yixiu0317

Member Since: Jan 04, 2012

English
yixiu0317's Activity on Cisco Support Community
Currently displaying 50 results

yixiu0317 has created custom reason code

8 months 3 weeks ago
We have created several custom reason codes, they are working fine.The problem...

yixiu0317 has created UCCX agent audio notification

10 months 12 hours ago
we are using UCCX 8.5 and all agents have auto answer enabled. agents wear...

yixiu0317 has created UCCX strange behaviour

11 months 3 weeks ago
We have an IVR with UCCX 8.5, it was working fine until recently.Some third...

yixiu0317 has created Call was cut during coversation

1 year 9 months ago
Hi      ThereWe are using UCCX 8.5 integrated with...

yixiu0317 has created Call was cut during coversation

1 year 9 months ago
Hi      ThereWe are using UCCX 8.5 integrated with...

yixiu0317 has commented on CUCM 7 software upgrade

1 year 10 months ago
Hi        Manish,Thank you for your prompt...

yixiu0317 has commented on CUCM 7 software upgrade

1 year 10 months ago
Hi        Manish,Thank you for your prompt...

yixiu0317 has created CUCM 7 software upgrade

1 year 10 months ago
Hi      ThereWe are going to upgrade our CUCM7.1.3 to...

yixiu0317 has created UCCX 8.5 agent chat

1 year 11 months ago
Hi       There,Is there a setting in UCCX 8.5...

yixiu0317 has commented on Find phone in CUCM log file

1 year 11 months ago
Hi       There,here is the message I received....

yixiu0317 has commented on Find phone in CUCM log file

1 year 11 months ago
Hi       There,here is the message I received....

yixiu0317 has created Find phone in CUCM log file

1 year 11 months ago
Hi     There,We are using CUCM7.1, recently I keeps getting...

yixiu0317 has created UCCX 8.5 chat log

2 years 4 days ago
Hi         There,For uccx7,  I...

yixiu0317 has commented on Call release code

2 years 2 months ago
You are the legend.

yixiu0317 has commented on Call release code

2 years 2 months ago
Hi           Mate,Thank you for your reply.It is quite useful for...

yixiu0317 has created Call release code

2 years 2 months ago
Hi           There,Is there a particular code in Call Manager or UCCX which...

yixiu0317 has commented on VG202XM configuration

2 years 5 months ago
Hi             Chris,Before when I configure the VG202, I just need to...

yixiu0317 has commented on VG202XM configuration

2 years 5 months ago
Hi             Chris,I am trying to use SCCP and CUCM version is 7.13.even...

yixiu0317 has created VG202XM configuration

2 years 5 months ago
Hi     there,I got a VG202XM fax gateway to be configured, for some reason the...

yixiu0317 has commented on IP phone registration

2 years 8 months ago
Hi          Chris,Both CUCMs are version 7.on the phone screen it shows...

yixiu0317 has created IP phone registration

2 years 8 months ago
Hi  there, I got a little bit confuse regarding the phone registration to the...

yixiu0317 has created Inbound Non-ACD call in historical report

2 years 11 months ago
Hi          There,We are using UCCX 7 and CUCM 7, when we run some historical...

yixiu0317 has commented on UCCX cti port sync

3 years 3 weeks ago
Hi       Anthony,Thank you for your advice.I will try to get the logs and see...

yixiu0317 has commented on UCCX cti port sync

3 years 4 weeks ago
Hi         Anthony,Please see the screenshot for both CUCM and UCCX.

yixiu0317 has commented on UCCX cti port sync

3 years 4 weeks ago
Hi       Anand,That is what I thought, but it did not happen, the CSS field...

yixiu0317 has created UCCX cti port sync

3 years 4 weeks ago
We are using UCCX 7.02 and and CUCM 7.1.3,I found out that the cti port...

yixiu0317 has commented on Supervisor Work Flow Email Alert

3 years 1 month ago
Hi              Christine,Did you get the problem solved?I am experiencing the...

yixiu0317 has commented on How does Translation pattern work in CUCM

3 years 2 months ago
I found the way to achieve that. for example we have 20 numbers need to...

yixiu0317 has commented on How does Translation pattern work in CUCM

3 years 2 months ago
Thanks Donny,Yes, I think that is the reason cause the issue.By any chance you...

yixiu0317 has created How does Translation pattern work in CUCM

3 years 2 months ago
Hi        There,I got an issue with CUCM translation pattern.For example, I got...

yixiu0317 has created FoIP questions

3 years 2 months ago
We have a VG204 registered to the CUCM7 and have a h323 voice gateway register...

yixiu0317 has commented on RSPAN, SPAN on same switch

3 years 3 months ago
Did the destination port configured as access port?

yixiu0317 has commented on Unity 5 call handler issue

3 years 3 months ago
Within call handler A, In the "Caller Input" I select key 1 and choose to send...

yixiu0317 has commented on Unity 5 call handler issue

3 years 3 months ago
Hi        Aaron,I followed your instruction, but the when the call hit the...

yixiu0317 has created Unity 5 call handler issue

3 years 3 months ago
Hi  There,I got a requirement to transfer a call from 1 internal number to...

yixiu0317 has created QM Network record: Record file stuck in staging folder.

3 years 3 months ago
Hi,I'm  using QM 9 network recording. When I want to play file didn't upload...

yixiu0317 has commented on QM Network record: Record file stuck in staging folder.

3 years 3 months ago
Hi         KrongkwanDid you find a solution for the problem? I am experiencing...

yixiu0317 has created precorded message on individual numbers

3 years 4 months ago
Hi        There,We are using CUCM7 and for the legal requirement for 10 numbers...

yixiu0317 has commented on H323 gateway registration

3 years 4 months ago
Thanks for everyone's help.I found out that it is because the 3945 router and...

yixiu0317 has commented on H323 gateway registration

3 years 4 months ago
Hi       Chris,Here is the output for "debug voice dialpeer" and the...

yixiu0317 has commented on H323 gateway registration

3 years 4 months ago
Hi  There,Yes, I reset the gateway in CUCM couple of times but no luck.Also I...

yixiu0317 has created H323 gateway registration

3 years 4 months ago
Hi     There,We have a 3945 gateway configured as h323 gateway, and have 2 call...

yixiu0317 has created Unable to update firmware

3 years 5 months ago
Hi  There,We have a small branch that have several IP phones, we installed the...

yixiu0317 has created Common Device Configuration in CUCM 7

3 years 5 months ago
Hi        There,The common device configuration field at the phone level...

yixiu0317 has commented on Voicemail slow response

3 years 5 months ago
Hi      Chris,Thanks for your prompt reply, I figured out that we have 2...

yixiu0317 has created Voicemail slow response

3 years 5 months ago
Hi           There,We are using CUCM7 and Unity 5, recently we deployed 100...

yixiu0317 has commented on UCCX stops recording

3 years 8 months ago
Hi                     AnandThank you for your prompt reply.our agents did not...

yixiu0317 has created UCCX stops recording

3 years 8 months ago
We are using UCCX 7 and the agent need to manually click "record" button to...

yixiu0317 has commented on Fax issue

3 years 9 months ago
Thank you for your reply, we just found another 2 numbers had the same problem...

yixiu0317 has created Fax issue

3 years 9 months ago
Hi            There,I had problem to send fax to a particular number via our...

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yixiu0317's Stats

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Discussion started 41
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Content Rated 8