IP Telephony and Phones

Hi Guys, I am in the process of upgrading our CM 4.1 system to 6.1. Everything's going well and should be ready for deployment. Quick question about the Unity 5.0 side (Unified Messaging with Exchange 2008). From my understanding, I need to verif...

We have a Definity G3Si with Avaya users and have Unity Connection for the voice mail. Our users want to transfer a call directly into some ones voice mail without ringing their phone.Can some one tell me how they can do this?Thank You~

Hi,i have MGCP configured FXS with CFNA to voice mail.Using the CME fallback i do not see where i can specify the CFNA timeout, please note that this is working for ip phones during fallback (config CFNA under ephone-dn)I donno if this is possible?Go...

Running 12.4(11)T / CME 4.0(2) with CUE 2.3 on a 2821. The time stamps when a voicemail is left on the system is an hour behind apparently still on CST. Not sure how to change it. I am using the default gateway ip for the service engine as the ...

receiving error when attempting csim. Trying to configure router for SRST and calls not completing...csim: called number = 912816740702, loop count = 1 ping count = 0csim err:csim_do_test invalid major major(16) minor(0)csim: loop = 1, failed = 0 c...

Dear sir, We have installed ip communicator 2.1.1 on 3 unit of hp 6515b laptop loaded with windows vista enterprise edition operating system. We tried to use the ip communicator after installation and verified it's fine. After few hours, We will e...

We are a Government Department that processes waste water. I have a wan that consists of 2 T1's each T1 is connected to two central but separate monitoring points waste water treatment plants. From these T1's there are 35 56K connections or pump stat...

Hi All, I am trying to add a new device to our help desk support number using call attendant. I have set-up everything as per CCM manual.Copied and existing phone config.Added new DN to deviceCreated new attendant console user. Added user to the pilo...

Running CVP 4.0 and CCM 6.0 and ICM 7.2.2 - CVP comprehensive model with SIP Proxy. Remote G729 site with CCM location-based CAC both CallCentre and regular IPT Calls traverse the WAN to Remote Site and back.When Call is routed to agent at remote si...

Does anyone know how to get user Attendant Console speed dials in CM 4.1(3) into a new CM 6.1.1 install (DMA extracted data) using DCD? I see that CM 6.1.1 has an Import/Export Speed Dials option under the File Menu. There's a disconnect for me tho...

Hello All, I am having an issue with some 7920 and 7921 wireless sets. They are constantly un-registering and re-registering. I am not sure what is causing this issue. Also, I am getting complaints that when a 7921 set calls a 7920 set, the 7921 lock...

hi Guys,I am on 5.1 and have a problem for a site in North America.When using the 9@ route pattern users are unable to make outgoing calls(your call cannot be completed as dialled) yet when pattern is changed to 9! it works fine....Any thoughts much ...

I have a small issues, I have several t1's coming into a gateway and I am using cme as srst and bacd as a backup solution. The issue I am having is trying to get several nummbers inbound ie xxx-xxx-1000, xxx-xxx-3050 to transform to a single four dig...

If you have 2 lines on a phone and one is active in call - a call to the 2nd line can only flash/beep/ring.....is there a way to have it show up on the screen?It does this for a 2nd call to the line that is active but not another line.Manish

I have an UC520 setup and working but the ip phones are displaying a time that is 4 hours behind what's on CME. The Uc520 is using Eastern time but the phones are showing Pacific time. I got the latest phone firmware tftp it onto the UC520 and confir...