ryan_oconnell

Member Since: Jul 02, 2003

English
ryan_oconnell commented on Red x in Jabber for Windows on IM Only User in Jabber Clients 5 months ago

Hi Jamie,  I reviewed the group configuration File approach you mentioned but it appears as though...

ryan_oconnell commented on Red x in Jabber for Windows on IM Only User in Jabber Clients 5 months ago

Hi Mike In environments where IM-only users are mixed in with full UC users is it possible to...

ryan_oconnell commented on XMPP Federation Jabber "STATUS" not working all the time in Jabber Clients 7 months ago

Hello Thorstenn I notice a similar behaviour with my Expressway customers. I use Jabber Cloud and...

ryan_oconnell commented on Expressway MRA to support Jabber Hybrid deployment in Jabber Clients 1 year ago

Did you ever get an answer on this one? I'm working on the same setup and looking for answers Ryan

ryan_oconnell commented on H323 dialing Issue with VCS and Expressway-E in Video Over IP 1 year ago

 Hello francoistetardHave you made any progress here, I'm having the same issue in the reverse...

ryan_oconnell commented on Federation with Expressway Edge in Jabber Clients 1 year ago

Hello cgoodale2Yes I have made some progress. In version 8.5.2 multi-domain support is there...

ryan_oconnell commented on Moving to Directory URI - Jabber 10.6 in Unified Communications Applications 1 year ago

Joshehaos, Did you ever get around to attempting this? I tried this last night with a customer and...

ryan_oconnell commented on DTMF issues with Conductor and CUCM integraton in TelePresence 1 year ago

The fix I ended up doing was enabling the MTP check on the H.323 GW configuration page for CUCM. I...

ryan_oconnell commented on DTMF issues with Conductor and CUCM integraton in TelePresence 1 year ago

Hello Manish Thanks for your reply. So here is the thing. It was just as i feared, by leaving this...

ryan_oconnell commented on Jabber domain same as Webex Domain in Jabber Clients 1 year ago

Yes I considered this but didn't like this option mainly because it's another thing to manage. Also...

ryan_oconnell commented on Making the type of call more obvious to a finesse agent in Contact Center 1 year ago

Hi Aaron, this is exactly what we ended up doing. It works pretty well. Unfortunately the popup...

ryan_oconnell commented on FINESSE IN UCCX - FAILOVER SCENARIOS in Contact Center 1 year ago

Hello Arundeep, A few months ago you helped me with this issue, and you pointed in in the direction...

ryan_oconnell commented on Jabber domain same as Webex Domain in Jabber Clients 1 year ago

Yes we did find the issue. The company had a parent company who also had WebEx. The parent company...

ryan_oconnell commented on Multiparty Media 400v OVA not matching DocWiki Specifications in TelePresence 1 year ago

Actually Patrick,That's what I was kind of hoping for that the boxes come prestaged with ESX and...

ryan_oconnell commented on Multiparty Media 400v OVA not matching DocWiki Specifications in TelePresence 1 year ago

Hi Patrick, Yes the 400v is absolutely a dedicated UCS c220 server. This I can confirm I have it...

ryan_oconnell commented on Jabber domain same as Webex Domain in Jabber Clients 1 year ago

The reason I asked for a test to prove is because we opened a support case with WebEx and they say...

ryan_oconnell commented on Jabber domain same as Webex Domain in Jabber Clients 1 year ago

Ayodeji,Yes I agree, I recall helping some of my other customers through the webex registration...

ryan_oconnell commented on How to Remove WebEx Connect domain in Other Collaboration, Voice, and Video Subjects 1 year ago

Have you ever found a resolution for this?

ryan_oconnell commented on Jabber for iPhone - Config URL to Exclude WebEx in Jabber Clients 1 year ago

Hi Bryan  I'm having this issue as well with a customer and I'm struggling to understand how to fix...

ryan_oconnell commented on URI dialing changed Outlook contact card in Jabber Clients 1 year ago

Thanks Christopher for the update on 2013 could you comment if there is any fix to how jabber...

ryan_oconnell commented on URI dialing changed Outlook contact card in Jabber Clients 1 year ago

Has anyone found a workaround for this.  I have upgraded to 10.5.2 CUCM and IMP and now using...

ryan_oconnell commented on Red x in Jabber for Windows on IM Only User in Jabber Clients 1 year ago

Hi Manish, This post you referenced is actually one of my old posts. This used to work but doesn't...

ryan_oconnell commented on Red x in Jabber for Windows on IM Only User in Jabber Clients 1 year ago

HI Jason, Do you know if this is new in version 10.5. Because in earlier versions all one had to do...

ryan_oconnell commented on FINESSE IN UCCX - FAILOVER SCENARIOS in Contact Center 1 year ago

Thank you I'll start a cisco Case 

ryan_oconnell commented on FINESSE IN UCCX - FAILOVER SCENARIOS in Contact Center 1 year ago

Hello Arundeep, First off thanks for the excellent document. I am presently setting up the exact...

ryan_oconnell commented on Telepresence Conductor not registering on CUCM in TelePresence 1 year ago

Hi Matt Thanks for the feedback. I have it working now Matt for the record, 3 months ago i tried to...

ryan_oconnell commented on Telepresence Conductor not registering on CUCM in TelePresence 1 year ago

Thanks that did the trick ! I put the self signed in the tomcat-trust and it's working now on 5061...

ryan_oconnell commented on Telepresence Conductor not registering on CUCM in TelePresence 1 year ago

Humm I just tried what u said and did 5061 on the Trunk and 80 on the CFB configuration page and it...

ryan_oconnell commented on Telepresence Conductor not registering on CUCM in TelePresence 1 year ago

Yeah I'm really not sure if using the self signed are even an option. It doesn't say in the guide,...

ryan_oconnell commented on Telepresence Conductor not registering on CUCM in TelePresence 1 year ago

Yeah I tried that no dice. Chuck mine only registers using 5060 and port 80 soon as i switch to...

ryan_oconnell commented on Telepresence Conductor not registering on CUCM in TelePresence 1 year ago

Hi Matt,Did you ever get this sorted. I'm also having this issuing except i'm using version 10.5 of...

ryan_oconnell commented on Chat timestamp off one hour...sometimes in Jabber Clients 1 year ago

A customer of mine has the same issue, Windows 7 with J4windows 9.6 and 10.5 Did you ever find an...

ryan_oconnell commented on Cannot install TMSPE 1.3 on TMS 14.5 in TelePresence 1 year ago

Yes that was the problem. Had to uninstall Java 8, install Java 7 xx and now it works

ryan_oconnell commented on Cannot install TMSPE 1.3 on TMS 14.5 in TelePresence 1 year ago

I'm using Java 8 25 Just trying to uninstall it now and install Java 7 update 71 to see if that...

ryan_oconnell commented on Cannot install TMSPE 1.3 on TMS 14.5 in TelePresence 1 year ago

Hello S.Sitthichai I'm having the exact same issue installing the exact same versions of TMS 14.5...

ryan_oconnell commented on Jabber for Windows and Unity Connection Voice mail out of sync in Jabber Clients 1 year ago

Yes thank you this makes complete sense

ryan_oconnell commented on Cannot start CCX Editor - no login screen in Contact Center 1 year ago

 I found a solution in another discussion. Seehttps://supportforums.cisco.com/discussion/12285941/...

ryan_oconnell commented on Cannot start CCX Editor - no login screen in Contact Center 1 year ago

Have you ever found the cause of this issue, I'm running into the same problem 8.5 work and 9.0.2...

ryan_oconnell commented on IM Only User in Jabber Clients 2 years ago

I am using version 9.1x of CUCM and IMP with Jabber 4 Windows 9.7.2 I have the UC Service Profile...

ryan_oconnell commented on IM Only User in Jabber Clients 2 years ago

I am having this issue too,Our customer has Jabber as a corporate IM standard, but only half the...

ryan_oconnell commented on Jabber and Missed Call history in Jabber Clients 2 years ago

Hi Jaime, I tend to agree with you on this I believe it works the same way but wanted to reach out...

ryan_oconnell commented on Jabber and Missed Call history in Jabber Clients 2 years ago

Jaime,Just for clarity, I'm not talking about a CSF registered phone, I'm talking about Jabber...

ryan_oconnell commented on Cisco Jabber 9.7 Embedded Tab - IE rendering engine in Jabber Clients 2 years ago

Have you found an answer for this? My customer is experience the same issue I believe. The PNG...

ryan_oconnell commented on CWMS Self Signed Certificate in Conferencing 2 years ago

Hello DejanMy customer is using a SPLIT HORIZON install of CWMS 2.0. Given that the internal and...

ryan_oconnell commented on Jabber 9.2.5 and above forced Certificates in Jabber Clients 2 years ago

Awesome I'll give this a try. So is this only an install swtich commmand or can the same be...

ryan_oconnell commented on jabber for windows 9.2.6 client in Jabber Clients 2 years ago

Hello Steve,I posted this  question here https://supportforums.cisco.com/message/4044007#...

ryan_oconnell commented on Issue installing cup-xmpp-trust Certificate in Unified Communications Applications 2 years ago

Hello WoseleWhen you say In Presence Administration under System -> Security ->...

ryan_oconnell commented on Jabber 4 Everyone default service profile in Jabber Clients 2 years ago

Yes this is the official answer, I even opened a case with TAC and they confirmed there is...

ryan_oconnell commented on Microsoft Office Error on Jabber deployment via SMS Package in Jabber Clients 2 years ago

Further to thisWe ran the Cisco Jabber MSI manually on one of our XP machines with all Office...

Bio

Senior IP communications consultant with more than 10 years’ hands-on experience in integrated data and voice communications. Worked on projects for small, medium, and large enterprises, and campus environments.










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