Tommer Catlin

Member Since: Apr 27, 2005

English
Tommer Catlin commented on How to Configure Unified Communication Manager Directory Integration in a Multi-Forest Environment in IP Telephony 10 months ago

Hi Bradley, we cant not find the SSO requirement for this.   Is there really one for multi-forest...

Tommer Catlin commented on TMS not sending meeting confirmations (TMSXE, WXeTP environment) in TelePresence 2 years ago

It sounds like a TMSXE problem or workstation to me.  Id also make sure the email account, Outlook/...

Tommer Catlin commented on TMS not sending meeting confirmations (TMSXE, WXeTP environment) in TelePresence 2 years ago

Mr. Payne - I start by hunting around between TMS and Exchange and something with permissions. ...

Tommer Catlin commented on added resource for video bridge funtionality on be6k in TelePresence 2 years ago

Have you gone through and done a Collaboration Virtual Machine layout?   http://tools.cisco.com/ucs...

Tommer Catlin commented on phone display message "Phone not registered" every 30 seconds. in Unified Communications Applications 2 years ago

If your phone is dropping registration, you are having a problem with the network.   If you are...

Tommer Catlin commented on CUP server behind NAT in Unified Communications Applications 2 years ago

It may work, but the client is going to be only functioning half way.  Take a look at the port...

Tommer Catlin commented on CUCM10 (BE6K) SIP trunk to VCS: can't see BFCP content channel in Unified Communications Applications 2 years ago

Remember on the SIP profile to configure it for this and on the Trunk to select the check mark box...

Tommer Catlin commented on Remove countrycode + in Unified Communications Applications 2 years ago

Hi there.The best way to do this is at the gateway with voice translations or at CUCM with Calling...

Tommer Catlin commented on VG224 mishap in Unified Communications Applications 2 years ago

Hi roy.  Have you worked through this document?  http://www.cisco.com/en/US/products/sw/iosswrel/...

Tommer Catlin commented on SNR calls on the remote phone but doesn't answer in Unified Communications Applications 2 years ago

Sounds like you have some sort of triggers not set right.  If the deskphone keeps ringing, CUCM...

Tommer Catlin commented on Cisco Jabber Guest Licensing in Unified Communications Applications 2 years ago

Hi Sean hope all is well.   Nothing offical with Jabber Guest, but it will be a concurrent license...

Tommer Catlin commented on Question in Unified Communications Applications 2 years ago

If you have URI dialing setup correctly, it shouldnt matter if the end point dialed the extension *...

Tommer Catlin commented on MeetingPlace 6.1 - another recording issue in Unified Communications Applications 2 years ago

Might be a little tough getting support as this product was End of Sale in 2010.  You may want to...

Tommer Catlin commented on Cisco UC Integration for Lync cannot connect to desk phone in Unified Communications Applications 2 years ago

Not sure if you did the following but:- tied the device (Cisco phone) to the user ID- Tied the Line...

Tommer Catlin commented on ISSUE with cisco ube connected to SIP PSTN in Unified Communications Applications 2 years ago

Here is the info on Ptime: ptime attributes •SIP gateway supports one ptime attribute per media...

Tommer Catlin commented on ISSUE with cisco ube connected to SIP PSTN in Unified Communications Applications 2 years ago

What version CUCM are you running?

Tommer Catlin commented on CUCM Demo License Renewal in Unified Communications Applications 2 years ago

Its called buy licensing at this point.   The demo license does not run more than 1 or two nodes. ...

Tommer Catlin commented on BE6000 CUCM 9.1 version licensing query in Unified Communications Applications 2 years ago

Once you purchase the licenses, it stays with you and does not expire.  However, if you do not keep...

Tommer Catlin commented on UC560 Max Phones Exceeded On UC 560 in Unified Communications Applications 2 years ago

You probably have a boat load of ephones built not showing on the GUI.  SSH or telnet into the...

Tommer Catlin commented on Play Voice Messages from Cobras Backup in Unified Communications Applications 2 years ago

I dont believe so.  The file may have the wav files somewhere deep in the file, but you will not...

Tommer Catlin commented on New CUCM 8.5 on C210 - Can you use a 7.1.X DR to configure ? in Unified Communications Applications 2 years ago

Were trying to go to 8.5 or 9.1?   The new "Jump Process" is now supported, but depending on what...

Tommer Catlin commented on IP Phone - Calls customer back upon end of previous call/hungup in IP Telephony 3 years ago

As a quick test then, have the agent logged out.  Have someone call this IPC user directly (not...

Tommer Catlin commented on IP Phone - Calls customer back upon end of previous call/hungup in IP Telephony 3 years ago

Are you using UCCX for this deployment?

Tommer Catlin commented on CUCM 8.5 License in Unified Communications Applications 3 years ago

The 840 is the number of DLUs you will receive.     When you use 7945, it will take up 4 DLUs per...

Tommer Catlin commented on Asterisk as Voicemail for Cisco Call manger in Unified Communications Applications 3 years ago

CUCM can accept unsolicated MWI requests from outside vendors.  For example, Exchange 2010 and...

Tommer Catlin commented on CUC 9.1.1 MWI(SIP) doesn't work in Unified Communications Applications 3 years ago

Quick test to prove it, add another extension to the voicemail box user above (alternate extenstion...

Tommer Catlin commented on IP Phone - Calls customer back upon end of previous call/hungup in IP Telephony 3 years ago

You are saying the is auto-dialing someone back without any end user interaction?

Tommer Catlin commented on Jabber for windows Cloud-hybrid-deployment in IP Telephony 3 years ago

When you pull down info for Jabber from the cloud, you can specifiy your login information at the...

Tommer Catlin commented on Is it possible to download voicemails saved on the server? in Unified Communications Applications 3 years ago

You will need to enable it the CUC Admin GUI.  Its the class of service I believe to turn this on...

Tommer Catlin commented on Unable to perform call transfer or call park for an outbound call via SIP Trunk (SKYPE) in Unified Communications Applications 3 years ago

You are probably running into some sort of Codec issue.  IE, your phone is G.711 and the trunk is G...

Tommer Catlin commented on CME, CUE, B-ACD in Unified Communications Applications 3 years ago

Some interesting info here:https://supportforums.cisco.com/thread/320775Your phones must be SIP.  ...

Tommer Catlin commented on Is it possible to download voicemails saved on the server? in Unified Communications Applications 3 years ago

should be this:  http:///inboxhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/...

Tommer Catlin commented on Cisco Attandant Console Business Edition in Unified Communications Applications 3 years ago

I have not heard of a fix for this yet, but others have had this issue.    i have not checked in...

Tommer Catlin commented on Is it possible to download voicemails saved on the server? in Unified Communications Applications 3 years ago

Ah.  So store and forward and forward to an smtp address in Unity?   If you log into Web Inbox and...

Tommer Catlin commented on jabber for Windows7 in Unified Communications Applications 3 years ago

Check to make sure the firewall settings are disabled on the Windows 7 box.

Tommer Catlin commented on Is it possible to download voicemails saved on the server? in Unified Communications Applications 3 years ago

Sounds like Exchange went down or was offline.  Unity Connection received voicemails for a...

Tommer Catlin commented on Is it possible to download voicemails saved on the server? in Unified Communications Applications 3 years ago

Remember, Unity Connection stores a copy of all voicemails locally.   If Exchange is offline, the...

Tommer Catlin commented on CUEAC server Windows domain in Unified Communications Applications 3 years ago

It can be added as a domain member, but no other roles for Windows servers.  Id recommend running...

Tommer Catlin commented on Dialing a SIP URI <number>@<ipaddress> from CTS endpoint in Unified Communications Applications 3 years ago

Depends on what version of CUCM you are using.   Can you share what you are using today for CUCM...

Tommer Catlin commented on Is it possible to download voicemails saved on the server? in Unified Communications Applications 3 years ago

You can give yourself access to the voicemai account, login through the Web INbox and start...

Tommer Catlin commented on The inbound calls to our call center is drop after putting it on hold or transfer in Unified Communications Applications 3 years ago

Typically you have a codec or media resource issue to track down.  IE, MTP, region, location,...

Tommer Catlin commented on Installation VCS Control and Expressway vmware applications on one BE6000 in Unified Communications Applications 3 years ago

VCS-S (Server) comes with BE6k with a few license to get you started.   VCS-E does not come with...

Tommer Catlin commented on UCS CUCM 6 Installation in IP Telephony 3 years ago

Technically its not supported, but you can find manually build the VMware machine with the same...

Tommer Catlin commented on CWMS - SSL certificate issue in Other Collaboration, Voice, and Video Subjects 3 years ago

I have a different error.   I did the CSR and received my cert from godaddy.   meetings.company.com...

Tommer Catlin commented on Tracing SIP phones registration on CallManager in IP Telephony 3 years ago

What phone model are you using?Are the End points registered and call each other?

Tommer Catlin commented on Tracing SIP phones registration on CallManager in IP Telephony 3 years ago

Depends on the SIP Phone if it requires authentication.  IE, Digest credentials, etc

Tommer Catlin commented on Integration of Unity 9.x with Avaya CM6 in Unified Communications Applications 3 years ago

PIMG or TIMG might be your safest bet.  Now, you could do a quick test of SIP trunk from the Avaya...

Tommer Catlin commented on Upgrading CUC v7.1.3.20000-2 To CUC v9.1 in Unified Communications Applications 3 years ago

Here is the matrix for for hardware:http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/...

Tommer Catlin commented on CUxAC seat license mix and match usage in Unified Communications Applications 3 years ago

You cant mix and match versions of CUxAC.  they are sepearate platforms, seperate servers.

Tommer Catlin commented on Unity 7.X integrated to Exchange 2007 (Remove public folders) in Unified Communications Applications 3 years ago

Hi Luke -You will not find anyone at Cisco to create a fix for this.  Unity 7.X is end of life, end...

Bio

Cisco UC and Microsoft OCS voice consultant. I take pride planning, designing and implementing Cisco UC solutions for enterprise customers. I do enjoy the Cisco Support Community on a daily basis if time permits. Simply answer or scrolling through the different communities keeps me up to date on the platforms we work with everyday.








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