08-01-2007 11:36 PM - edited 03-17-2019 09:06 PM
Hii experts,,,
I want to know how many services are there for IPT such as extension mobility, logout; I want to know more services and how to configure.
Ammar
08-08-2007 06:13 AM
IPMA, EM and CallManager Attendant Console.
A user can access a service from the supported phone model in two ways. The user can press the button labeled "services," or user can use a preconfigured phone button. When the user presses the services button, the phone uses its HTTP client to load a specific URL that contains a menu of services to which the user has subscribed for the phone. The user then chooses a service from the listing. When a service is chosen from the menu, the URL gets requested via HTTP, and a server provides the content, which then updates the phone display. When the user presses the phone button that is configured for a service, the URL gets requested via HTTP.
08-08-2007 07:57 PM
Dear gmarogi;
Thanks for ur reply, but, but I want to know more services to configure it for my users caue they ask about services and I just know only two EM & Logout. Is there is more.
Thanks again for ur reply and for ur nice info.
Waiting for ur reply..
Ammar
08-20-2007 09:31 AM
these are IPCC IP phone services only.
they are probably more, we are using these.
Configure a "One Button Login" for IP Phone Agents
http://cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml
Bt Phones services
and Call center statistics
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