Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We are using a CTI application with CUCM 6.1. If users close their softphone without logging out (Extension Mobility) they are still concerned as logged in on the CUCM. Is there a possibility to disconnect this session after e.g. 30 seconds without n...
Hi there to everybody:I have done a LDAP integration within my UCCM 6.1. The LDAP directory is SUN.But i detected a weird behavior when everything is up and running.The normal behavior is that CCM retrieves all the users that haves the LDAP director...
Hi,I have a cucm cluster running 5.1.Have just installed a new 2851 voice gateway which works fine. Have added a vic3 2fxs did card, I had to find a new IOS to be able to see the card, but this is now ok.However, when adding this to cucm, there is no...
Call Manager is running System version: 5.1.3.2105-1 Administration version: 1.1.0.0-1We are using ICM 7.1 (I think) and the pg jtapi user has been probably incorrectly set as end user. CCM does NOT display any more devices or CTI points when we ass...
I have unplugged an 7941G phone from the network. It still shows up as registered. Can I speed up the deregistration of this phone with a command?I think it will time out after a while but i need to reassign the mac-address without waiting so long.Th...
Hi,I'm using CCM 5.x. I've created a .csv file to import phones & users using Bulk tools. The phones register successful, but the Directory Numbers does not appear. I attached the .csv file.FIRST NAME,LAST NAME,USER ID,PASSWORD,MANAGER USER ID,DEPART...
Hi all,Is there a way of creating a unity account that just plays a recording and doesn't allow callers to leave messages?Thanks,Jamie
I need some help on configuring call handling on CME. I want to configure that when people will call the main number (123456789) the Auto Attendant will pick up the call and have different prompts. If anyone can help me with sample config. I apprecia...
hello,we are forced by changing the time the September 1th to decrcease by 1.Now,Our Timezone is GMT+1, but if i change the timezone to GMT will has the same effect as if i decrease the time by 1.The following is a check that must be done before inst...
One additional issue we've run into. We updated our CME to version 7.0 and therefore added new phone firmware. Some of our 7941/7961 phones are not upgrading but quickly error with 'error updating locale' and then proceed to boot with the old firmw...
Dear all,Unity 4.0 Voice mail only. One of voice mail account is for customer service which customers will file a complaint and leave a message at that voice mail box.We would like to back up this individual voice mail only. What is the cost effect...
Does any of you have a reference (link) about the procedure of how to integrate Nokia phones. the admin guide does not include anything about this issue.
When I go to serviceability and tools there is no option for QRT. What haven't I done. Treat me kindly.......
We have a SIP service using C2851 GW with CUBE. Our outbound calls to the provider must have external mask of our DID range ex 999888XXXX. Problem when turning on forward to outside number - is that the calling number is used and the provider rejec...
If I have SCCP and SIP (cisco) phones on a Call Manager Express-based system, can I page to the sip phones like i would on the skinny phones? Thanks
