shane.orr

Member Since: May 24, 2006

English
shane.orr commented on Voice Quality Issue with Cisco IP phone 7821 series in IP Telephony 5 months ago

Did you find a fix for this? I also have 7821 phones and see similar issues on occasion.

shane.orr commented on Dial tone after first two digits are dialed in IP Telephony 1 year ago

I absolutely agree with Aaron's statement that ALL route patterns need to have the 'provide outside...

shane.orr commented on Transcoding Sessions unregistered with CUCM from standby gateway of CUBE with HA usingHSRP in IP Telephony 1 year ago

I don't have an answer for you but would like to add a note.  I was initially configuring and...

shane.orr commented on Some device trunk or gateway is causing all MTP resources to lockup | mtp + recvonly + 0.0 in Unified Communications Applications 1 year ago

Thank you sir.  Was as the fix for you to upgrade from 9.1(2)SU1 to SU2+ ?

shane.orr commented on Some device trunk or gateway is causing all MTP resources to lockup | mtp + recvonly + 0.0 in Unified Communications Applications 1 year ago

Also getting MTP recvonly 0.0.0.0UCM Version 9.1.2.11900-12I am using G.711 onlyMTP Router is...

shane.orr commented on Cursor behavior in CAD - UCCX in Contact Center 2 years ago

Appreciate the info.

shane.orr commented on Cursor behavior in CAD - UCCX in Contact Center 2 years ago

Anyone have an update for this?  I just upgraded to 9.x UCCX and now CAD is taking over the active...

shane.orr commented on Jabber on iPAD - corporate directory search issue. in Jabber Clients 2 years ago

Anyone ever get a fix for this?  I pretty much have the exact same versions and issue.

shane.orr commented on UCCX 9.0.2.11001-24 and Java 6.45 requirement in Contact Center 2 years ago

Very good, thanks for the input!

shane.orr commented on UCCX 9.0.2.11001-24 and Java 6.45 requirement in Contact Center 2 years ago

Anyone have any advice on this subject?  I was also wondering if different JRE Versions can be...

shane.orr commented on UCCX upgrading getting name does not match any filter pattern in IP Telephony 3 years ago

I would try ciscouccx.refresh_upgrade_v1.2.cop.sgnDescription:ciscouccx.refresh_upgrade_v1....

shane.orr commented on Block Calling line id in IP Telephony 3 years ago

Can you provide the Dialed Number Analysis accessible through serviceability.  Make sure you select...

shane.orr commented on UCCX upgrading getting name does not match any filter pattern in IP Telephony 3 years ago

Is this a physical DVD or mounting the ISO through ESXi?If it is a physical DVD did you extract the...

shane.orr commented on Unity 8.0(3) Qestion in Unified Communications Applications 3 years ago

BTW - Configuration - Message Subjects - Subscriber to Subscriber, changed the default to:%P% Voice...

shane.orr commented on Unity Connection Live Record in IP Telephony 3 years ago

It fails even calling Live Record Direct, conferencing not the issue.  As a follow up, this is...

shane.orr commented on MWI Problems - Exchange 2010 & Unity 7.X in IP Telephony 3 years ago

And FYI, the MWI would work for a while after using the Bulk Tool.  - and would most definitely...

shane.orr commented on MWI Problems - Exchange 2010 & Unity 7.X in IP Telephony 3 years ago

I had a lot of MWI problems with Unity at one point.  What exact version of Unity 7 are you on? ...

shane.orr commented on Normalization Script in IP Telephony 3 years ago

Thanks Paolo!

shane.orr commented on SIP from UCM7 to Avaya SM "Malformed/Missing Contact field" in IP Telephony 3 years ago

If you upgrade to 8.6 for reference here was my fix.https://supportforums.cisco.com/message/...

shane.orr commented on Normalization Script in IP Telephony 3 years ago

For anyone intersted I fixed my problem with the following script.  The script is two-fold; 1....

shane.orr commented on SIP from UCM7 to Avaya SM "Malformed/Missing Contact field" in IP Telephony 3 years ago

Did you ever figure this out?  I have pretty much the same scenario:PSTN Nortel CS1k Avaya...

shane.orr commented on Unity Connection Email name.. in Unified Communications Applications 4 years ago

https://supportforums.cisco.com/message/3327867#3327867

shane.orr commented on CUCM Call Park Design Query in IP Telephony 4 years ago

Hey Roger, long time no talk!I second the short call park number range, split amongst UCM servers,...

shane.orr commented on Unity Connection 8.5 Notification Schedule in Other Collaboration, Voice, and Video Subjects 4 years ago

Does anybody know a way to accomplish this administratively?I have the same deer in the headlights...

shane.orr commented on CUC 8.5.1 IMAP - LDAP Authentication in Unified Communications Applications 4 years ago

Nevermind, something was different about my test users.  Other users worked fine.

shane.orr commented on CUC 8.5.1 IMAP - LDAP Authentication in Unified Communications Applications 4 years ago

Anyone fix this?  Running CUC 8.6.  The usual "utils os secure permissive" does not fix it on LDAP...

shane.orr commented on Nortel Phones MWI with Unity Connection via CUCM in IP Telephony 4 years ago

Not sure but there must be some sort of syntax error or programming logic mistake in the example...

shane.orr commented on Sending email via smtp with authentication? in Contact Center 4 years ago

We never ended up implementing the solution unfortunately.

shane.orr commented on Intermittent call disconnects after one ring in IP Telephony 4 years ago

I would start by looking at the CDR to see what the disconnect cause code is.  That will be your...

shane.orr commented on CUCM to RightFax via SIP missing ANI in IP Telephony 4 years ago

Chris, are you opposed to trying H323 instead of SIP from CUCM to RFax?

shane.orr commented on SMTP notification in user template with unity Connection in Unified Communications Applications 4 years ago

I don't believe this is possible to wildcard as you describe.I believe you will have to first...

shane.orr commented on CUCM to RightFax via SIP missing ANI in IP Telephony 4 years ago

PSTN Router Model, Router IOS Version, and PVDM-2 or PVDM-3?

shane.orr commented on logging to determine dial-peer usage in IP Telephony 4 years ago

Any luck with this...Does "show call history voice ?" get you anything beneficial? It definitely...

shane.orr commented on Hunt pilot and calling number view at incoming call in IP Telephony 4 years ago

No problem.  I ran into this recently so I dug into it a bit.This functionality that was super...

shane.orr commented on Hunt pilot and calling number view at incoming call in IP Telephony 4 years ago

I believe you are hitting this -CSCth95017 Bug Details Configurable parameter on how...

shane.orr commented on Sending email via smtp with authentication? in Contact Center 4 years ago

Cool thx! Definitely a step in the correct direction.  I will give it a good look in a while.

shane.orr commented on Sending email via smtp with authentication? in Contact Center 4 years ago

Did you ever get a solution to work?

shane.orr commented on H323 - Choose _outbound_ FXO port based on calling number in IP Telephony 4 years ago

Well the old saying goes "something about skinning a cat, blah blah blah".Good job and thanks for...

shane.orr commented on Location Bandwidth Leak at one location only in IP Telephony 4 years ago

In our case we were hitting this bug and at the time required an ES to resolve. CSCtj41084 Bug...

shane.orr commented on 8.5 Unity Connection UM tweaks in IP Telephony 4 years ago

Rob, unfortunately all I can say is I do not have a good answer for you.Otherwise really great...

shane.orr commented on IP to IP calls - sendErrorToMX Cause Code 47 in IP Telephony 4 years ago

In this case I believe we disabled G.722 in the service parameters, prevented it from being...

shane.orr commented on 8.5 Unity Connection UM tweaks in IP Telephony 4 years ago

Hey Rob, I am not aware of an ID number or anything.  I just know I asked about this on a...

shane.orr commented on 8.5 Unity Connection UM tweaks in IP Telephony 4 years ago

Not in the current 8.x release.  I will inquire about that functionality for the upcoming release...

shane.orr commented on CUCM 8.x LDAP Custom Filter on security group in IP Telephony 4 years ago

Update: It did work.(&(objectclass=user)(!(objectclass=Computer))(!(UserAccountControl:1.2.840...

shane.orr commented on Dial by Name ## for Extension - VM Question in Unified Communications Applications 4 years ago

Makes sense!!  I was looking all over the place mainly under system settings.  Thanks as always....

shane.orr commented on CUCM 8.x LDAP Custom Filter on security group in IP Telephony 4 years ago

Imran, thank you for your reply.I fully understand Cisco Directory Synchronization and it's...

shane.orr commented on CUCM 8.x LDAP Custom Filter on security group in IP Telephony 4 years ago

Did you get this working, or does anyone esle know the answer?  I am looking to do the exact same...

shane.orr commented on H323 - Choose _outbound_ FXO port based on calling number in IP Telephony 4 years ago

There might be some additional things you would have to add but above is what I would do from an...

shane.orr commented on H323 - Choose _outbound_ FXO port based on calling number in IP Telephony 4 years ago

dial-peer voice 1000 voiptranslation-profile incoming 1XXX-Prefix answer-address 1...!dial-peer...

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