Steven Smith

Member Since: Jul 19, 2004

English
Steven Smith's Activity on Cisco Support Community
Currently displaying 50 results

Steven Smith has commented on CallManager Express TAPI TSP Windows 7 64bit

2 years 11 months ago
There is a 64 version of this out there today.  www.cisco.com/cisco/software/...

Steven Smith has commented on CallManager Express TAPI TSP Windows 7 64bit

2 years 11 months ago
There is a 64 version of this out there today.  www.cisco.com/cisco/software/...

Steven Smith has commented on CUCM Call-Disconnect cause 47

3 years 7 months ago
Problem is likely a codec mismatch.  Do you have MTP checked on the trunk...

Steven Smith has commented on CUBE SIP RINGING WITH SDP

3 years 8 months ago
Receive  180 with SDP from privider (G711u)Send 183 with SDP to ALU 4400  (G729...

Steven Smith has commented on SCCP firmware for Cisco IP Phone 7970G

3 years 8 months ago
If you go to support and search 7970 in downloads, you should be able to find...

Steven Smith has commented on Cisco ip phone 9971 registration failed with CME 8.6 on WAN

3 years 8 months ago
You need to make sure that the phone has a route to the interface running CUCME...

Steven Smith has commented on Problems incoming calls

3 years 8 months ago
This looks to be a dialplan problem.  Make sure that the you are hitting the...

Steven Smith has commented on Phone rings one after another in a series

3 years 8 months ago
Could you be a little more specific to what the problem behavior is?  It seems...

Steven Smith has commented on SPA509G does not recognize SPA500S when works with UC540

3 years 8 months ago
You will likely need to upgrade firmware.  With the first versions of firmware...

Steven Smith has commented on Bizarre One-Way Audio Issue

3 years 8 months ago
One way audio issues are almost always network related.  I would start tracing...

Steven Smith has commented on Sidecar labels gone

3 years 8 months ago
I hate to say upgrade, but with a sidecar, it isn't so bad.  Also, you should...

Steven Smith has commented on Conference between 1 PSTN call and 2 VOIP Phones

3 years 8 months ago
You could restrict the gateway from being able to use the conference resource,...

Steven Smith has commented on UC520 recorded voicemail messages time issues

3 years 8 months ago
Can you get a show run from your CUE box?Also, can you get from CUE...show...

Steven Smith has commented on Cannot dial outbound calls through one FXO port while other FXOs dial normally

3 years 8 months ago
I am not sure why you would be receiving this.  Is this only on a simulator box...

Steven Smith has commented on DTMF duplication on FXO

3 years 8 months ago
Not simple, but you might need a pcm capture to see if we are receiving...

Steven Smith has commented on Cannot dial outbound calls through one FXO port while other FXOs dial normally

3 years 8 months ago
What is the failing behavior you are seeing?  From the traces I see here, in...

Steven Smith has commented on Cannot dial outbound calls through one FXO port while other FXOs dial normally

3 years 8 months ago
What happens when you make a call out the port?  Do you have any debugs from it...

Steven Smith has commented on SKY-IP with CUCM

3 years 8 months ago
You could have the phone use a different TFTP server for it to upgrade on,...

Steven Smith has commented on MTP causes issues with T38 switchover

3 years 8 months ago
You could try using an MTP on a router and having codec pass-through setup...

Steven Smith has commented on Cisco 3905 SIP Phone does not register in CUCM 7.1.5

3 years 8 months ago
Checking my CUCM 8.6 system, it is there.  On my CUCM 8.5 system, I do not have...

Steven Smith has commented on Unregistered IP Phone - Set to ring not foward?

3 years 8 months ago
CF for unregistered is the way to go.  I am not sure why a customer would want...

Steven Smith has commented on Call drop when transfering from one CME to another CME

3 years 8 months ago
Several messages indicate that the release is received in the trace.  Without...

Steven Smith has commented on Call drop when transfering from one CME to another CME

3 years 8 months ago
The 2811 is disconnecting the call.  Not sure why yet.  Need the same debugs on...

Steven Smith has commented on Call drop when transfering from one CME to another CME

3 years 8 months ago
Those debugs weren't the H225 and H245 debugs I was looking for.  Try running...

Steven Smith has commented on Call drop when transfering from one CME to another CME

3 years 8 months ago
Could you get H225 and H245 debugs?  Those are going to be required to see what...

Steven Smith has commented on 7961g/7914 Firmware Update

3 years 8 months ago
Yes, that should be fine.

Steven Smith has commented on 7961g/7914 Firmware Update

3 years 8 months ago
You need to upgrade to the S00105000400 firmware, and you need to do it before...

Steven Smith has commented on Call drop when transfering from one CME to another CME

3 years 8 months ago
H225 and H245 debugs would be useful as well, but here is my guess.dial-peer...

Steven Smith has commented on Troubleshoot DTMF

3 years 8 months ago
For CUCM traces, this link is helpful.http://www.cisco.com/en/US/products/sw/...

Steven Smith has commented on Outbound CLI Presentation & QSIG

3 years 8 months ago
I don't think the problem is a null partition on the CDRs.  The transform mask...

Steven Smith has commented on Troubleshoot DTMF

3 years 8 months ago
To see what buttons on the phone are pressed, either a sniffer or getting CUCM...

Steven Smith has commented on Outbound CLI Presentation & QSIG

3 years 8 months ago
Have you tried prefix digits instead of the mask?  Is this gateway MGCP?  If...

Steven Smith has commented on Troubleshoot DTMF

3 years 8 months ago
If the phone is running SCCP, it is in the SCCP messages.  If you enable the...

Steven Smith has commented on Auto answer on CME

3 years 8 months ago
You could try call forward night-service and have a BACD script to give you a...

Steven Smith has commented on No caller-id command under FXO Port (C2611xm)

3 years 8 months ago
http://www.cisco.com/en/US/products/hw/routers/ps274/...

Steven Smith has commented on No caller-id command under FXO Port (C2611xm)

3 years 8 months ago
What type of FXO card are you using?  Not all FXO cards support caller id.

Steven Smith has commented on CME with Linksys switch, will VOICE and DATA vlan still work?

3 years 8 months ago
To get this to work the way I am describing, trunking will need to be on the...

Steven Smith has commented on Used CISCO 7900 Series

3 years 8 months ago
Look at these 2 guides.  Use the first one first.  If that doesn't work, you...

Steven Smith has commented on No caller-id command under FXO Port (C2611xm)

3 years 8 months ago
This guide might help.http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/...

Steven Smith has commented on CME with Linksys switch, will VOICE and DATA vlan still work?

3 years 8 months ago
You could make it work, but it may not be easy.  I don't know if the Linksys...

Steven Smith has commented on wrong time showing on phones connected via VPN

3 years 8 months ago
Check to make sure that all of the phones are running the same firmware version...

Steven Smith has commented on VoiceView Express and Messages Button

3 years 8 months ago
You could create an IP Phone services, make the service type Messages, and...

Steven Smith has commented on SIP connection between UCM v7 & Windows Server

3 years 8 months ago
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/security/7_0_1/secugd/...

Steven Smith has commented on Calling Tandberg endpoint from 9951

3 years 8 months ago
I don't think this is a TLS vs TCP problem.  Both endpoints talk to CUCM and...

Steven Smith has commented on ATA 186 and Cisco CallManager

3 years 8 months ago
Verify software versions first.http://www.cisco.com/en/US/docs/voice_ip_comm/...

Steven Smith has commented on How to enable robbed bit signalling in 5300?

3 years 8 months ago
This doc should be useful.http://www.cisco.com/en/US/partner/tech/tk652/tk653/...

Steven Smith has created Re: SA520W-K9 and Wireless Culstering

5 years 1 month ago
This is not supported.  The clustering is only for AP541Ns.  The SA520W can not...

Steven Smith has commented on SA520W-K9 and Wireless Culstering

5 years 1 month ago
This is not supported.  The clustering is only for AP541Ns.  The SA520W can not...

Steven Smith has commented on cisco spa502G spa942 sccp firmware

5 years 1 month ago
The SPA942 does not support skinny.The SPA502 supports SPCP.  It is the same...

Steven Smith has created Re: cisco spa502G spa942 sccp firmware

5 years 1 month ago
The SPA942 does not support skinny.The SPA502 supports SPCP.  It is the same...

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