santiago_figueroa@mrd.net.mx

Member Since: Sep 22, 2005

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santiago_figueroa@mrd.net.mx's Activity on Cisco Support Community
Currently displaying 50 results

santiago_figueroa@mrd.net.mx has created socialminer Gadget in finesse with PCCE

8 months 6 days ago
Hello Can you  tell me if Social miner Gadget in finesse work when...

santiago_figueroa@mrd.net.mx has commented on Cost of Prime Infrastructure 1.2 upgrade to 2.0

8 months 4 weeks ago
Hello Marvin, Hello Marvin I need to add –on license for this...

santiago_figueroa@mrd.net.mx has created uccx reports cuic call custom variable reports.

9 months 2 weeks ago
Hello I need help. I have CUIC 10 and uccx, I want to reports of call custom...

santiago_figueroa@mrd.net.mx has created uccx 10 A blank page is displayed when you access the Live Data report with CUIC

9 months 3 weeks ago
Hello I need help. I have cisco Unified CCX AdministrationSystem version: 10.0....

santiago_figueroa@mrd.net.mx has created CIM WIM chat window into iframe

1 year 3 months ago
Hello, Can we put a Customer CHAT Window into a iFrame?How to placing a custom...

santiago_figueroa@mrd.net.mx has commented on PCCE ipphone and Finesse

1 year 3 months ago
Hello Gergely can you shared any document that explain this part that iphone...

santiago_figueroa@mrd.net.mx has created PCCE ipphone and Finesse

1 year 3 months ago
Hello I need help! can you tell me if PCCE 9 package CCE can work Finesse and...

santiago_figueroa@mrd.net.mx has created interaction Manager 4.4 reopen case close

1 year 3 months ago
Hello I need help!I have CIM Interaction Manager 4.4. My customer want to do...

santiago_figueroa@mrd.net.mx has created PCCE and CUIC reports

1 year 5 months ago
HelloI need help please!I have The version of CUIC is 9.1(1) build 1 (...

santiago_figueroa@mrd.net.mx has created CPAM integrate with Easy lobby

1 year 5 months ago
Hello I need help! I have CPAM but I need to integrated with Easy Lobby. can...

santiago_figueroa@mrd.net.mx has created PCCE Precision Routing

1 year 6 months ago
Hello I need help please! I have PCCE 9 .I am trying to integrate with WFM of...

santiago_figueroa@mrd.net.mx has commented on outbound ucce 7.5.8 webview

1 year 7 months ago
Hello Jessicas, Thanks you for your reply.Best Regards

santiago_figueroa@mrd.net.mx has commented on EIM exception queue

1 year 7 months ago
Hello Ravindra What are your  think about this:Objects Available for Setting...

santiago_figueroa@mrd.net.mx has created outboun ucce 7.5

1 year 7 months ago
can anyone tell me me if that field or account number is possible to shown in...

santiago_figueroa@mrd.net.mx has commented on EIM exception queue

1 year 7 months ago
hello Ravindra, thansk for your reply, Then do not exist restriction over  if...

santiago_figueroa@mrd.net.mx has created outbound ucce 7.5.8 webview

1 year 7 months ago
Hello I need Help!can anyone tell me me if that field or account number is...

santiago_figueroa@mrd.net.mx has created EIM exception queue

1 year 7 months ago
Hello I need help!I have a ucce 7.5.8 Exist a alias for one flow of EIM that if...

santiago_figueroa@mrd.net.mx has created webview reports historical

1 year 7 months ago
HelloI need help!can anyone tell me if exist reports historical of productivity...

santiago_figueroa@mrd.net.mx has created webview ucce agent

1 year 7 months ago
                   Hello I need help please!what occurs if reports historial...

santiago_figueroa@mrd.net.mx has created webview change name of agent

1 year 7 months ago
        Hello I need help  I have ucce 7.5.8. if agent that already to add a...

santiago_figueroa@mrd.net.mx has created cisco videoconferencing integrated to lifesize

1 year 7 months ago
Hello I need help! can anyone help with any document that says how to...

santiago_figueroa@mrd.net.mx has created vpn ipsec c2921-vsec

1 year 10 months ago
Hello Need help I have a BOM with a router C2921-VSEC/K9 in my config I put...

santiago_figueroa@mrd.net.mx has created ONS 15305

1 year 11 months ago
Hola tengo 2 ONS 15305 with STM-1 & STM-4 pero ya estan en EOL, alguien...

santiago_figueroa@mrd.net.mx has commented on AIR-WLC4402-25-K9 with AP 1232

2 years 5 months ago
Hello Stephen, Thanks you  for your reply.

santiago_figueroa@mrd.net.mx has created AIR-WLC4402-25-K9 with AP 1232

2 years 5 months ago
Hello I need help! I have the  this controller AIR-WLC4402-25-K9 can I add the...

santiago_figueroa@mrd.net.mx has created jabber for ipad video calls

2 years 5 months ago
                   <P style="TEXT-ALIGN: left; PADDING-BOTTOM: 0pt; WIDOWS:...

santiago_figueroa@mrd.net.mx has commented on script to Transfer to agent

2 years 5 months ago
Hello Chris is uccxthanks

santiago_figueroa@mrd.net.mx has created script to Transfer to agent

2 years 5 months ago
                   Hello Guys I need help! Can anyone shared a script to select...

santiago_figueroa@mrd.net.mx has commented on cvp standalone IVR to transfer to PBX

2 years 6 months ago
Thanks for your reply, Can you  tell me how the CVP standalone IVR can to pass...

santiago_figueroa@mrd.net.mx has created seguridad correlacionar eventos

2 years 6 months ago
Hola , Alguien puede decirme que equipo de cisco se puede utilizar para...

santiago_figueroa@mrd.net.mx has created UCCX copy data in the enterprise data window right to the clipboard

2 years 6 months ago
Hello I need help please! how to write a macro to copy data in the enterprise...

santiago_figueroa@mrd.net.mx has created cvp standalone IVR to transfer to PBX

2 years 6 months ago
Hello all , I need help please!I need to know if CVP standalone what work as...

santiago_figueroa@mrd.net.mx has created UCCE agent blending

2 years 6 months ago
Hi all, I need to know whether the UCCE 8.5 is an agent can handle both belong...

santiago_figueroa@mrd.net.mx has created DCM 9901

2 years 6 months ago
Hello Guys, I need help please!I have this moment DMM 5.2 with DCM 9901 and DMP...

santiago_figueroa@mrd.net.mx has created Stadium Vision Director 3.0

2 years 6 months ago
1. We are trying to update the DCM D9901 from software version 7.1.79 to the...

santiago_figueroa@mrd.net.mx has commented on UCCE 7.5 Domain manager problem

2 years 7 months ago
Thanks David for your reply.Best Regards

santiago_figueroa@mrd.net.mx has commented on UCCE 7.5 Domain manager problem

2 years 7 months ago
Hello Muhammad, What is the minimum permissions or privileges to assign the...

santiago_figueroa@mrd.net.mx has created ICM 7.5.1 Active Directory Windows Server 2008

2 years 7 months ago
Hello Guys, I need help! I get this information in Stagging Guide."ICM software...

santiago_figueroa@mrd.net.mx has commented on UCCE 7.5 Domain manager problem

2 years 7 months ago
Hello Muhammad ,No,  are different servers.Thanks

santiago_figueroa@mrd.net.mx has commented on Interaction Manager CIM email size attachment

2 years 7 months ago
Thanks you for  your reply.Best Regards,

santiago_figueroa@mrd.net.mx has created Interaction Manager CIM email size attachment

2 years 7 months ago
Hello I need help!How can I change the limit of size email  of file attachment...

santiago_figueroa@mrd.net.mx has created UCCE 7.5 Domain manager problem

2 years 7 months ago
          Hello I need help please!I try to install UCCE 7.5 but when I try to...

santiago_figueroa@mrd.net.mx has commented on ucce 8.5 ip phone agent/ CTIOS Agent

2 years 7 months ago
Hello Thanks for your reply. I found this:CTIOS Agent licenses are called...

santiago_figueroa@mrd.net.mx has created ucce 8.5 ip phone agent/ CTIOS Agent

2 years 7 months ago
Hello Guys.I need help please!  I am planning to work with IPPA , in this...

santiago_figueroa@mrd.net.mx has commented on Campaign outbound agent UCCE

2 years 8 months ago
Hello Ahmed, thanks for you reply. You are right is predictive the call is...

santiago_figueroa@mrd.net.mx has created Campaign outbound agent UCCE

2 years 8 months ago
Hello Guys, I have UCCE 7.5 and  one campaign outbond with transfer to agent,...

santiago_figueroa@mrd.net.mx has commented on CTI Protocol CCX

2 years 9 months ago
Hola Guido, muchas gracias por la informacion.Saludos.Santiago Figueroa.

santiago_figueroa@mrd.net.mx has created CTI Protocol CCX

2 years 9 months ago
     Hola alguien tiene codigo fuente  de ejemplo sobre CTI Protocol para UCCX...

santiago_figueroa@mrd.net.mx has commented on CUPC login fails

2 years 9 months ago
Hello Michael, I have an issue with CUPC 7, "login failed. Make sure your...

santiago_figueroa@mrd.net.mx has commented on Presence Server end users Login failed ?

2 years 9 months ago
Hello Ajay, I have an issue with CUPC 7, "login failed. Make sure your username...

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