Plantronics H261 vs 7941g Ip Phone issue

[redrobish]

Hi,

We have a Plantronics H261 headset to be use in our 7941g cisco phone. But it has a buzzing sound whenever we use it and everything is fine when the handset is use. Is the headset not compatible to 7941g phone?

anyone can help?

tnx,

robert

[thisisshanky]

a. Try the headset that has this problem on multiple cisco phones. Does it work on other phones ? Or does it behave the same on all phones ?

b. Does trying a diff. H261 headset help ?

[redrobish]

thanks for a fast reply.

a. it works perfectly on Nortel Phones. All of our H261N have the same behaviour on our 7941g phones (only model we have).-it has a buzzing sound only on one side.

b. actually our headset are all new and we don't have any...

thanks

[thisisshanky]

Look at this link.

http://headsetinnovations.com/Plantronics/Plantronics-Headsets/Plantronics-Telephone-Headsets/Plantronics-Corded-Telephone-Headsets/Plantronics-M12-Vista-Corded-Telephone-Headset-Systems/Plantronics-H261N-SupraPlus-Binaural-Noise-Canceling-Headset-wi...

There definitely seem to be two versions of this headset one compatible with Nortel and other with Cisco.

HTH

Sankar

PS: please remember to rate posts!

[MikeTomasko]

We've used the H261Ns on 7940's, 7960's and 7970's with no problem. We don't have any 41's, 61's or 71's though to try them on.

[redrobish]

Thanks

I see now the problem, our headset is for Nortel, no wonder it works fine w/ Nortel!

Now I got another headset here, CN Netcom 2000, can anyone show me the link or tell me that its not compatible w/ 7941 ip phones?

thanks

[Rob Huffman]

Hi Robert,

If you look at the link the Sankar sent (nice one!) you will notice the only difference is in the type of cord that is used. If you order the (26716-01) for about US$12 you will be good to go :)

For Nortel phones;

Plantronics Polaris Direct Connect Quick Disconnect to Modular Plug 10-Foot Coiled Cable (27190-01)

For Cisco phones;

Plantronics Quick Disconnect to Modular Plug 10-Foot Coiled Cable (26716-01)

Hope this helps!

Rob