02-12-2003 10:03 AM - edited 03-12-2019 10:39 PM
I get a Report Failed message when I queue a report in Unity for Port Usage and check it in the Status Monitor. Unity 2.4.6.135
02-12-2003 01:58 PM
I had the same problem occur to me today. I am using Unity 3.1(5). When I run other reports they work OK. I am interested if there is a way to fix this problem.
02-12-2003 02:59 PM
Make sure the language your browser is configured for matches the languages you've installed for Unity. Is there anything being written out to in the app event log?
adam
02-13-2003 08:22 AM
I am configured for English United States on both Unity and the browser. I do get an app event log when the report fails. It says:
Source: AvRepMgr_MC
Category: REPMGR
Event ID: 20004
Description: repmgr runmodule error reportid7 module crunch01 hresult 0x80004005
And a few seconds prior to that error message I get the following:
Source: AvCsServices_MC
Category: Warning
Event ID: 1077
Description: gateway FindCsComponents failed. caller is denied access.
Both messages occur every time I try to run the port report.
Dan
02-13-2003 08:33 AM
Hmmm... sounds like this bug: http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdu64005&Submit=Search
check out the release notes for a possible work around.
02-16-2003 08:39 PM
Thanks for the tip. This actually did not work for me as it only works with Exchange 5.5 and I have Exchange 2000. However, it put TAC on the right path. My problem turned out to be that the service AvRepDirSvrSvc was set to the unity_
Dan
02-12-2003 06:27 PM
Also, for your 3.1 system you can consider using the Port Usage Analyzer tool available for download here:
http://www.ciscounitytools.com/App_PortUsageAnalyzer.htm
It'll give you a bunch more detail than the SA report which may be useful.
I see around a dozen or so bugs against the port usage report in the SA but they've been resolved in older versions so there's nothing outstanding here I know of.
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