Steven Smith

Member Since: Jul 19, 2004

English
Steven Smith commented on CallManager Express TAPI TSP Windows 7 64bit in IP Telephony 4 years ago

There is a 64 version of this out there today.  www.cisco.com/cisco/software/release.html?mdfid=...

Steven Smith commented on CUCM Call-Disconnect cause 47 in Video Over IP 4 years ago

Problem is likely a codec mismatch.  Do you have MTP checked on the trunk between CUCM and CUCME? ...

Steven Smith commented on CUBE SIP RINGING WITH SDP in Video Over IP 4 years ago

Receive  180 with SDP from privider (G711u)Send 183 with SDP to ALU 4400  (G729)Is there some...

Steven Smith commented on SCCP firmware for Cisco IP Phone 7970G in Video Over IP 4 years ago

If you go to support and search 7970 in downloads, you should be able to find it there.Here is the...

Steven Smith commented on Cisco ip phone 9971 registration failed with CME 8.6 on WAN in IP Telephony 5 years ago

You need to make sure that the phone has a route to the interface running CUCME and that firewalls...

Steven Smith commented on Problems incoming calls in IP Telephony 5 years ago

This looks to be a dialplan problem.  Make sure that the you are hitting the dialpeers you are...

Steven Smith commented on Phone rings one after another in a series in IP Telephony 5 years ago

Could you be a little more specific to what the problem behavior is?  It seems like the phones are...

Steven Smith commented on SPA509G does not recognize SPA500S when works with UC540 in IP Telephony 5 years ago

You will likely need to upgrade firmware.  With the first versions of firmware, the SPA500S won't...

Steven Smith commented on Bizarre One-Way Audio Issue in IP Telephony 5 years ago

One way audio issues are almost always network related.  I would start tracing the network path in...

Steven Smith commented on Sidecar labels gone in IP Telephony 5 years ago

I hate to say upgrade, but with a sidecar, it isn't so bad.  Also, you should make sure that you...

Steven Smith commented on Conference between 1 PSTN call and 2 VOIP Phones in IP Telephony 5 years ago

You could restrict the gateway from being able to use the conference resource, but that would block...

Steven Smith commented on UC520 recorded voicemail messages time issues in IP Telephony 5 years ago

Can you get a show run from your CUE box?Also, can you get from CUE...show clock detailshow ntp...

Steven Smith commented on Cannot dial outbound calls through one FXO port while other FXOs dial normally in IP Telephony 5 years ago

I am not sure why you would be receiving this.  Is this only on a simulator box you have connected...

Steven Smith commented on DTMF duplication on FXO in IP Telephony 5 years ago

Not simple, but you might need a pcm capture to see if we are receiving multiple digits on your FXO...

Steven Smith commented on Cannot dial outbound calls through one FXO port while other FXOs dial normally in IP Telephony 5 years ago

What is the failing behavior you are seeing?  From the traces I see here, in both fail and success...

Steven Smith commented on Cannot dial outbound calls through one FXO port while other FXOs dial normally in IP Telephony 5 years ago

What happens when you make a call out the port?  Do you have any debugs from it?  Does the SIMBOX...

Steven Smith commented on SKY-IP with CUCM in IP Telephony 5 years ago

You could have the phone use a different TFTP server for it to upgrade on, something local to the...

Steven Smith commented on MTP causes issues with T38 switchover in IP Telephony 5 years ago

You could try using an MTP on a router and having codec pass-through setup under that MTP.

Steven Smith commented on Cisco 3905 SIP Phone does not register in CUCM 7.1.5 in IP Telephony 5 years ago

Checking my CUCM 8.6 system, it is there.  On my CUCM 8.5 system, I do not have this file even...

Steven Smith commented on Unregistered IP Phone - Set to ring not foward? in IP Telephony 5 years ago

CF for unregistered is the way to go.  I am not sure why a customer would want to the number to...

Steven Smith commented on Call drop when transfering from one CME to another CME in IP Telephony 5 years ago

Several messages indicate that the release is received in the trace.  Without posting the 225...

Steven Smith commented on Call drop when transfering from one CME to another CME in IP Telephony 5 years ago

The 2811 is disconnecting the call.  Not sure why yet.  Need the same debugs on that gateway.Also,...

Steven Smith commented on Call drop when transfering from one CME to another CME in IP Telephony 5 years ago

Those debugs weren't the H225 and H245 debugs I was looking for.  Try running all of these for the...

Steven Smith commented on Call drop when transfering from one CME to another CME in IP Telephony 5 years ago

Could you get H225 and H245 debugs?  Those are going to be required to see what is wrong here.

Steven Smith commented on 7961g/7914 Firmware Update in IP Telephony 5 years ago

Yes, that should be fine.

Steven Smith commented on 7961g/7914 Firmware Update in IP Telephony 5 years ago

You need to upgrade to the S00105000400 firmware, and you need to do it before you upgrade the...

Steven Smith commented on Call drop when transfering from one CME to another CME in IP Telephony 5 years ago

H225 and H245 debugs would be useful as well, but here is my guess.dial-peer voice 3004 voip...

Steven Smith commented on Troubleshoot DTMF in IP Telephony 5 years ago

For CUCM traces, this link is helpful.http://www.cisco.com/en/US/products/sw/voicesw/ps556/...

Steven Smith commented on Outbound CLI Presentation & QSIG in IP Telephony 5 years ago

I don't think the problem is a null partition on the CDRs.  The transform mask can't be in a null...

Steven Smith commented on Troubleshoot DTMF in IP Telephony 5 years ago

To see what buttons on the phone are pressed, either a sniffer or getting CUCM traces from the CUCM...

Steven Smith commented on Outbound CLI Presentation & QSIG in IP Telephony 5 years ago

Have you tried prefix digits instead of the mask?  Is this gateway MGCP?  If not, you could make it...

Steven Smith commented on Troubleshoot DTMF in IP Telephony 5 years ago

If the phone is running SCCP, it is in the SCCP messages.  If you enable the span to PC port behind...

Steven Smith commented on Auto answer on CME in IP Telephony 5 years ago

You could try call forward night-service and have a BACD script to give you a similar effect.http...

Steven Smith commented on No caller-id command under FXO Port (C2611xm) in IP Telephony 5 years ago

http://www.cisco.com/en/US/products/hw/routers/ps274/products_tech_note09186a00800b53c7.shtml#...

Steven Smith commented on No caller-id command under FXO Port (C2611xm) in IP Telephony 5 years ago

What type of FXO card are you using?  Not all FXO cards support caller id.

Steven Smith commented on CME with Linksys switch, will VOICE and DATA vlan still work? in IP Telephony 5 years ago

To get this to work the way I am describing, trunking will need to be on the ports.  If it doesn't...

Steven Smith commented on Used CISCO 7900 Series in IP Telephony 5 years ago

Look at these 2 guides.  Use the first one first.  If that doesn't work, you can try looking at the...

Steven Smith commented on No caller-id command under FXO Port (C2611xm) in IP Telephony 5 years ago

This guide might help.http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/...

Steven Smith commented on CME with Linksys switch, will VOICE and DATA vlan still work? in IP Telephony 5 years ago

You could make it work, but it may not be easy.  I don't know if the Linksys switches will pass CDP...

Steven Smith commented on wrong time showing on phones connected via VPN in IP Telephony 5 years ago

Check to make sure that all of the phones are running the same firmware version.  You might also...

Steven Smith commented on VoiceView Express and Messages Button in Unified Communications Applications 5 years ago

You could create an IP Phone services, make the service type Messages, and provide the URL.  Then...

Steven Smith commented on SIP connection between UCM v7 & Windows Server in Other Collaboration, Voice, and Video Subjects 5 years ago

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/security/7_0_1/secugd/secrealm.htmlThe...

Steven Smith commented on Calling Tandberg endpoint from 9951 in Video Over IP 5 years ago

I don't think this is a TLS vs TCP problem.  Both endpoints talk to CUCM and not to each other. ...

Steven Smith commented on ATA 186 and Cisco CallManager in Other Collaboration, Voice, and Video Subjects 5 years ago

Verify software versions first.http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/...

Steven Smith commented on How to enable robbed bit signalling in 5300? in Other Collaboration, Voice, and Video Subjects 5 years ago

This doc should be useful.http://www.cisco.com/en/US/partner/tech/tk652/tk653/...

Steven Smith commented on SA520W-K9 and Wireless Culstering in Small Business Security 6 years ago

This is not supported.  The clustering is only for AP541Ns.  The SA520W can not be configured to...

Steven Smith commented on cisco spa502G spa942 sccp firmware in Voice Systems 6 years ago

The SPA942 does not support skinny.The SPA502 supports SPCP.  It is the same firmware as the SIP...

Steven Smith commented on UC540 Voice Translation Rules Help in Voice Systems 6 years ago

Here you go.http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml

Steven Smith commented on sa520w snmp in Small Business Routers 6 years ago

ftp://ftp-sj.cisco.com/pub/mibs/supportlists/sa500/sa500-supportlist.htmlThat should have...

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