sanjsinh

Member Since: May 27, 2011

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sanjsinh commented on BE 3000 Phone Firmware in Voice Systems 3 years ago

Each BE3k software image also includes a phone firmware image that the phones download. Why do you...

sanjsinh commented on SPA 8800 With Immarsat Conection on FXO in Voice Systems 3 years ago

HI Steven,The DID on FXO trunk is the incoming called number, which typically will be assigned to...

sanjsinh commented on 8.6.5 Release Date in Voice Systems 3 years ago

Hi,We are  tracking Q2 of this calendar year for a release date. Will let you know an accurate date...

sanjsinh commented on BE3000 Integration with Microsoft Outlook in Voice Systems 3 years ago

You need to install BE3k certificate on the computer that is running the application. You can get...

sanjsinh commented on BE3000 Integration with Microsoft Outlook in Voice Systems 3 years ago

BE3000 supports click to call from Outlook and other MS Applications. You need to download Click to...

sanjsinh commented on Can not dial extension number in Voice Systems 3 years ago

I do not know what DTMF method is the Lync phone using. You may have an interop problem.As for your...

sanjsinh commented on Can not dial extension number in Voice Systems 3 years ago

Yang,Do you have the extensions assigned to the keys on Autoattendant menu? So for example, if you...

sanjsinh commented on Cisco Jabber for Android Not registered in BE3000 in Voice Systems 3 years ago

That is true.Thanks

sanjsinh commented on Business Edition 3000 AutoAttendant with VM Box in Voice Systems 3 years ago

Another option to do it, and probably better one is, when the AA greeting is being played, the...

sanjsinh commented on Business Edition 3000 AutoAttendant with VM Box in Voice Systems 3 years ago

You can configure a user, assign that user an unassigned extension. Then you can set Call Forward...

sanjsinh commented on Cisco Jabber for Android Not registered in BE3000 in Voice Systems 3 years ago

Hi Nanda,Cisco Jabber for Android is officially supported onthe following devices: Samsung Galaxy...

sanjsinh commented on Caller ID appearance in Voice Systems 3 years ago

Please enable detailed traces, make a call, filter the traces on time and send it across.Thanks

sanjsinh commented on Is the BE3000 Really ready for the real world ? in Voice Systems 3 years ago

Please let us know if you are able to make the call. Configurable softkey layout is not supported...

sanjsinh commented on Is the BE3000 Really ready for the real world ? in Voice Systems 3 years ago

On the toll fraud question, I know that as an enduser of VM, you can setup transfer rules. But has...

sanjsinh commented on Caller ID appearance in Voice Systems 3 years ago

HiYou can configure incoming calling party transformation settings on the corresponding PSTN...

sanjsinh commented on Meet me security in Voice Systems 3 years ago

It is not supported. It is on the roadmap.Regards

sanjsinh commented on Dial Plan configuration on BE3000 in Voice Systems 3 years ago

Yes, you can use it with 8.6.4 BE3000 version.If you change to Open Dial Plan, then you can see...

sanjsinh commented on password must be changed when first time login to Voicemail system in Voice Systems 3 years ago

Hi BillyOnce you are in Voicemail system, press Setup Option (4), followed by Preferences (3),...

sanjsinh commented on how to extend timer for hunt group before transfer to rececption phone ? in Voice Systems 3 years ago

Please use the attached COP file to increase the Hunt List No Answer Timer value from current 10...

sanjsinh commented on Meet me and Ad hoc conference problem in Voice Systems 3 years ago

Please check under Connections - PSTN Connections.You must have atleast one T1/E1 connection...

sanjsinh commented on Dial Plan configuration on BE3000 in Voice Systems 3 years ago

HI NandaWe have not released Indonesia Country Pack since we want to release that after partner...

sanjsinh commented on Dial Plan configuration on BE3000 in Voice Systems 3 years ago

In Open Dial Plan, you can configure additional patterns and associate already existing Class of...

sanjsinh commented on how to program a 7916 expansion module on a 7962 phone on BE3K in Voice Systems 3 years ago

Hi BillyThere is no configuration required. All you have to do is connect the KEM to the phone and...

sanjsinh commented on password must be changed when first time login to Voicemail system in Voice Systems 3 years ago

HiWhen user accesses voicemail for the first time, there is a menu option to change the default...

sanjsinh commented on Disable transfer to international number in VoiceMail on BE3000 to avoid toll-fraud in Voice Systems 3 years ago

Hi,I am not sure which setting are you referring to? Please provide screen capture.Thanks

sanjsinh commented on SPA8800 is unable to register FXO lines with BE3000 in Voice Systems 3 years ago

For making calls through FXO connections, the dial plans from BE3K will be used. The dial plan will...

sanjsinh commented on SPA8800 is unable to register FXO lines with BE3000 in Voice Systems 3 years ago

FXO line can be configured using Connections - PSTN Connection - Add a new Connection. Pl. follow...

sanjsinh commented on Is SPA8800 working without PSTN lines when integrated with BE3000 ? in Voice Systems 3 years ago

You can connect FAX machine to the FXS port of the SPA8800. There is no mandatory requirement to...

sanjsinh commented on SPA8800 is unable to register FXO lines with BE3000 in Voice Systems 3 years ago

Hi ,In order to help you better, can you tell me which port of SPA8800 are you trying to configure...

sanjsinh commented on SPA8800 is unable to register FXO lines with BE3000 in Voice Systems 3 years ago

AnatolliTo answer your initial question. FXO Trunks do not register with BE3K.FXS devices will...

sanjsinh commented on 8.6.5 Release Date in Voice Systems 3 years ago

It is still tracking early Q2 of CY13 for release.Thanks

sanjsinh commented on About BE3000 the DID function does not work in Voice Systems 3 years ago

HiThis trace is incomplete.I would suggest to open a TAC case after capturing the traces as...

sanjsinh commented on About BE3000 the DID function does not work in Voice Systems 3 years ago

1. The caller id should be the one that is configured in external ID field in the user...

sanjsinh commented on Creating bootable USb Pendrive to reinstall Be3k in Voice Systems 3 years ago

Hi OscarBE3K does not officially support reimage using an USB key. Only upgrade is officially...

sanjsinh commented on Is the BE3000 Really ready for the real world ? in Voice Systems 3 years ago

Hi,Sorry to hear about the problems you faced. Regarding restore, it is required the IP address,...

sanjsinh commented on Cisco 8941 video feature not working on BE3K in Voice Systems 3 years ago

Video on CIPC is not supported. Video on CIPC requries CUVA. CUVA is supported only with SCCP mode...

sanjsinh commented on ASA5510 and ASA5505 as edge devices for BE3000 multi-site deployment? in Voice Systems 3 years ago

It is better longer term to use an ISR which can provide PSTN connectivity and also act as CUBE, if...

sanjsinh commented on ASA5510 and ASA5505 as edge devices for BE3000 multi-site deployment? in Voice Systems 3 years ago

Hi Dwight,The ASA is not a router. It is primarily for security applications. So it can not act as...

sanjsinh commented on CMBE 3000 and teleworkers in Voice Systems 3 years ago

Jabber on Windows phone is not supported. There is no way to connect that phone to BE3KThanks

sanjsinh commented on CMBE 3000 and teleworkers in Voice Systems 3 years ago

Recently we have introduced collaboration bundle, which includes 3 devices which can be Jabber on...

sanjsinh commented on CMBE 3000 and teleworkers in Voice Systems 3 years ago

For single user also, you will need a VPN server on central site to which VPN client connections...

sanjsinh commented on CMBE 3000 and teleworkers in Voice Systems 3 years ago

Teleworker site requires a VPN connection to the central HQ. You can use an ASA5500 or ISA500 to...

sanjsinh commented on incoming calls from PSTN in Voice Systems 3 years ago

I willl suggest that you collect traces of incoming call not working and open a TAC caseThanks

sanjsinh commented on BE3K - SRST - FXO in Voice Systems 3 years ago

A separate 2900 router with a PRI connection is required.Sanjay

sanjsinh commented on BE3K - SRST - FXO in Voice Systems 3 years ago

Brian,For multiple FXO, you can add multiple SPA8800.2901 with multiple FXO cards is also an option...

sanjsinh commented on BE3000 and SPA Phones in Voice Systems 3 years ago

SPA phones are not supported with BE3K.By remote phones if you mean,  supported phones registered...

sanjsinh commented on how to send 10 digits ? in Voice Systems 3 years ago

According to the template above, called number should be 11 digits starting with 8. If that is not...

sanjsinh commented on BE3000 Cisco 7975 and 7916 KEMs - wont transfer easily in Voice Systems 3 years ago

7915 KEM is not supported with BE3K. That is a mistake in  documentation. 7962G phone will work...

sanjsinh commented on how to send 10 digits ? in Voice Systems 3 years ago

Hi Evgeny,It should not be 4 digits that are sent out of E1 Interface. It should atleast be office-...

sanjsinh commented on BE3000 Cisco 7975 and 7916 KEMs - wont transfer easily in Voice Systems 3 years ago

Can you please confirm that the KEM model is 7916 and not 7915? Please also confirm the phone model...

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