Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello all,We have to ATA186 SCCP, each one is connected with fax machin. one of them work fine can send and receive from and to pstn, but the other cant do that and i change it many time, for urs known the two ATA have the same configuration expect i...
Hi, I have a remote site with a T1 connection back to the main site. We decided to use G729 for the phones. All of our other sites are G711. I configured 2 HW transcoder resources on 2821 routers. I tested each transcoder individually and they both...
Hello,I'm setting up monitoring of several CUCM servers and I'd like some advice regarding the monitoring of services. There are 5 levels of alerts in the monitoring system (Informational, Warning, Minor, Major, and Critical). The alert level contr...
Greetings,I realize this maybe a new feature request, but have had enough customers ask about it to merit posting.Is there anyway to disable MoH per call? I guess this used to be a feature in some PBXs where you could dial a *XX at the beginning of ...
Hi. Currently I'm configuring attendant console in a CCM6 environment. For some reason we are unable to bring up the call control. We are always receiving "Initialization of Call Control Failed. Retrying" message. We follow the configuration guide fo...
After our Unity server rebooted, I can't access the Unity (ver 7.1) login page. The web browser just responses with the "Page Cannot be Displayed" error. I am able to ssh to the server and access the CLI. Looking at the CLI most services says "Sta...
Have a user that when on speakerphone his voice is garbled like he is underwater and if he picks up the handset its ok. Swapped the 7965 phone out but new phone is doing the same thing. Happens on both internal and external calls, codec is g711 and...
Hello,Last year we migrated from a 4.1(3) CallManager to a new CUCM 7.1.3 appliance. We recently discovered a few 7942G phones still boxed with the 1 RTU license (Part# CP-7942G-CH1).Is there any way to use the RTU license on the new CUCM server? ie...
Here is my scenario.My customer is asking for the following, and not sure if this will work.They have a unity setup, and want to create a call handler. The call handler will answer the call, and prompt them. As an example, for XYZ service, press 1....
One of our users needs to make sure that the IP address of his Cisco 7965 phone never changes. Is it possible to configure a phone with a static IP address? If so, how? Thanks!
I am having trouble getting the certificates to work in CUPS with exchange. I just tried to collect some logs and found on the trace configuration thatCisco Certificate Authority Proxy Function shows as inactive and shows and n/a on the troubleshooti...
I have done some basic searching and could not easily find where to get decal stickers stating that a user must dial 9+911 for emergency services. Is there a company that has premade or does customr decals. Recommendations..?Thanks in advanceShane
if i am using VWIC2-2MFT-T1/E1 cards still we need WIC-2t card for serial connectivity or else VWIC2-2MFT-T1/E1 support both data & Voice in CISCO2851-CCME/K9.
Hi peopleMy doubt is silly but I need do.A conceptual questionOn CUCM 7.x1st afirmation.Phone A = 1600 in PRT_SITEAPhone B = 1601 in PRT_SITEABoth without CSS, Phone A calls Phone B because are on same partition. Correct?!2st questionPhone A = 1600 i...
I have a UC520 using Cisco VPN Client and PPTP. The Cisco IP Communicator phone works great when using the Cisco VPN Client connection the phone will register, but when using PPTP connection the phone will not register. I have posted my configuration...
