Other Collaboration Subjects

I was wondering if anyone had any input regarding securing voice VLAN's above and beyond what I have listed below in my example. I have read the white paper "SAFE: IP Telephony Security in Depth" and found it to be lacking in several areas and I tho...

With CCM 3.3.3, I configure a pilot point and hunt group. For some reason, TCD fails and the pilot point gives fast busy. Is there a way that whenever the pilot point gives me fast busy, I can reroute the call to say Unity AA pilot?Thanks for any sug...

Hi there, i need help!!!I have one-way voice problem between two cisco 3600 series equiped with NM2V and VIC-2BRI-S/T-TE, in both sides of voip connectivity and 2 alcatel pabx's; the first pabx is omniPCX 4400 and dhe other is 4200 E. On the 4200 Alc...

Are CTI ports still licesenced? I have an IPCC Express Enhanced server that says that it has 10 Enhanced CTI ports licenced.I also have a 7835H with 1 gig RAM. I read some documentation that says that 48 IVR ports are the max supported. Then why d...

We are experiencing the following problem, the Supervisor Desktop does not display up to date info on the status of the Desktop Agents, an Agent might be ready/talking but in the Supervisor Desktop might show that the Agent is "not ready". We have go...

HiI want to find out the unasigned DN's in Callmanager rel 4.For example the directoy number range is 1000 to 1200 and I have assigned 1100 to 1159 and simliarly in 1000 to 1089.And then I had delted some of the assigned numbers like 1102,1056,and 10...

Hello Today I was trying to upgrade our CCM Call Manager Cluster from 3.3.2 to 3.3.3 version. Unfortunately following problem has occured.When I was trying upgrade subscriber (after I install CCM 3.3.3 on publisher) I got following error message:---F...

Hi,I have already posted this (mistakenly) in the unified communication forum. They suggested that I try it here.We have a machine running Windows 2000 server and functioning as our ICD server (ICD version 2.2(4)).This machine is in a standalone work...

Hi,I have just configured the link between the router using the VWIC-1MFT E1 30 channels and the PBX using the PRA2 card.This configuration is to integrated the callmanager to the PBX.It works well in both side..the IP Phone can reach the PBX phone a...

Folks, I just installed a DAT drive to my MCS callmanager sever 7835. I rebooted the system, but, for some reason the system does not recognize the DAT drive. I did not see any drivers or documentation in the DAT drive Box either. May be it got...

Folks, I recently installed unified messaging for a customer. I had a question regarding Unified messaging, would highly appreciate if someone could help me.1) If a person sends a .WAV attachment recorded in media player to a person through exc...

I have problem with backup process under Call Manager. Please find the attachment.

I am trying to lock down the VLANs where our CCMs are located and did a trace of login/logout via EM service.After a few logins, the resulting trace showed that the phone was comunicating with CCM via a destination UDP port range. So far I've identi...

I am working with a CM4.0/Unity4/0 integration on a NI2 PRI. We also have FXO backups. We have no problems with callers being able to enter keystrokes when they are on the analog gateway, but when their call comes in through the PRI; their keystrokes...