downloading sw image to switch using cisco works

[rsohi]

We are in the midst of upgrading our 3550's from 121-19(EA1c) to 122-25(SEB). I am having trouble using Cisco Works to distribute the software for upgrade.

I create a job to upgrade a switch. The job is submitted and once completed the job status shows as succesful. When I check the switch, the boot have changed correctly but when I check the flash the new image does not exist! I can however manually telnet or ssh to the switch and upgrade it that way.

Is any one else experiencing this. Is there a problem with the 121-19(EA1c) code. Previously it has worked fine with no problems. Also, out of a job sent to say 10 devices only one (if I'm lucky) will have the new sw image on it when I check.

Any help would be appreciated.

regards

Raj

[amritpatek]

It could have used any other flash devices in the switch. Please check what device, the boot command mentions in the configuration.

[rsohi]

thanks for you reply. If I'm not mistaken, is there not only one flash fs on the 3550's?

[raghu.umesh]

Check your logs for the job. I had a problem copying the image FROM a 3550 using RME 4.0. My logs showed that RME was looking for the image at the root of the file system when the actual iamge was in a subdirectory.

So check your logs and you may find that the image has been copied into some subdirectory on the flash.

Unfortunately I havent been able to fix the problem till date as I am still working on getting Campus manageer ANIServer to start.

Hope this helps,

Raghu

[rsohi]

Raghu, thanks for your response. I have checked the logs and I have looked at the flash directory with no such luck. It's very strange, but I did upgrade a switch using RME yesterday and was successful, and the level of code was one below the one I have problems updating from.

regards,

Raj