04-16-2012 08:23 PM - edited 03-14-2019 09:42 AM
We have a HA UCCX cluster and I need restart the primary and backup. Does anyone know where to go in the UCCX web interface to restart each of these or does it have to be done through the cli?
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04-16-2012 08:33 PM
Hi,
For restarting the engine or any specific subsystem through web interface, please navigate to Cisco Unified CCX Serviceability->Tools ->Network services->Cisco Unified CCX Engine->Susystem Manager
For restarting the enitre UCCX server, Login into your UCCX cli, type the command utils system restart
First restart the Publisher (node1) and after it comes up restart the Subscriber (second node).
Hope it helps.
Anand
Pls rate helpful posts !!
04-16-2012 08:33 PM
Hi,
For restarting the engine or any specific subsystem through web interface, please navigate to Cisco Unified CCX Serviceability->Tools ->Network services->Cisco Unified CCX Engine->Susystem Manager
For restarting the enitre UCCX server, Login into your UCCX cli, type the command utils system restart
First restart the Publisher (node1) and after it comes up restart the Subscriber (second node).
Hope it helps.
Anand
Pls rate helpful posts !!
04-16-2012 09:32 PM
Anand - The cli worked perfectly. I was also able to find where to do it through the web interface under os and version. It allows a restart there as well. Thanks for the helpful information!!!
04-16-2012 09:36 PM
Hi,
Glad to know that
Thanks,
Anand
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