Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Heres my setup:1. CallManager - System version: 7.1.3.31900-12. IPCC - Cisco Application Administration - 7.0(1)SR01_Build2103. We have 1 operator that answeres our main line. (using the attendant console)4. We have 9, 800 numbers pointing to the ma...
We have CCME with ios version 12.2.(14)T. I need to log when calls are made adn the duration of each call over a several day period.I dont currently avhe a syslog server setup.is there anyway to do that on the router?
HiI'm trying to get a 9951 handset working with CUCILync but I'm getting "CAST Connection timed out" on the CUCILync client.The phone works ordinarily and the client works with a 7961/7965 handset.Am I missing something here?
Hi,I am trying to take backup of UCCX 7.X server on a PC in the network. I can ping that PC from UCCX server. I have shared a floder in that PC with read/write permission.When i am trying to update backup storage location from UCCX 7.X server itself....
UCM version 7.1.3.10000-112811 configured as an H.323 gateway running 12.4(13r)T.I have one user that is having difficulty dialing numbers. This happens at random and he is the only one that has reported the issue. The symptoms are he dials a long ...
CCM 5.1.2 backup is failing. Scheduled backups to another network directory have no error message or history, it is blank as if it doesn't run. Manual backups receive the following error message "Unable to create backup storage directory: /common/d...
Hey everyone,I've just ran into a sudden problem. RTMT (signed in with Publisher IP) is reporting that Subscriber is down. But I can access both servers just fine! All devices seem to be working properly as no one has reported any issues. Pinging wor...
Good day, all -I'm hoping for an easy resolution...We've just bought a CP-7962G phone, but CCM 4.1 does not recognize it. I understand I need to install the firmware for this phone in the TFTP directory, but I've been unable to unearth a task-specifi...
Hi Guys,My Customer have a solution with 02 CallManager version 5.1.3. The scenario is 02 Gateway with 08 E1´s each, working the MGCP Protocol and ISDN QSIG. He Would You Like know if is possible block collect call. I remember that the 04 years ago I...
Can this system be installed easily or does it take intensive programing?Cisco Supervisor Desktop you can monitor live calls of the contact center agents. That is available with Contact Center Express (UCCX) or Enterprise (UCCE)
Hi!I have managed to get users to dial in via PTSN to retrieve their voice mails, this is done via a TP in the CUCM pointing to the pilot number of the CUC.However the greeting that is played is the standard attempt forward message, there is no where...
hi i have a simple question on IPCCX scripting:i want to build a script that will route a list of calling numbers (VIP List) to specific agents while all other callers to a CSQ.my question is that how and where to assign the ANI list of those VIP cal...
Hi,I have a requirement to route an inbound call, based upon the CLI of the caller. This is easy to acheive using the answer address within the incoming dial-peer.The hard part is that I need the call first answered by a receptionist and when the rec...
Hi,We have an 2921 router with FXO ports and these FXO ports are under MGCP control from callmanager 7.1Connected on these FXO ports are some FCT's.All works fine, inbound and outbound.The problem we face is the caller-id when someone calls the FCT.T...
Using CCME version 4.1.0 and IOS 12.4-15.T1 on a 2811.When you set a speed dial as a button on an ephone, pressing the button does nothing. Doesn't matter the string of the speed dial (adding # at the end) doesn't work either. The phone in use to ...
