thobonho

Member Since: Feb 14, 2011

English
thobonho commented on TMS 13.2 set HTTPS Admin Password through configuration template for C series Codec in TelePresence 2 years ago

Hi Kjetil, are you absolutely sure of that because it's not what I could experience. With the...

thobonho commented on TMS Scheduled Conferences don't connect with TC7.0.1 in TelePresence 2 years ago

Hi Wayne,TMS wants to set the PictureLayout parameter to a value which is not acceptable for the...

thobonho commented on SX20 upgrade to TC6.0 in TelePresence 2 years ago

Due to vulnerabilities you can get TC6.1 for free :Cisco TelePresence TC and TE Software contain...

thobonho commented on TMS 14.3.1 Config Templates and TC6.3 in TelePresence 2 years ago

Hi Patrick,It's "Conference PacketLossResilience Mode" which is causing the issue. I do not know...

thobonho commented on TMS 14.3.1 Config Templates and TC6.3 in TelePresence 2 years ago

To me, it seems like you're talking about two completely different things here: configuration vs...

thobonho commented on TMS Bug CSCue02749 in TelePresence 2 years ago

That bug applies to TMS Tools, a Windows application that comes with TMS. That's why there is no...

thobonho commented on Provisioning API to add users to service in TelePresence 2 years ago

Why would you need access to the API if it's NOT for building your own portal?  Sorry, but I don't...

thobonho commented on TMS Application Monitoring? in TelePresence 2 years ago

Hi Phil,TMS consists of 3 parts: a database, a front-end and a few services. All of these can be...

thobonho commented on TelePresence Conductor Prime monitoring issue in TelePresence 2 years ago

I can confirm that XC 2.2 is not yet supported. Look at the following link:http://docwiki.cisco.com...

thobonho commented on TelePresence Conductor Prime monitoring issue in TelePresence 2 years ago

It could be that your conductor version is not yet supported then. I would need to check in our lab...

thobonho commented on Can you upgrade in TelePresence 2 years ago

Hi John,You (and your finance manager) might find this page interesting:http://tools.cisco.com/...

thobonho commented on TelePresence Conductor Prime monitoring issue in TelePresence 2 years ago

Hi Sergey, make sure that the admin account has API access enabled.

thobonho commented on TMS 14.3.0 - Which Java Version in TelePresence 2 years ago

You probably just need to update your PATH variable as Java 64 and 32-bit are installed in...

thobonho commented on TMS 14.3.0 - Which Java Version in TelePresence 2 years ago

Read the doc:http://www.cisco.com/en/US/docs/telepresence/infrastructure/tmspe/install_guide/...

thobonho commented on TMS - Problem with recurrence scheduling page in TelePresence 2 years ago

Hi Paulo,Without the registry tweak, the calendar control will continue to fail even after the 20th...

thobonho commented on Download software MCU 4.0 ( 1.49 ) in TelePresence 2 years ago

Hi Mario,Since all Codian stuff has been removed from the Tandberg's FTP, your best chance is to...

thobonho commented on TMS error 403 : forbidden in TelePresence 2 years ago

Hi Paul,This is a known issue. Take a look here:https://tools.cisco.com/bugsearch/bug/CSCuh08527

thobonho commented on TMS - Problem with recurrence scheduling page in TelePresence 2 years ago

Hi Paulo,Here's a workaround for you and your customers in Brazil: while waiting for a fix which...

thobonho commented on Is it possible to get a current CODEC config into a TMS System template? in TelePresence 2 years ago

Yes, you can take your chance!I see your codecs are on TC5, but just to let you know, with TC6...

thobonho commented on Is it possible to get a current CODEC config into a TMS System template? in TelePresence 2 years ago

Short answer is NO, but you could have fun by writing your own app/script. Get xconf from your...

thobonho commented on Disable adding Audio calls to C40 in TelePresence 3 years ago

Have you tried to disable Multipoint mode? xConfiguration Conference [1..1] Multipoint Mode...

thobonho commented on Adding systems in TMS in TelePresence 3 years ago

You can actually double-check if XMLAPI is enabled by accessing from TMS server that link: http://...

thobonho commented on Adding systems in TMS in TelePresence 3 years ago

Peter and Danny,Assuming you're adding a C-Series codec, make sure to have XMLAPI enabled under...

thobonho commented on Cisco TMSPE key_value error error when installing in TelePresence 3 years ago

Hi Daniel, you are most likely hitting that bug:https://tools.cisco.com/bugsearch/bug/CSCug74973

thobonho commented on Scheduled VCS Config backups in TelePresence 3 years ago

Hi Malcolm,I might have a very simple solution for you: just retrieve the content of https://VCS_IP...

thobonho commented on TMS 14.2.1 Upgrade and Hotfix KB980368 in TelePresence 3 years ago

Make sure to download the one corresponding your architecture:Windows Server 2008 32-bithttp://www....

thobonho commented on TMS 14.2.1 Upgrade and Hotfix KB980368 in TelePresence 3 years ago

Hi Scott, Do you have the service pack 2 installed on you Windows 2008 server? it's a requirement...

thobonho commented on PE Install Fail in TelePresence 3 years ago

Your PATH is not pointing to java 6 although it is installed: TMSPE (DEBUG): Invoking java.exe from...

thobonho commented on TMS 14.2 - Findme Portal not working anymore in TelePresence 3 years ago

Hi Danny,You need to update the service pack on your server or at least install this hotfix: http...

thobonho commented on Maximum calllogs of xHistory in TelePresence 3 years ago

2,147,483,647 is the maximum value for a 32-bit signed integer, integer being the data type of the...

thobonho commented on TMS 14.2, TMSPE 1.1, Smart Scheduler Launch Error in TelePresence 3 years ago

Good catch, Magnus and I now understand better what server licenses mean... it's not one license...

thobonho commented on TMS 14.2, TMSPE 1.1, Smart Scheduler Launch Error in TelePresence 3 years ago

Considering the fact you must have a valid certificate for enabling https, I would be tempted to...

thobonho commented on TMS 14.2, TMSPE 1.1, Smart Scheduler Launch Error in TelePresence 3 years ago

Hi Cecile, it's probably because https is not enabled on TMS server.Smart Scheduler only works over...

thobonho commented on TMS 13.2.2 and C40 Codecs with SW 6.1.0 in TelePresence 3 years ago

Hi Matthias,Short answer is "yes"!Howerver, if you only have https enabled on the codecs and your...

thobonho commented on Link for ISDN GW 3210 software required in TelePresence 3 years ago

Hi Rishu,It looks like Codian stuff has been removed from Tandberg's FTP. Look there instead: http...

thobonho commented on PE & JAVA Issue in TelePresence 3 years ago

HiProvisioning Extension actually uses a 3rd-party application that wraps the java application made...

thobonho commented on TMS User Portal in TelePresence 3 years ago

Hi Darren,I would check the log-api.txt log file in "C:\Program Files (x86)\TANDBERG\TMS\data\Logs\...

thobonho commented on Where to find the field Settings/General/Description in tmsng sql DB TMS 13.1.2 in TelePresence 3 years ago

Hi Philippe,The value of the "description" field is stored in dbo.field_SystemField.Look for...

thobonho commented on Behavior Change in Phonebook Search || TMS 14 and 13 in TelePresence 3 years ago

Hi Rameez,This is a known bug: CSCue66084. Search is performed among the X first phone book entries...

thobonho commented on Is it possible to Script a password change in TMS for the VCS Provisioning Extensions account? in TelePresence 3 years ago

OK, discussion is going away from original topic, but you can actually change the admin password on...

thobonho commented on Is it possible to Script a password change in TMS for the VCS Provisioning Extensions account? in TelePresence 3 years ago

Hi swinster70,Yes, everything is possible... It only depends on your developer skills!I did some...

thobonho commented on Installation problem of TE6.0.2 in TelePresence 3 years ago

Hi Shunsuke, not sure where you got this version but latest software release for EX60 is TC6.0.1 :...

thobonho commented on Cisco TMS Outlook form change name in Unified Communications Applications 3 years ago

Hi Peter,Your question has already been answered in another thread. Please, have a look there:https...

thobonho commented on Downgrade from TC6.01 to TC5.1.5 in TelePresence 3 years ago

Hi Wee,It could be that your TC5.1.5 pkg file is corrupted  since you're experiencing this issue on...

thobonho commented on Problems with TMS PE - HTTP Error 503 in TelePresence 3 years ago

I had the same issue when TMSPE was already installed and I tried to make it point to another tmspe...

thobonho commented on TCS Trancoding bitrates in TelePresence 3 years ago

Hi Dan, I think the answer to your question is in the recording content itself and if there is no...

thobonho commented on View EX90 Touch Panel screen via IP? in TelePresence 3 years ago

Just use the web interface!It looks different than the interface on touch panel, but you will be...

thobonho commented on SX20 Serial Communication Stops Working in TelePresence 3 years ago

This seems to be a software bug. Please take a look at this thread on developer forum:http://...

thobonho commented on TMSPE service fail to start in TelePresence 3 years ago

Could you check your environment variables and that java is in your path? Open a command box, and...

thobonho commented on TMSPE service fail to start in TelePresence 3 years ago

You probably have to re-install Java 6 32-bit

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