Hi,
I installed AC based on the guidelines provided by cisco but when I tried to open the AC client I got an error saying " Initialization of Call Control Failed. Retrying....". Heres the log that I get from the work station..
31702 08/08 22:31:38.531 DEBUG ACClientTelephonyMgr.init().
31703 08/08 22:31:38.531 INFO ACClientCommunication getSupportPark
31704 08/08 22:31:38.531 INFO ACClientCommunication getTelephonyParameters
31705 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init()-> ctimgr[0]:XXX.XXX.XXX.XXX (this is the IP of my CCM"
31706 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init(): username: ac
31707 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init(): redirectCSS: true
31708 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init(): keepOriginal : true
31709 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init(): resetOriginal : true
31710 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init(): ctiReqTimeout : 15
31711 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init(): Getting Provider.
31712 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.setOperatorTerminal().
31713 08/08 22:31:38.541 ERROR ACClientTelephonyMgr.setOperatorTerminal(): Failed getting Terminal[SEP0004272F4AAD]. com.cisco.jtapi.InvalidArgumentExceptionImpl: Terminal SEP0004272F4AAD is not in provider's domain.
31714 08/08 22:31:38.541 ERROR Exception: com.cisco.ac.common.ACException: Failed_Telephony_Init
31715 08/08 22:31:38.541 DEBUG JTAPI Version:1.3(1.20)
31716 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init().
31717 08/08 22:31:38.541 INFO ACClientCommunication getSupportPark
31718 08/08 22:31:38.541 INFO ACClientCommunication getTelephonyParameters
31719 08/08 22:31:38.541 DEBUG ACClientTelephonyMgr.init()-> ctimgr[0]:XXX.XXX.XXX.XXX (This is the IP of my CCM)
Have anyone already encountered this problem.
Thanks
