Connection Service" as Down in IP Telephony 3 weeks ago

Hi Chad, Can you actually access Serviceability?? Maybe you can try; utils service start...

Rob Huffman commented on CUC - RTMT Always shows "Connection Service" as Down in IP Telephony 3 weeks ago

Hi Chad, Doesn't RTMT identify the actual service (it should show something after telling you that...

Rob Huffman commented on Cannot get the voicemail message from call handler take message. in Unified Communications Applications 3 weeks ago

Hi John Ernest, Like Leszek nicely noted (+5) you would need to look at the Call Handler and check...

Rob Huffman commented on Cisco Unity prompts SLOW playback in Unified Communications Applications 3 weeks ago

Hi Enrique, It sounds like the users are probably pressing the key to slow down the prompts (...

Rob Huffman commented on dsp profile conference maximum session in IP Telephony 4 weeks ago

Hi Samuel, Your existing DSP's are being reserved for use with your E1 card and cannot be shared...

Rob Huffman commented on Unity 7 data export to unity 9 using Cobras tool fails, "Unable to download test WAV file from connection via http" in Unified Communications Applications 1 month ago

Hi David, Very kind of you to follow up on this older thread! (+5) It's this type of engagement...

Rob Huffman commented on Voice Gateway Registration Failed: Security Errors in Other Collaboration, Voice, and Video Subjects 1 month ago

Hi there, On our VG's I always configured these unused ports in CUCM and labelled them with a...

Rob Huffman commented on CUCM Restart Issue After Upgrade in IP Telephony 1 month ago

Hi Jason, Maybe it's related to this "Open" (Sev.-4) bug; IM & P system restart operation...

Rob Huffman commented on CUC - Call Handler Distro List Subject Line in Unified Communications Applications 1 month ago

Hey Ross, Sounds like you've got a manager who's got their stuff together (which is pretty rare...

Rob Huffman commented on CUC - Call Handler Distro List Subject Line in Unified Communications Applications 1 month ago

Hi Ross, I don't believe that this is possible, but I could be wrong (not unusual!) In the...

Rob Huffman commented on UCM 10.5 - Self Provision Tool - Phones known to database won't work - just out of box in Unified Communications Applications 1 month ago

Hi Tom, My understanding of the tool is that this would be the expected behavior as it only works...

Rob Huffman commented on Headset troubleshooting on Cisco IP 7942G in IP Telephony 1 month ago

Hi Pam, Just to add on other note to the good tips from my friend Chris (+5). Plantronics does...

Rob Huffman commented on Dial an Extension to ring 7 extensions at one time..? in IP Telephony 1 month ago

Hi Joe, In your example, you could simply use a "Shared Line" DN of 500 installed on the Line 2...

Rob Huffman commented on BE6K pre-configured option gone in 11.5? in IP Telephony 1 month ago

Hi Michael, You are most correct my friend; This guide is intended to be used by Cisco partners...

Rob Huffman commented on if i need to reboot the cucm cluster after each of the following files installation in Unified Communications Applications 1 month ago

Hi Yossi, Here are the details related to each file type; Install a Device Pack Apply this...

Rob Huffman commented on Where do we set up Cisco PCA login credentials? in IP Telephony 1 month ago

Hey Vicky! Thanks for your kind wishes my friend! It's always a pleasure dealing with you here on...

Rob Huffman commented on Where do we set up Cisco PCA login credentials? in IP Telephony 1 month ago

Hi Vicky, Access to the Web Inbox via PCA is setup via the COS you are assigned; http://www.cisco...

Rob Huffman commented on Where do we set up Cisco PCA login credentials? in IP Telephony 1 month ago

Hi Vicky, Just to add a note to the good ideas from Java (+5) The PCA password is set in CUC (if...

Rob Huffman commented on Change Hold beep notification time in IP Telephony 1 month ago

Hi Rohan, Those are the two settings I was referring to (under the title of Hold Reversion...

Rob Huffman commented on Change Hold beep notification time in IP Telephony 1 month ago

Hi Rohan, I just wanted to add a note to the great tips from my friend Les here (+5) I think your...

Rob Huffman commented on User needs to have ext. 1800 set to the default and after 5 rings it should go to voicemail in IP Telephony 2 months ago

Hi Rohan, You should be able to configure CFNA (Call forward no answer) on DN 1800 specifically...

Rob Huffman commented on Allow users to delete recorded greeting and use the system default recording in IP Telephony 2 months ago

Hi there, +5 to my friend Chris for his great thoughts on this. I would use this excellent tool...

Rob Huffman commented on FXO Port Bridged Connection in IP Telephony 2 months ago

Hi Mike & Vishal, This is possible "in theory", but it's not something I would ever recommend...

Rob Huffman commented on All phone sets in the group should be tied together to allow anyone to answer anyone else's phone. in IP Telephony 2 months ago

Hi Rohan, Just to add one other reference to the great thoughts from Mark (+5). You may want to...

Rob Huffman commented on 7945 Config Reports - Is this possible? in IP Telephony 2 months ago

Hi Ross, First off, you are always welcome my friend! Did you create a .csv by going through the...

Rob Huffman commented on 7945 Config Reports - Is this possible? in IP Telephony 2 months ago

Hi Ross, You can try; Device> Device Settings> Firmware Load Information Device...

Rob Huffman commented on How to download VM messages as wav files in IP Telephony 2 months ago

HI Ellen, Just to add a note to the good thoughts from Java (+5) If you are able to access PCA...

Rob Huffman commented on Unity - how to get rid of the "Sorry" before greeting in Unified Communications Applications 2 months ago

Hi there, Generally, when you hear "Sorry....." before the recorded text when calling a Call...

Rob Huffman commented on CME B-ACD option menu loop, param voice-mail not working in Other Collaboration, Voice, and Video Subjects 2 months ago

Hi there, I believe the line of config listed below is telling the B-ACD to replay the options (in...

Rob Huffman commented on Change Call Waiting Tone that caller hears in Unified Communications Applications 2 months ago

Hi John, I have never seen any method to change the Call waiting ringback for either CUCM or CME....

Rob Huffman commented on Changing messages in Cisco Unity 10.5.2 - Call Handler in virtual environment. in IP Telephony 2 months ago

Hi Adam, I agree with Adam T. that using the phone is the simplest method (+5). I would caution...

Rob Huffman commented on Shared line doesn´t display name in IP Telephony 2 months ago

Hi Claudio, Have you checked all 4 settings on all the shared line appearances? Having it set on...

Rob Huffman commented on after upgrade of CUCM, on 8851 DN has been dialed, but the call display shows a directory URI in IP Telephony 2 months ago

Hi Ali/Christian, I believe it's related to this bug and the fix that Ali nicely noted (+5 Ali!)...

Rob Huffman commented on CUCM 10.5 System Reporting Tools --- Port Usage tool in Voice over IP 2 months ago

Hi Frank, The Unity Connection Serviceability application would not be included in the Cisco...

Rob Huffman commented on Hunt pilot to voicemail failure in Unified Communications Applications 2 months ago

Hi David, EDIT: +5 to my buddy Chris for his great answer and for beating me to the punch here!...

Bio

I've been working in the Telecom industry for many years most of which have been spent quite happily at my current position at Mount Royal University located in Calgary, Alberta, Canada. We made the move to Cisco Unified Communications a few years back and that is when I discovered the Cisco Support Community - formerly "NetPro" forums. I've learned a great deal from all the fantastic members here and made some nice friends along the way. It's been a real pleasure to see the Community grow in such an awesome way and I'm looking forward to see where this all goes in the future. Keep up the great work everyone! Thanks to all!








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Rob Huffman's Stats

Points39631
Discussion started 31
Answers marked as Correct 3402
Endorsed 48
Content Rated 3321