Cisco Callmanager 5.2 Version root password

George K John · ‎08-17-2014

Hello All,

I have a CCM 5.2 version, linux box. By mistake I unplugded the system power cable. Now when I restarted the system it is giving an error. One of the disks needs to do an fsck. For continuing this step I need the root password which I do not have.

Please help me to recitify this problem.

Thanks in advance

George

Jaime Valencia · ‎08-17-2014

Unfortunately that version is no longer supported, I would tell you to open a TAC, but they won't assist. Your best bet would be to reach your SE/AM and see if they can assist you somehow.

HTH

java

if this helps, please rate

George K John · ‎08-18-2014

Dear Jaime,

Thank you so much for the reply. I had an old image of the system and I restored the same. Now it is working fine.

I found another link for rectifying the problem

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-50/111822-boot-error-00.html

Thanks

George