Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a VG224 controlled by SCCP. I have one of the ports connected to a Bogen TamB device. I can call the DN and the Bogen answers, but after 25 seconds it automatically disconnects the call.
Hello Everyone, I have Call Manager running 7.0.1.11000-2. I'm having difficulty with one user who has set their phone to forward to their mobile on no answer from external calls. The call reaches the phone, then when forwarded to the users mobi...
I have created a Time Periods andTime Schedules for Time of Day Routing. When I try to Delete a Time Schedule this is what I get:Error occurred. One or more record did not get deleted. The pkid column in the timeschedule table in the database is bein...
Hi,I'm just struggeling through the documentation but cannot find any hint how to install additional locales on CUCM 7.1The documentation talks about a locale installer. For German language support there is a file called "cm-locale-de_DE-7.1.2.4000-1...
Can anybody please help me with an upgrade question.I have client running version 5.1.3.5105-1They wish to upgrade to version 7.1 and have ordered the relevant upgrade from cisco, i am wondering how the compatability matrix works, all the mentioned 5...
Hi all,I have a 2801 router. I inserted a VWIC2-1MFT-T1/E1 card. I configured it on a CUCM 7.1 by adding a new gateway using MGCP (I want it work using QSIG).On the router I inserted the following commands:no ip domain-lookupmgcpccm-manager config se...
I'm having an issue with recording a voice greeting with a system call handler i'm setting up. I'm trying to use the phone where Cisco Unity calls my phone so I can do the recording over the phone instead of using my computer.I'm getting an error me...
I have cluster of 2 CCM ver 6.1.2 ( One publisher + backup TFTP and One subscriber + primary TFTP ) And we replacing it with cluster of 3 new servers with CCM ver 7.1Also i have one Unity 5 and want to replace it with Unity Cluster ( 2 new servers...
Dear all,I have CCM system version: 4.2(3) sr4a, located in my company head office.Some IP phones located in the head office and most of IP phones are located in our another site registered on CCM through MPLS line which connects this another site an...
Hi,I want to attach h323 client(SJPhone) but problem to dial from SJPhone to IP Phone.Please advise!!symptom) when I dial from SJPhone to IP Phone, ringing once in IP Phone but disconnec immediately (the reverse case that dail from IP Phone to SJPhon...
Hi Guys we have 3 CCM servers one publisher and two subscribers. Virtual memory is running at 80% on the publisher and about 60% on the subscribers. I keep getting the below alerts.Should I be overly worried about this alerts? And if so what action s...
Hi,I am doing a CUCM Global UC implementation with H323 Gateways, 0 and 9 are mixed as PSTN access code. My question is how to implement + dialling.The plan is to use Route-patter as below, one for each country code, should be about 170, put then in ...
We have a customer with a CUCM 6 and Genesys contact centre integration. They are using NICE to record inbound calls destined to the agents. What we have found is that the audio in the beginning of each recording is clipped. The file contains approx ...
I have a number of 7921 wireless phones and all of them seem to be having echo problems for internal callsanyone got any good troubleshooting guides for this? or any knows issues with the 7921?
