Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I’m migrating CUCM version 6.1.2(1119-1) to a UCS vmware platform CUCM 8.6. I want to do a backup of the current call manager version 6.1.2(1119-1) and then do a restore on another MCS box running 6.1.2(1112-2) and then upgrade that to CUCM 8.6. My q...
i have integerated CUCM with AD2008.the AD users are showing up in the end user details of CUCM.the user authentication is also done via the AD.when the user press the directory button on the phone and goes to corporate directory, it displays all the...
Dear forum.I have a client who has outgrown their Unity Express NM module and they are looking to replace it with something more scalable. They are very seriously considering Microsoft Unified Messaging as it is very compelling from a cost and user f...
Hi All,I'll try to add a DN associated with CTI port in a line group, but it seems to be not possible.Is someone know if it works or know an alternative solution? I'm on CUCM 7.5.Thanks
What would be the most suitable VoIP solution (CME) for a SMB 5 users: 2811+PoE SW vs. 1861 vs. 520? There are obviously multiple differences and considerations ultimately everything will reduce to cost.Any design thoughts would be appreciated, thank...
Hi to everyone!I was told that some telco providers can provide call cost at the end of the call. Is that information included in cdr or cmr files created by CUCM??I made a search on the cdr fields but didn't see anything obvious.. I use CUCM 8.5Than...
Hi Cisco Support Community,I'm Louis an IT Voice Analyst. Kindly see details of my issue below:I'm having a problem with one of our center, wherein if an outside caller want to be transfered from a phone to another internal phone the caller cannot he...
We received a RTMT message saying the Number of Registered Phones Dropped by 10%. How do I find which phones dropped?
HI,I have two offices (connedted with each other) both offices are connected to CUCM via h323 gateway. One site is having E1 line and other is having limited FXO ports. I want to use Cisco ATA 187 on the site where i have FXO ports. But at the same i...
Hello everyone,I have configured uc560 at a customers site where Multilevel AA is present with Submenus in different languages where if any extension is not dialled in the submenu the call gets transferred to Helpdesk. Here Helpdesk extension is 5050...
files exported from CallManager (like configuration or extention list) are in .tar format and there is no option to download the file in local computer. Any clue???
Hi Friends,What IOS i have to install in the 1721-v to configure SIP PHONES?I try set the follow command, but dont exists:voice register globalTks
I have a customer that just wants the system default standard greeting to use extensions for everyonei.e. "Hello, you have reached extension 1234, please leave a message".I have changed the system default to use the extension as opposed to the text t...
I want to know how many maximum numbers of conferences I can make using the above phone? I have call manager express (UC560 Phone system). I am trying to add 3 outside numbers to do the conference but it is not allowing me. I can only add two outside...
I'm testing SRST on a voice gateway. Calls coming into the gateway go to phones just fine. But when a user goes off-hook to make an outoging call they hear an immediate busy signal. This happens without them pressing any digits. Sound like someth...
