×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Community Tech-Talk: Cisco Unified Contact Center Express (UCCX) Version 10.0: Upgrade, Migration and New Features Overview

Video

Tue, 01/07/2014 - 10:05
Jan 7th, 2014
User Badges:
  • Cisco Employee,
Video Upload: 

This video is about the latest UCCX version 10.0(1) which has new features such as CUIC, Finesse, Media Sense integration & also architectural changes which might not be noticed by the customer directly, but is aimed at improving the product stability.


We discussed about these features in brief along with changes in hardware requirement & support, upgrade scenarios and migration options.


Please refer to my Blog for more detail & you can also download the Presentation.

Loading.
0 votes
category_term: 

Actions

This Video

Related Content