Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,how can I change the system message in the CCM like we can do in CCME.I want to change the message "Your current option".Best regards,Antra
HelloI am changing my domain and therefore will be rebuilding my Unity server. My question is I need to back up my message store as well will DIRT backup my message store or do I need to use a second tool for the message store?Thank you
Customer has a new CUCM system going in. We've got the cluster at a 7.1(5) code level.Starting to attach phones, and seeing some really strange behavior. The default firmware load is SCCP45.9-0-2SR1S, so some phones (new out of the box) are simply ...
HiHope anyone can help me on this ,problem i have is that we are using Nortel Voicemail system with our CUCM 7 cluster ,when you forward your Cisco phone to voicemail you get the main welcome message of the Nortel VM instead of your personal VM ,now ...
Hello all,Can someone please help me get outbound calls routed out to my PSTN. I've tried using MGCP and now H.323 and it still doesn't work. I've been able to route an inbound call to one of my IP phones but I had to use "connecton plar 7001" to e...
Hi,i'm configuring a cluster of 3 CUCM 7.1.3 and i'd like to implement announcements. I started the IP Voice media streaming service on the 2 subscribers and i have got 2 annunciator correclty registered. I read the types of announcements supported b...
Hi,Could I know how to fix it the following issue ? Users said when they press the digit slowly then the calls are successful. When they press faster, they hear busy tone.--------------------------------Users are having problem to make leased line ca...
Hello all,I am currently running Unity 4.0.3 and as part of the steps to upgrade to Unity Connection 8.x I first have to upgrade to Unity 4.0.5 since the COBRAS tool only supports Unity 4.0.5 and later. So my first hurdle is to get from 4.0.3 to 4.0...
Hi for all my Senior,Please help me.it's possible for CLID automatic synchronize/import first name and last name from AD(AD already sync with CUCM>user management>end users) ?Regards,Susanto
Hi,I'm new to IP phone. Got a linksys SPA942.I'm trying to set two extensions on the phone. Eg. ext 1 with account 100 and ext 2 with account 101.It should both registered but when the phone only uses ext 1 with account 100 when receiving or dialing ...
Evening All,Just looking at how Cisco are phasing out the DLU licensing model and going with UCL and CUWL. I'd like come clarification around this so would appreciate it if anyone who understands could tell me if the following would be correct:I have...
So the documentation is a little unclear when it comes to making IMAP clients work with load sharing/balancing and redundancy in Unity Connection (we're talking versions 7 and 8 of CUC).Say we have two servers each having the host name hostA and host...
I setup Helpdesk end user's with following permissions:Phone AdminStandard CCM Phone AdminStandard CCM End UsersMy goal is that helpdesk folks can only configured phones and associated users to phones but got the following questions:1. What do most ...
I have QRT setup and working but whenthe softkey is used not all the options are visible on the phone.For example these are missing when connected:Low volume, The remote end experiences low volume, I can't hear the remote end, The remote end can't he...
Is there any way to manually purge inactive user accounts in UCUM 7.1.2? I changed my AD integration and still have duplicate accounts for many of the users showing up in the corporate directory on the phone and in the users page in the CallManager....
