05-25-2010 01:29 PM - edited 03-15-2019 10:56 PM
Hello,
I'm setting up monitoring of several CUCM servers and I'd like some advice regarding the monitoring of services. There are 5 levels of alerts in the monitoring system (Informational, Warning, Minor, Major, and Critical). The alert level controls notification. For example, Informational alerts only put a notice in the monitoring console, Minor alerts generate an e-mail between 8 - 5, M-F, and so forth and so on. Naturally, I want to monitor all of the running services on a CUCM server and generate an alert if any of them go from running to not running. However, I need to setup the alarm levels differently depending on the importance of the service. Here are the services (see below). Which of these services would indicate a critical problem if the service stopped?
Thanks,
Steven
List of services:
System SSH [STARTED]
Cluster Manager [STARTED]
Service Manager is running
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco Bulk Provisioning Service[STARTED]
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]
Cisco CTIManager[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STARTED]
Cisco CallManager Attendant Console Server[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco Serviceability Reporter[STARTED]
Cisco Syslog Agent[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco Unified Mobile Voice Access Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Cisco AXL Web Service[STOPPED] Service Not Activated
Cisco CTL Provider[STOPPED] Service Not Activated
Cisco CallManager SNMP Service[STOPPED] Service Not Activated
Cisco Certificate Authority Proxy Function[STOPPED] Service Not Activated
Cisco DHCP Monitor Service[STOPPED] Service Not Activated
Cisco DirSync[STOPPED] Service Not Activated
Cisco Messaging Interface[STOPPED] Service Not Activated
Cisco SOAP - CDRonDemand Service[STOPPED] Service Not Activated
Cisco TAPS Service[STOPPED] Service Not Activated
Cisco UXL Web Service[STOPPED] Service Not Activated
Cisco WebDialer Web Service[STOPPED] Service Not Activated
05-25-2010 06:36 PM
It would really depend on what you use and how important it is in your deployment.
I'll mark the ones I believe are most important on a generic cluster.
System SSH [STARTED]
Cluster Manager [STARTED]
Service Manager is running
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco Bulk Provisioning Service[STARTED]
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]
Cisco CTIManager[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STARTED]
Cisco CallManager Attendant Console Server[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco Serviceability Reporter[STARTED]
Cisco Syslog Agent[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco Unified Mobile Voice Access Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Cisco AXL Web Service[STOPPED] Service Not Activated
Cisco CTL Provider[STOPPED] Service Not Activated
Cisco CallManager SNMP Service[STOPPED] Service Not Activated
Cisco Certificate Authority Proxy Function[STOPPED] Service Not Activated
Cisco DHCP Monitor Service[STOPPED] Service Not Activated
Cisco DirSync[STOPPED] Service Not Activated
Cisco Messaging Interface[STOPPED] Service Not Activated
Cisco SOAP - CDRonDemand Service[STOPPED] Service Not Activated
Cisco TAPS Service[STOPPED] Service Not Activated
Cisco UXL Web Service[STOPPED] Service Not Activated
Cisco WebDialer Web Service[STOPPED] Service Not Activated
If you are LDAP integrated then also DirSync, if you need authentication and encryption then it relies on other services, if you need the CDR files thats other services, If using AC the AC service, etc. Again, depends on what you call "important" and what you use.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
05-25-2010 07:57 PM
I'd agree with Java. Those services are really the most critical or most valuable in terms of monitoring.
Hailey
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