04-13-2008 08:51 AM
Hi,
We have LMS 3.0. The configs for all devices are shown as out of sync.When i click on "Sync" it give me the error message "DCMA0077: could not create job. Check dcmaclient.log for more details.
Device discovery and data collection are OK.
Does anyone know why this message occurs?
Thanks and regards
Sonu.
04-13-2008 09:03 AM
Please post the dcmaclient.log.
04-13-2008 09:10 AM
04-13-2008 09:13 AM
Please post the output of the pdshow command.
04-13-2008 10:23 PM
04-13-2008 10:26 PM
This output is incomplete, but I can already tell you have some process failures. Please provide the complete pdshow output as well as the output of the command, netstat -a -n -o -b.
04-14-2008 12:33 AM
Hi,
In processess i found out that process CTMJrmServer was shut down. This has started and npw the job can be created successfully. But the sync fails and the logs says
>>>>
Protocol ==> Unknown / Not Applicable
Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Resource Manager Essentials -> Admin -> Config Mgmt -> Archive Mgmt ->Fetch Settings
<<<
In RME --> Administration --> Config mgmt --> Transport settings --> Application Archive mgmt has telnet as the first selected protocol.
Attaching pdshow and netstat as well.
Thanks,
Sonu
04-14-2008 09:53 AM
You appear to be running into a DFM issue. Do you have .NET 2.0 SP1 or higher installed on this server?
04-16-2008 04:34 AM
The Ciscoworks is installed on a windows 2003 server. There is no .NET 2.0 SP1 or above. There is also DHCP running on this machine.
Regards,
Sonu.
04-16-2008 08:00 AM
DHCP is not supported. You will need to disable all DHCP interfaces, and give the server at least one static IP address. After doing so, you will need to reboot.
04-16-2008 11:13 AM
Actually i meant that the Ciscoworks server also acts as a DHCP server for clients
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