Good morning,Thank you in advance for your help.We have a room where we have installed a Cisco SX20 videoconferencing system with a Cisco Touch 10. The problem we are encountering is that when we are in a meeting, an external tries to share screen an...
Any ways to check admin script to routing script mapping?I can see user variable is common for both. But unable to find any SQL queries to find user variables mapped in admin and routing scripts. please help.
We recently got several VG320 and VG310 and just deployed but I see the link these hardware are expired.End-of-Sale and End-of-Life Announcement for the Cisco Voice Gateway VG320-EM and VG310-EMAre VG320-EM and VG320 are the same hardware and already...
Could anyone please guide me on how to meet a requirement for Webex CC email management? I've successfully configured the initial settings and can accept and send emails from the Webex CC agent desktop. Now, I'm attempting to display previous emails ...
Hello,I have a new install with Codec EQ with quad cam, and quite often, the audio coming out of the speakers from the quad cam drops and is very low, even if the volume is at 100%.Does anyone have this issue?Thank you
CUCM 12.5, I have a Line Group with 3 users, top down then hunt pilot to VM. The RNA Reversion Timeout is set to 15 (per Cisco). One of my users (the first in the line group) sent me a message saying that incoming calls ring to her phone about 10 t...
IntroductionProblem DescriptionProcedureNote IntroductionThis document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem DescriptionIn order to dump install logs on a virtual UC installation, it is necessary to use a ...
Hello,I work on GE in Brazil and we have a MX800 on a room. I was able to share the screen on it, to see myself on cameras, but I couldn't share the video recorded on camera on a Teams Meeting. Can someone support me on how to do this?
Where does one set the FROM e mail address used by CUIC report scheduler to e mail reports? I thought I knew....but it isn't where I thought it was. And I cannot find it in any documentation....
We are a healthcare facility. For past several months we have had several complaints from users that calls are often full of static. We are running CUCM 12.5(1)SU8 and the phones are primarily 8811 running current firmware. We have replaced phon...
Hi,We have a customer using HCS. As part of this we set up Expressway for them during the first lockdown for them to be able to use Jabber remotely for voice only (no IM&P). They use the same domain name internally and externally e.g. abc.com Another...
Hi, I had a staff member call today. he said his phone had the Voice Mail message light, but no message. But he did have an email message from Unity with the voice message attached(We are using Unified Messaging Accounts for this user. If the user pl...
Ask Me Anything Forum - Drive to 15X Welcome to the Cisco Support Community Ask Me Anything discussion! Are you considering upgrading or migrating your UC applications to version 15.x, such as CUCM, CUC, IM&P? If you're looking to learn more about...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rtmtmac14.zip old...
Hi, we use a custom file in /opt/cisco/uccx/document/System that we can read and write from an uccx application with System.getProperty("uccx.customer.dir"). We use the in UCCX Editor the Document steps "Create FIle Document" to get a document variab...