Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all,We have several lines configured at the IP phones at our reception and we are now wondering if there is an easy/ basic solution for this:When the receptionist is in a call and she/he receives another incoming call which the receptionist is una...
The userguide for 7931 phones running on CME 4.3 says that you can program speed dial buttons by doing the following:1.) Dial-tone2.) Press #3.) Press Speed-dial4.) Enter speed dial number5.) Press Speed-dial again to end.I can't seem to get this to ...
Hey guys --Is there a way to both monitor a line and overlay the number? Basically I have an admin that is looking to pickup calls for his Manager (the overlay), but we also need to know when the manager is on the phone (monitor).He has a 7965, so s...
Hi, I wannted to know how can i use directory option in 7931 phone for local directory.as i have read the document but unable to find the option. i have configure the only online line. line1 for operator. but wanna use directory option so he/she will...
Hi,I have a 2811 with CCM 4.1 and FXO port. When a try to call outside , i don't hear the dial tone of the PSTN when a press the outside digit , like 9.xxx I have a basic config in the 2811.I dont' know if it's the config of my gateway or the confi...
Hi,We are currently able to call in and get a company directory list with phone extensions. We need to change the recording - can somebody help me on where that needs to be changed? We have Call Manager 3.3 and Cisco UNITY 4.4 installed. Thanks!
EveryoneWe are upgrading from Unity 4x on a Win 2000 box with Exchange 2000 …to Unity 5x with Win 2003 and Exchange 2003. We are most concerned with “Gotchas.†For example, issues that are not widely know but can really aggregate a clean insta...
In my way to the CCIE Lab exam, I need to have a good hands on practice. Do you know of any Boot Camp to simulate the LAB environment?Thanks in advance for your answer,Juan Salgado
According to the release notes (12.4(20)T) there shoud be a way to send CDR record to a ftp server in CDR format.How can I do thatFilip
I have a few IP phones at my organization that are hanging in the configuring IP state. I've check my DHCP/DNS and including the IP scope.I have plenty of IP addressed to hand out, so I don't know what's happening. Cany anyone help me with this?
All, I have turned up a PRI NI trunk between a ROLM 9006 and a Cisco Gateway. All calling between works fine, however I have found 2 issues that appears to be linked. A call comes in the PSTN to the ROLM, ROLM forwards it to a gateway and to the ...
We have ONE cluster with 3 CCM4.13 servers and going to upgrade to 6.12 with 3 brand new servers.Try to read all the doc, but somewhat confuse a little:I know that I have to run Callmanager upgrade utility and DMA 6.12 and correct all the errors and ...
I have a user who is getting plenty of unsolicited calls. Currently, he is screening the calls & hitting iDivert to send the call to his voice mail. We have reached a point where these calls are a bit too many & clogging his voice mail box. He now ha...
I have applied the 6.1.2 upgrade to all servers in the cluster but have not yet switched versions. I wanted to find out if I can make the switch on the fly without interupting service to the customer.
I have a CCM server where the password must be wrong for the SQLSvc for 1 service, the Cisco Database Layer Monitor. There's 3 other services using this account and they are started fine. Is there any way to "fix" the password for the 1 service tha...
