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Mobile phones dont get internet access through WLC4402

reklaw_99
Level 1
Level 1

Hey all-

I have a WLC 4402 on my network.  Recently mobile phones can connect to the wireless network and obtain a valid IP address.  This IP is pingable from a workstation anywhere else on the network.  However, these phones will not display web pages.  They come up page cannot be displayed.  I even tried putting Google's IP address in the phone's browser and it still did not display.  I can connect through the same WLAN via a laptop or iPad.  These devices have no problem displaying web pages.  I even went ahead and created a new TESTWLAN with no encyption but to no avail.  Same results:  laptops connect and display web pages and smart phones connect, gain IP but do not display web pages.  Comes up page cannot be displayed.  This matters not whether its an iPhone or Android platform.

I updated the firmware on the controller last week to the lastest version, thinking that may resolve the issue.  I can confirm the upgrade was successful and all the APs are up to date as well.

Any ideas on where to go from here?  I appreciate your help and feedback in advance.

Regards,

Jack-

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