Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello All, I am facing some issues during SRST, the active calls are successfully getting preserved however even after disconnecting the calls the voice channels are active ..... Can anyone advise what configs do I need to make it work ??Many thanksA...
Hi Folks,Does anyone have a working SEPxxxxxxxxxxxx.cnf.xml file for a 9971 that they could share the content of (suitably anonymised of course).Many thanksSean
my customer accesses the callmanager 4.1 gui ok, they put in their username and password ok and proceed to make changes , when they update they get the error message."Unable to make changes to unity system "Either the current session has expired or a...
We need to restart our CM boxes, but can't afford an outage.We did this in a limited non-production environment a long time ago, but I can't recall the outcome.I think the phones just re-registered (and quickly) to the other server.Does anyone know t...
I tried to search around, but couldnt get the guide for CME 7916 configuration guide.Anyone can help?Thanks
I have a publisher and subscriber in my set up. All phones should register on the publisher, and they do ( not many, maybe 200 ) but all ( the numbers on ) my ATAs register to the subscriber.This would be fine, but I am going to move my subscriber to...
I have a new 2951 router running CME and a CUE module installed in the router. I have the router configured to get to the CUE and have web access into the CUE module. I am trying to get the CUE to talk to the CME.When I log into the CUE and go unde...
I have a PRI terminated on Cisco 3845 router; I am able to dialout on all the service provider numbers except the one service provider. My service provider gave me reason that the service provider to which number I am not able to dial is checking the...
Hello,We have a CUCM V7 with more than 100 distant sites (GW 28xx) and we need one distinct on hold message per site. But the number of unique audio source per cluster cannot exceed 51.Is there a way to extend the number of unique audio sources permi...
Can anyone point me to some Cisco documentation on the process / procedure for changing out RAM on a HP Proliant DL380 G5 Series server used as CUCM Publisher in a Call Center environment?Points of interest are, correct process to shut-down, ram swap...
Can anyone please help me to understand the exact difference between 'Reset' and 'Apply config' button on the CUCM 7.1.5 and which should be the correct button which applies to phone, gateway and gatekeepers.
Dear allwe have setup a high availability CUPS .We are wondering if the primary server goes down , and the users trying to login via CUPC then what happen ?If they use the ip for publisher then if the publisher is down what they have to type for log...
How do i clean up the CUCM auto registered phone numbers ?during deployment, we turn on auto registration for the ip phones.The phones will get auto extension number, 10XX. Now I have 100 phones in my CUCM, but only 55 is active phone extension numbe...
I have a LAX-DP (Los Angeles) with a Date Time Group for Pacific and NTP references, and a HOU-DP (Houston) with a Date Time Group for Central and NTP references. When I change the phone’s Device Pool from HOU-DP to LAX-DP the phone display in top le...
Hi,I have a problem with DTMF with SCCP on Phones 7960 and a trunk SIP toward Service provider1) SCCP Phone 7960 --> CUCM 5.1 --> SIP Trunk --> Service Provider --> IVR2) SIP Phone 7960 (fmw PC030301) --> CUCM 5.1 --> SIP Trunk --> Service Provider -...
