taolaayan

Member Since: Aug 14, 2013

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taolaayan commented on UCCX CUIC and Finesse Failover. in Contact Center 1 month ago

Hello Bill, Sorry about that information. This behavior only happens in version 9. http://www....

taolaayan commented on Call Tranfer from contact center to Internal number issue Call Manager in Contact Center 2 months ago

Check out this post: https://supportforums.cisco.com/discussion/10868716/csspartition-configu...

taolaayan commented on UCCX CUIC and Finesse Failover. in Contact Center 2 months ago

Hello Bill, You do not need to create a secondary IP Address in the DNS for the primary server,...

taolaayan commented on ringback silent when calling the agent (uccx 11.5) in Contact Center 2 months ago

Hello Chawki, You should check the UCCX CTI ports, if they have the correct MRGL to play the MOH...

taolaayan commented on Ask the Expert: Cisco Expressway in Unified Communications Applications 1 year ago

Hello Team, I would like to know if I need to deploy two separate clusters of expressways to use...

taolaayan commented on Ignore dollar sign in table name during db read UCCX in Contact Center 3 years ago

The version of UCCX is 9.0.2 and the version of the MS Sql Server 2008.Tola

taolaayan commented on Ignore dollar sign in table name during db read UCCX in Contact Center 3 years ago

Thanks for your reply.I already created a view (CIC_Table) and i could successfully read the...

taolaayan commented on Ignore dollar sign in table name during db read UCCX in Contact Center 3 years ago

Hi,The database is MS SQL 2008.I have tried with the backslash but i still get the 'Sql statement...

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