shalushar

Member Since: Sep 13, 2009

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shalushar commented on Licensing Cisco Unified Attendant Console Software in Unified Communications Applications 4 years ago

Thanks Jamie for the useful information..

shalushar commented on Troubleshooting CUCM Database Replication in Linux Appliance Model in IP Telephony 4 years ago

Informative and detailed doc.. Easy to understandTx,Shalu

shalushar commented on Understanding CME-SRST License Activation in IP Telephony 4 years ago

Excellent Doc!!!!!

shalushar commented on Troubleshooting BAT in Unified Communications Applications 4 years ago

Thanks Leonardo !!!

shalushar commented on getting a lot of these application errors on my sub, any ideas? in Unified Communications Applications 4 years ago

Mohit, I have verified this link and it is working fine for me.. Please try to open it again and...

shalushar commented on Configuring Cisco Jabber on CUCM in Other Collaboration, Voice, and Video Subjects 4 years ago

Unfortunately,we don't have a solution for Android phones which can be integrated to the CCME.The...

shalushar commented on getting a lot of these application errors on my sub, any ideas? in Unified Communications Applications 4 years ago

Check thishttp://www.cisco.com/en/US/customer/docs/voice_ip_comm/cucm/admin/5_0_1/ccmfeat/fsccmac....

shalushar commented on what's this reason code of error mean? in Unified Communications Applications 4 years ago

Hi ,Please check the URL belowhttp://www.cisco.com/en/US/products/sw/voicesw/ps556/...

shalushar commented on Screen displays "That key is not active here" in Unified Communications Applications 5 years ago

Most likely this could be CSS/partition misconfiguration problem.Tx

shalushar commented on 8945 Video Issue in Unified Communications Applications 5 years ago

Hi Mitch,You can refer the link mentioned belowhttp://www.cisco.com/en/US/docs/voice_ip_comm/cuipph...

shalushar commented on UCCE 8.5(2) web setup tool issue - HTTP Error 404.0 - Not Found in Unified Communications Applications 5 years ago

Hi,Can you check this also1.)    Open Internet Information Service Manager. 2.)    Navigate Sites...

shalushar commented on can not access to the CUCME GUI in IP Telephony 5 years ago

Hi,Please have a look at the below URL alsohttp://www.cisco.com/en/US/products/sw/voicesw/ps4625/...

shalushar commented on CUP and CUPC 8.5 login failed in Unified Communications Applications 5 years ago

Hi Muzammel,Can you please verify that the LDAP Profile have a 'Bind Distinguished Name (DN)' value...

shalushar commented on CUP and CUPC 8.5 login failed in Unified Communications Applications 5 years ago

Hi Muzammel,Are you adding a contact from history cache and not from AD directory? If yes, so will...

shalushar commented on CUCP Ver.8.02 DeskPhone not working in Unified Communications Applications 5 years ago

Hi,You are likely running into firewall issues so you may want to turn off yoursecurity software on...

shalushar commented on efxs ports in IP Telephony 5 years ago

Hi Pawan,Read the below linkhttp://www.ciscopress.com/articles/article.asp?p=401648Hope this helps....

shalushar commented on getting a lot of these application errors on my sub, any ideas? in Unified Communications Applications 5 years ago

Hi ,Can you verify the below and also check if "Enable CTI Application Use" is applied for user "br...

shalushar commented on Unity Connection Upgrade from 7.1.5ES13.11007-13 to 8.5(1) in IP Telephony 5 years ago

Hi,Please have a look on the below alsohttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/...

shalushar commented on Need Help! - can't access CUCM web admin page in IP Telephony 5 years ago

Hi ,Did you try to restart the IPMA service, the CTI service and the Tomcat service.Tx,Shalu

shalushar commented on LDAP Directory Integration with Cisco Unity Connection in Unified Communications Applications 5 years ago

Hi Hariharan,In addition to what Jonathan has sugeested please refer to the below linkshttp://www....

shalushar commented on CUP and CUPC 8.5 login failed in Unified Communications Applications 5 years ago

Hi Muzammel, CUPC 8.5 needs to resolve host name by DNS.Try to add the CUPS server name to the...

shalushar commented on CUCM 7.0.2 Connection to the Server cannot be established in Unified Communications Applications 5 years ago

Hi,Please check the below linkshttps://supportforums.cisco.com/message/3388732#3388732https://...

shalushar commented on Cisco CCM upgrade from 7.1.1 to 7.1.5 causing extension mobility issue in IP Telephony 5 years ago

Hi Deepali,Please go through the below steps and the video mentioned below on Extension...

shalushar commented on CUPS 8.5 and CUPC 8.5 client doesn't show username in IP Telephony 5 years ago

Hi Syed,Also look at the documents below http://www.cisco.com/en/US/products/ps6837/...

shalushar commented on CUPC 8.5.3 crashes on Win 7 without local admin rights in Unified Communications Applications 5 years ago

Hi Amir,Have a look at this doc alsohttp://www.cisco.com/en/US/products/ps6844/...

shalushar commented on CCX 8.5 ISSUE WITH THE Cisco Supervisor Desktop in IP Telephony 5 years ago

Hi,Try to restart the call chat, RASCAl and enterpise desktop services. Please find few good docs...

shalushar commented on CUCM8.5- Extension Mobility Host not found in IP Telephony 5 years ago

Hi,Please go through these links also http://www.cisco.com/en/US/products/sw/voicesw/ps556/...

shalushar commented on com.cisco.file.NoAvailableSpaceException while uploading prompts in Contact Center 5 years ago

Hi Mohsin ,Also look at these linkshttp://www.cisco.com/en/US/products/sw/custcosw/ps1846/...

shalushar commented on CUPC Login Failed in IP Telephony 5 years ago

Hi,Make sure that the XCP services is running. If not, restart the XCP Router service by...

shalushar commented on UCCX appadmin page not coming in Contact Center 5 years ago

Hi Brajesh,Please refer the below linkshttp://www.cisco.com/en/US/products/sw/custcosw/ps1846/...

shalushar commented on Unity Connection - empty deleted items folder in IP Telephony 5 years ago

Hi Sam,Have you tried to Configure message aging to permanently delete messages in the Connection...

shalushar commented on Unity Connection 7.1.5 restore failing in Unified Communications Applications 5 years ago

Hi James,Could you try Titan FTP or Free FTP server , in case you are using Core FTP server.Please...

shalushar commented on How to access personal directory without userid and pin CUCM 7.1 in IP Telephony 5 years ago

Hi,In addition to what Payal has suggested, for Personal directory and fast address book please...

shalushar commented on CUE Ver 2.0 in IP Telephony 5 years ago

Hi,Please refer the links below http://www.cisco.com/en/US/products/sw/voicesw/ps4625/...

shalushar commented on 6921/6941 German locale file for CME 8.6 in IP Telephony 5 years ago

Hi Antonio,Check these linkshttp://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/...

shalushar commented on CTI-RP having Errors in IP Telephony 5 years ago

Did you try to move the associated extensions to a new CTI RP and then delete this.Tx,Shalu

shalushar commented on Cisco Agent Desktop, unable to login in Contact Center 5 years ago

Hi Stephen,Please refer the below links http://www.cisco.com/en/US/products/sw/voicesw/ps556/...

shalushar commented on Cisco IP Phone Security Profile Bulk Update in IP Telephony 5 years ago

Hi Charles,Refer this also https://supportforums.cisco.com/message/1114102#1114102http://www.cisco....

shalushar commented on CME API question in IP Telephony 5 years ago

Hi Paul, Please find below the detailed informationISgetUserProfile Use the...

shalushar commented on Group Call Pickup in Unified Communications Applications 5 years ago

In addition to what Cristobal has suggested also make sure on your Call Pickup Group Information...

shalushar commented on JDBC Connection URL to UCCX 8.X Historical DB in Other Collaboration, Voice, and Video Subjects 5 years ago

Please refer  https://supportforums.cisco.com/message/3403404#3403404Tx,Shalu

shalushar commented on 7940 Personal directory "Cisco PD error, PD error message" in Other Collaboration, Voice, and Video Subjects 5 years ago

Hi Patrick,Could you verify that Personal Directory service is enabled.Go to ...

shalushar commented on General Mailbox configuration problem on CUE in IP Telephony 5 years ago

Hi,Please find below one example config for reference. In this example we have 2 hunt groups i.e 1...

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