Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
O.K., I know the title sounds crazy but I should make sense of it here: The AC user (receptionist) gets calls and needs to know where to direct the caller based on the callers SSN. As the receptionist is typing in the callers SSN in another desktop p...
Hi,I have a problem with an 7960 IP Phone.The "Personal Speed-Dial Button" is not working anymore.The problem does not occur on other Phones (7940).I tried a factory reset of the phone.Does anybody know this problem?Best Regards,Corvin Schmid
We are having issues getting calls from a site in Guatemala, from a Panasonic IP PBX to connect to a site in Tampa, FL over a bonded 3Mb point to point T-1. The voice calls pass from a 2821 router to a 7206 router with voice capability. We see Error...
Hi,I have a CallManager 4.2(3) with 70 phones and a gateway 2801 with a ISDN PRI E1. I need that when twenty phones are calling to external number they hide the caller ID.Thanks for your help.Bye
Hi, Im new to CDR reporting. I need to run a report on line usage. The telco want to reduce our number of ISDN lines in to Site A. and we are trying to work out how many consecutive calls we peak at the report needs to show what is the max number of...
Hi there, We have a problem with our phones in that when dialling an internal phone number using an STD code it will drop the last 2 digits and not dial the destination. For example: If you dial 65861234 the number will dial no problem but if you dia...
I am trying to add a hardware conference bridge on a callmanager 5.1 using a 2801 . I have it all configured and when I try to add the ios enhanced CFB in callmanager I get a cc_register_failedwhat am I missing..ios og 2801 is 12.4.13t
Yesterday we had a user who forwarded a message (supposedly) to one person, but everyone with a voice mailbox received it. Any ideas on how this happened? Is there an option for a global message forward in Unity that I'm not aware of?
Hi,I have an Unity deployment which has the latest TSP installed, version 8.1(3). However, the voiceports keep deregistering one by one, eventually costing all voice ports to deregister. Unity log file indicates a TSP error. I have to manually remove...
Hi all,I had a issue with the Caller ID display on the IP phones when I configure a Non-Gatekeeper ICT connection between two Callmanager Cluster.It seems like when I try to call a phone from Cluster "A" to Cluster "B". I got the 4 digit DN from Clus...
Is it possible to set up a one way call pickup group? I have a person that needs to monitor more lines than the phone has available.I was going to create a pickup group. I need person 2's phone to alert when person 1 is getting a call, but person 1 s...
Does anyone know if Application Dial Rules on CCM5.1 support CUPC ? i need to prepend a digit for accessing outside lines when using CUPC. Thankyou.
Hi All,Is their any IP Phone survey questions which can be asked to users and managers for their input to improve the current IPT systems in our network?Any document or links?
Hi Guys,I have created a CTI route point but it is not registering with the call manager. Any ideas ?Rgds
Hello experts:I have the following:2 79417941 Number 1 (1002) has 1 DN and BLF for7941 Number 2 (1003)When 7941 Number 2, goes OFFHOOK (1003)BOTH LEDS in -7941 Number 1- turn RED.Is that normal? Although I only configure BLF for 7941 Number 1 button ...
