07-11-2013 02:22 PM - edited 03-03-2019 07:07 AM
Hello,
I installed a new T1(DSU/CSU) card in SLOT 1 but it isn't being recognized. The T1 in SLOT 0 comes up, is configured, and working just fine. I can't figure out why the second T1 card isn't being recognized and doesn't come up in the list of interfaces.
I would really appreciate it if someone can assist me with this.
Best, ~zK
Solved! Go to Solution.
07-15-2013 09:50 PM
WIC/HWIC Slot 1:
FT1 BT8360
WIC module not supported/disabled in this slot
Hardware revision 1.3 Board revision C0
Serial number 22895038 Part number 800-03279-03
FRU Part Number WIC-1DSU-T1=
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 2
EEPROM contents (hex):
0x20: 02 11 01 03 01 5D 59 BE 50 0C CF 03 00 00 00 00
Thanks, ~sK
You need -V2 card.
07-13-2013 01:45 AM
Post show ver, show diag.
07-15-2013 12:20 PM
Thaks for the report, Paolo.
Here is the output of the Show ver. Again, I have 2 WICs installed but only one is coming up.
SK-RTR-02#sh ver
Cisco IOS Software, 1841 Software (C1841-IPBASEK9-M), Engineering Special Version 12.4(15)T6b, 12.4(20091203:021420)
This software is supported for a limited time under special agreement with Cisco Systems, Inc. Ref. case #613034069
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Sat 05-Dec-09 13:23 by sande
ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
SK-RTR-02 uptime is 0 minutes
System returned to ROM by power-on
System restarted at 11:54:35 PDT Mon Jul 15 2013
System image file is "flash:c1841-ipbasek9-mz.124-15.T6b.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
Cisco 1841 (revision 7.0) with 116736K/14336K bytes of memory.
Processor board ID
2 FastEthernet interfaces
1 Serial interface
WIC T1-DSU
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
31488K bytes of ATA CompactFlash (Read/Write)
Configuration register is 0x2102
Much appreciated.
Best, ~sK
07-15-2013 06:28 PM
You did not post show diag as asked above.
07-15-2013 09:37 PM
Here is the show diag output:
SK-RTR-02#sho diag
Slot 0:
C1841 2FE 2SLOT Mainboard Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Chassis MAC Address : 0021.a018.3d16
MAC Address block size : 34
PCB Serial Number : FOC12464616
Hardware Revision : 7.0
Part Number : 73-8191-08
Board Revision : D0
Top Assy. Part Number : 800-23434-06
Deviation Number : 0
Fab Version : 04
CLEI Code : IPM7W00CRA
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : CISCO1841
Version Identifier : V05
Processor type : 86
Chassis Serial Number : FTX1249Y0H9
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C3 06 00 21 A0 18 3D 16 43 00 22 C1 8B 46
0x10: 4F 43 31 32 34 36 34 36 31 36 40 04 1B 41 07 00
0x20: 82 49 1F FF 08 42 44 30 C0 46 03 20 00 5B 8A 06
0x30: 88 00 00 00 00 02 04 C6 8A 49 50 4D 37 57 30 30
0x40: 43 52 41 03 00 81 00 00 00 00 04 00 CB 89 43 49
0x50: 53 43 4F 31 38 34 31 89 56 30 35 20 D9 02 C1 40
0x60: 09 86 C2 8B 46 54 58 31 32 34 39 59 30 48 39 FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x120: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x130: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x140: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x150: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x160: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x170: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x180: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x190: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC/HWIC Slot 0:
FT1 PMC4351
Hardware Revision : 1.2
PCB Serial Number : FOC10485X10
Part Number : 73-8346-05
Board Revision : A0
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Deviation Number : 0-0
Product (FRU) Number : WIC-1DSU-T1-V2
Top Assy. Part Number : 800-22193-03
CLEI Code : IPUIAPRRAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 52 41 01 02 C1 8B 46 4F 43 31 30 34
0x10: 38 35 58 31 30 82 49 20 9A 05 42 41 30 03 00 81
0x20: 00 00 00 00 04 00 80 00 00 00 00 CB 94 57 49 43
0x30: 2D 31 44 53 55 2D 54 31 2D 56 32 20 20 20 20 20
0x40: 20 C0 46 03 20 00 56 B1 03 C6 8A 49 50 55 49 41
0x50: 50 52 52 41 41 FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC/HWIC Slot 1:
FT1 BT8360
WIC module not supported/disabled in this slot
Hardware revision 1.3 Board revision C0
Serial number 22895038 Part number 800-03279-03
FRU Part Number WIC-1DSU-T1=
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 2
EEPROM contents (hex):
0x20: 02 11 01 03 01 5D 59 BE 50 0C CF 03 00 00 00 00
Thanks, ~sK
07-15-2013 09:50 PM
WIC/HWIC Slot 1:
FT1 BT8360
WIC module not supported/disabled in this slot
Hardware revision 1.3 Board revision C0
Serial number 22895038 Part number 800-03279-03
FRU Part Number WIC-1DSU-T1=
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 2
EEPROM contents (hex):
0x20: 02 11 01 03 01 5D 59 BE 50 0C CF 03 00 00 00 00
Thanks, ~sK
You need -V2 card.
07-16-2013 01:47 PM
Thanks, Paolo!
That solved the issue.
Best, ~sK
07-16-2013 08:35 PM
Thank you for the nice rating and good luck!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide