wilsonsant

Member Since: Aug 31, 2006

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    Prêmio"Escolha dos membros": novembro de 2014

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wilsonsant commented on CUCM 10.X - Problem with integration between IP Phone 9971 and Jabber with SX20 in IP Telephony 3 days ago

Hi Mohammed, Thanks a lot for Your contact. The Customer have 04 SX20. 03 SX20 are in the same...

wilsonsant commented on CUCM 10.X - Problem with integration between IP Phone 9971 and Jabber with SX20 in IP Telephony 4 days ago

Hi Dennis,Thanks a lot for Your contact. In the first time complain that there are not video for...

wilsonsant commented on Cisco IP Communicator compatibility with Virtual Box - Audio Issues in IP Telephony 1 week ago

Hi Jaime, Thanks a lot for Your contact. Strange, because I had the one virtual machine with...

wilsonsant commented on CUCM 7.1.X - Doubt about implementation Time Of Day Routing in IP Telephony 3 weeks ago

Hi Jaime, Thanks a lot for Your information. Wilson

wilsonsant commented on Anyconnect 3.1.95170 not connect in virtual machine in VPN 3 weeks ago

Hi Luke, Sorry, but, I didn´t understood that You told. In the VM I am able to access the internet...

wilsonsant commented on Anyconnect 3.1.95170 not connect in virtual machine in VPN 3 weeks ago

Hi Luke, Thanks a lot for your contact. As I told the same version is installed in VM and Physical...

wilsonsant commented on CUCME 9.1 - The IP Phones don´t are showing number received in IP Telephony 4 weeks ago

Hi Leo, Sorry by delay in answer. I didn´t understood what relationship between the ip phone not...

wilsonsant commented on CUCME 9.1 - The IP Phones don´t are showing number received in IP Telephony 1 month ago

Hi Leo, Thanks a lot for Your contact. I am attaching the file that You requested for me. Thanks...

wilsonsant commented on UCCX 10.x - License Error Message in Contact Center 2 months ago

Hi Jonathan, I am sorry by long delay. Answering Your question, yes the Publisher was restarted,...

wilsonsant commented on Jabber 11.7 don´t appear advanced configurations in Jabber Clients 3 months ago

Hi Kostas, Thanks a lot for Your contact. Same to do login with fake name the advanced...

wilsonsant commented on UCCX 10.x - License Error Message in Contact Center 3 months ago

Hi Jonathan, Thanks a lot for Your contact and I am sorry by late in answer. Question 1: Yes, the...

wilsonsant commented on Jabber 11.7 don´t appear advanced configurations in Jabber Clients 3 months ago

Hi Jaime, Same the Customer to define again it not appear the option "advanced configuration"....

wilsonsant commented on Jabber 11.7 don´t appear advanced configurations in Jabber Clients 3 months ago

Hi Jaime, I am sorry, but, I didn´t understood Your explanation. Thanks, Wilson

wilsonsant commented on Jabber 11.7 don´t appear advanced configurations in Jabber Clients 3 months ago

Hi Jaime, Thanks a lot for Your contact. The Customer did the procedure and didn´t worked. I am...

wilsonsant commented on UCCX 10.x - Agent unable to do login in Contact Center 3 months ago

Hi Chris, Thanks a lot for Your contact. The Customer had urgency and I opened the TAC. There are...

wilsonsant commented on Cisco Prime Collaboration - Certificate Error in Prime Collaboration Management 4 months ago

Hi Manish, I am sorry by delay in answer. The TAC not confirm this bug. The Customer will to do...

wilsonsant commented on CUCM 10.5 - PLM - Certificate Error in IP Telephony 4 months ago

Hi Chris, Thanks a lot for Your contact. After to do post, I change the date in Gateway (the...

wilsonsant commented on 2811 - %Error opening flash: (Device in exclusive use) in IP Telephony 4 months ago

Hi Tapiwav83, Sorry, I don´t have more ideas. Do You have the contract with Cisco to can open a...

wilsonsant commented on 2811 - %Error opening flash: (Device in exclusive use) in IP Telephony 4 months ago

Hi tapiwav83, This issue was a test that I was trying to do in my laboratory, but, didn´t worked....

wilsonsant commented on Cisco Prime Collaboration - Certificate Error in Prime Collaboration Management 4 months ago

Hi Manish, Thanks a lot for Your contact. The Customer had urgency and I opened a TAC. I will to...

wilsonsant commented on Local directory in CME isn't showing on phones in IP Telephony 4 months ago

Hi Manish, The information about bug was passed by Cisco PDI, because, the Customer don´t have...

wilsonsant commented on Local directory in CME isn't showing on phones in IP Telephony 4 months ago

Hi Manish, The 69xx Family is end-of-sale and end-of-life. The last date to do fix for software...

wilsonsant commented on Local directory in CME isn't showing on phones in IP Telephony 4 months ago

Hi Manish, After to do many try, I opened in the case in PDI and received the answer of Engenier...

wilsonsant commented on Local directory in CME isn't showing on phones in IP Telephony 5 months ago

Hi Manish, The Customer did the test and appear "Service Unavailable". I have the same setup in my...

wilsonsant commented on Local directory in CME isn't showing on phones in IP Telephony 5 months ago

Hi Manish I configured to modes: First: Router(config-telephony)# directory entry 1 5550111 name...

wilsonsant commented on Local directory in CME isn't showing on phones in IP Telephony 5 months ago

Hi Manish, Thanks a lot for Your contact and the link. I read the documentation, but, not is clear...

wilsonsant commented on c3925 - Message "Stale Entries are present" in IP Telephony 8 months ago

Hi Manish, Thanks a lot for Your contact. I already apply the command "clear call voice...

wilsonsant commented on UCCX 10.6 - Error Message: "The request to log into the Cisco Unified CCX application server timed out. Please verify your system is online and try again" in Contact Center 8 months ago

Hi Deepak, Thanks a lot for Your explanation. In the logs that I attached where is possible...

wilsonsant commented on UCCX 10.6 - Doubt about what parameters in RTMT need be setting to verify the specific problem in Contact Center 9 months ago

Hi Deepak, Thanks a lot for Your help. Regards, Wilson

wilsonsant commented on CUCM 10.5 - Doubt about to use Billing Server remote using Satellite Link in IP Telephony 9 months ago

Hi Jaime, Thanks a lot for Your contact. About the documentation, no problem, but, I continues...

wilsonsant commented on Tools for backup Cisco MediaSense in Other Collaboration, Voice, and Video Subjects 9 months ago

Hi Floriano, Thanks a lot for Your contact and the documentation that You shared. Regards, Wilson

wilsonsant commented on Tools for backup Cisco MediaSense in Other Collaboration, Voice, and Video Subjects 9 months ago

Hi Floriano, I have the problem. Do You found the solution? Thanks, Wilson

wilsonsant commented on IP Phone Security and CTL (Certificate Trust List) in IP Telephony 9 months ago

Hi Patrick, My question was about cluster in mixed mode. Thanks a lot by explanation and by link...

wilsonsant commented on Segurança nos Telefones em CUCM and CTL (Certificate Trust List) in VoIP 9 months ago

Bom Dia a Todos, Gostaria de saber se este procedimento se aplica a versão 10.x Obrigado, Att,...

wilsonsant commented on IP Phone Security and CTL (Certificate Trust List) in IP Telephony 9 months ago

Hi Jason and Guys, I would like know if this procedure is apply for CUCM 10.x. If not be, what is...

wilsonsant commented on Are there any Cisco Jabber compatible with Windows XP Pro SP3 32-bits? in Jabber Clients 10 months ago

Hi Jaime, Thanks a lot for Your contact. I didn´t found specific documentation about this issues....

wilsonsant commented on SX20 - Failed to send in TelePresence 10 months ago

Hi Patrick Sparkman and Patrick McCharthy, Thanks a lot for Your contact. The Customer told me that...

wilsonsant commented on SX20 - Failed to send in TelePresence 10 months ago

Hi Prkurup, Thanks a lot for Your contact. I verified with my Customer and the configuration that...

wilsonsant commented on Who identify if the Cisco Prime License Manager is in demo mode in IP Telephony 10 months ago

Hi Jaime, Thanks for Your contact. I identify the button "Update Usage Details", but, when I press...

wilsonsant commented on Who identify if the Cisco Prime License Manager is in demo mode in IP Telephony 10 months ago

Hi dchavezs, Thanks a lot for Your return. As I told, my CUCM about laboraty is operating with...

wilsonsant commented on CUCM 10.x - Problem about Register 3905 with SRST in IP Telephony 10 months ago

Hi Bodbol, We found the problem about network configuration, to be more specific in Switch....

wilsonsant commented on CUCM 10.x - Problem about Register 3905 with SRST in IP Telephony 10 months ago

Hi Bodbol, In this site there are another models about IP Phone, but, the IP 3905 is the most that...

wilsonsant commented on CUCM 10.x - Problem about Register 3905 with SRST in IP Telephony 10 months ago

Hi Bodbol, Thanks a lot for your answer. The DHCP scope is correct with option 150 configured. Now...

wilsonsant commented on UCCX 10.x - Supervisor don´t see how many user have the queue in Contact Center 10 months ago

Hi Jonathan, Thanks a lot for your contact. I am sorry, but, I don´t understood your explanation...

wilsonsant commented on UCCX 10.x - Supervisor don´t see how many user have the queue in Contact Center 10 months ago

Hi Deepak, Thanks a lot for your contact. When I use the Tools > Real time Reporting is...

wilsonsant commented on c2851 - Error message: %C5510-4-NO_RING_DESCRIPTORS: No more ring descriptors available on slot 0 dsp 4. in IP Telephony 10 months ago

Hi Terry, The gateway don´t have memory (RAM and Flash) suficiente to do upgrade to version 15.x....

wilsonsant commented on c2851 - Error message: %C5510-4-NO_RING_DESCRIPTORS: No more ring descriptors available on slot 0 dsp 4. in IP Telephony 10 months ago

Hi Terry, Thanks a lot for your answer. The DSP firmware version is 24.3.2 and IOS 12.4(24)T2. To...

wilsonsant commented on Telepresence - Who verify license about of Telepresence in VCS in TelePresence 10 months ago

Hi Patrick, Thanks a lot. Regards, Wilson

wilsonsant commented on Telepresence - Who verify license about of Telepresence in VCS in TelePresence 10 months ago

Hi Patrick, Thanks a lot for your contact. I told I not have skill about Telepresence and will try...

wilsonsant commented on CUCM 10.5 - Extension Mobility ISSUES in IP Telephony 11 months ago

Hi Jaime, Jitender and Suresh, I removed the Extension Mobility in Phone Services and created...

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