Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I have some problem about Cisco SAF CCD External Client configuration.I configured on CUCM:hq-saf-profile (username: SAFUSER, password: SAFPASSWORD)hq-saf-frwdr (security: hq-saf-profile, client id: HQSAF, ipaddress: 172.18.5.89, set my cucm to se...
Hello,Recently i faced a problem:There're IP phones and faxes in organization. I installed TCL script which pass fax to e-mail. It works fine. But auto-secretary script(for usual calls) doesnt work. Is there any possibility to combine those scripts? ...
Hi,I need to complete a report listing the top 10 phones that didn't answer calls or missed calls last month.Can someone point my in the right direction on how to pull this info from UCM 7Many thanksRod
Hi,I'm having an issue with a huntpilot. This is the setup:CUCM 7.1(3)Unity ConnectionHuntpilot has DN 5569;External callers call a number +322511xxxx, which is then translated to 8999; this is a callhandler on the UC. This callhandler does time-of-d...
Is there a way to easily program a user's phone so that an "away" status will show up in the Receptionist's software? We would like to have anyone leaving the office to set their phone on DND or similar status. Upon doing so, the Receptionist would i...
hi all,please help me on recording profile we have one recording profile which is pointing to cybertechwhen i have enabled on profile of user ( active recording ), so calls will be recorded on cybertech ( calling number , called number , timing ) or ...
Hi Guys,Is there any way to increase the VM recording time upto 2 minutes.Currently, the CME is not taking message more than 60 sec.Regards,Rachna
I understand that QoS queueing doesn't kick in until an interface gets congested. However, once congestion is occurring, does the total size of the priority queue get held for priority traffic even though no priority traffic, or very little, is trave...
Hello friends,I know the CP-7937-MIC-KIT includes 2 mics.Have a very large room. Is it possible to install two kits (4 mics) on a single CP-7937?Thanks,Steve
I'm having some difficulties getting outbound SIP calls to work properly. When I dial the number, it rings once and then goes to fast-busy. The phone on the other end recieves the one ring.Here is the call flow:CUCM---->H.323---->CUBE---->ProviderI f...
Hi We have deployed EMCC, one cluster is in Americas (Canada) and the other in Europe (Netherlands), we have encountered a problem with the locale and firmware.Both clusters set the User Locale to EN, but network locale is Canada (EN) and Netherlands...
I've got two seperate locations with H.323 gateways that trunk back to Callmanager 8.5 in a third seperate location, connected via MPLS. Recently the client had the carrier turn on caller-id on the two PRIs. At one location, caller-id displays fine...
If I dial a branch office by an extension from my Cisco phone that has 4 PSTN trunk lines instead of a PRI am I still using up a trunk or am I on the LAN and not hogging a phone line ?
I have receptionists that have their boss's extension on their phones. When someone calls that extension they want to have the option of transferring that call to the voice mail associated with that extension.Unfortunately, the system prompts for a ...
Hi all. I am about to implement VOIP on my LAN with 10 Cisco WS-C2960S-24PD-L running 12.2(53r)SE.Per Cisco, I have configured the following commands on my access ports where my VOIP phones plug into the network to isolate voice and data traffic ont...
