Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Has anyone good any good pointers on PCI Compliance with VoIP systems ? (e.g. CallManager)Some things I'm seeing on the 'net say that any phone call involving credit card information should only go over analogue exchange lines.My naive understanding,...
Hi,Would like to know who can help on this.Recently my customer want to migrate their CUCM 4.1.3 to CUCM 8.5. If they purchase CUCM 8.5, have any tool allow me to migrate their existing database to new CUCM? I had check Cisco web and current upgrade ...
A customer has CUCMBE 7.1 which is a single server solution. Since the redundancy of call control becomes critical, they are planning to upgrade CUCMBE 7.1 to CUCM BE 6000 (ver 8.6) or full version of CUCM 8.6, both with two redundant CUCM servers, o...
Dear All,how i can change hunt pilot display name on CUCM 7 ?Regards,Moath
Hi,any one can help configure a specific pstn line to a specific extensioncall manager 6 with voice gatewaysvoice gateways as 12 pstn lines,but i need a specific line to be direct to a specific extension so the user can exclusivily use it for him onl...
Hi All. We have a CUCM 8.0 cluster integrated with IPFX Vision Manager for IVR and contact centre services. My employer wishes to deploy encryption for all voice signalling and bearer traffic. IPFX does not support any form of security in this partic...
Dear All,We are having CUCM version 7.1.5 in our cluster. One of our Subscriber in our branch office is having around 3000 phones registered in it. The issue we are facing right now is that the IP phones and Gateways registered in the Sub are showing...
Hello,I was wondering if anybody has encountered the following problem:we have a CallManager 7.0 Cluster with a recording solution (CallRec from Zoom)let's say we have Phone A calling Phone BPhone B has a call recording profile configured; the SIP tr...
Hi, I have setup proxy phones in my environment, it was workign fine.However, with the change of ISP, we need to change all the public IPs for our equipment. Can anyone please advise me, if I am to change the IP to the new public IP in the ASA :- ASA...
We have Contact Center Express Primary (8.0.2.11004-12), we do not have Active Directory integration.We have a phone that the line description was change to a different user, a new end user was created in CUCM for this phone using the same extension ...
Hello,new voice implementation where I setup a VG224 to handle the sites 12 fax machines. Inbound is working fine but not can fax out bound, keep getting line error issues. I am able to make calls out from each fax line using analog phone. The ou...
I was wondering if anybody had managed to get the Plantronics Audio 1100M USB handset working properly with IP Communicator? I appreciate that the handset says optimized for MS Office Communicator and on the most part the handset works with IPC, BUT ...
I am using call manager 7.x and integrting with a thrid party legacy PBX, that PBX system is forwarding digits but not caller name, can I load persoanl address book on all phone sets so when user get call from PBX system, it will translate phone numb...
Puedo cambiar el "system message" del telephony-service automaticamente por dia?
I have CCM 4.1 and connected a SIP trunk from an Asterisk server. Inbound and outbound calls work great... until some one wants to transfer or conference. If a CCM client tries to transfer the call that came in over the SIP trunk, the CCM Client l...
