Unified Communications Infrastructure

Hi,I'm having an issue where when users send message to a Public Distribution List, with nested PDLs it fails after the 16th member in the list. This is on 7.1.5b SU2 (31900-18). I have looked at SU3 / SU4 release notes and don't see anything with di...

Hi everyone,Kindly confirm whether e license is possible for the below mentioned communication manager license. ProductDescriptionCUCM-USR-LIC-ADDTop Level Sku For Adding User LicenseLIC-CUCM-BASIC-AUnified Communications Manager Basic Single User-Un...

Hi,I want to upgrade a customer from CUCM 4.x to 8.5, Unity to Unity Connection 8.x and then add CCX with 30 Premium Agents, as well as change the hardware to UCS.I know of the 3&3 for both CUCM and Unity, but we would like to use CUWL.As far as I ca...

Client has MeetingPlace 7.1.1 installed. Outlook email notification for MeetingPlace stopped working.Problem symptom:  When users try to schedule a meeting from web server page, both scheduler and invitee do not receive email notifcaiton in their ema...

Hello everyone,I've a client running Standalone Unity Server 7.0 Build 7.0(2).AD: 2008Exchange: 2007Client deleted the EA_Admin account and restored it back. Since then, they are not able to add/delete any subscriber. Following message is populated o...

Dear AllIn UPC for deskphone control option (choose phone to control) is not active.How i can change the user preferred device in CUP or CUCM?

I have a new installation of CUCM and CUPS on two UCS200 servers. I will install both CUCM and CUPS as a cluster on both UCS200 servers.What is the recommended order to start the installation?CUCM on UCS 1CUCM on UCS 2CUPS on UCS 1CUPS on UCS 2or CUC...

Afternoon all,We are now using DMS for our recording solution across all our supported devices within our CUCM cluster. For recording to work we need to set the following parameters on each line:Device\Phone\Line:Recording OptionRecordin ProfileWe ra...

I have Unity 4.0(4) and SR1 installed. After a call was transferred to extension from main greeting, caller will hear a couple second MOH before ring back. How can I get rid of this music?

Hi,I am not very familar with CUE scripting and need for CUE 8.0.3 an AA script.I would be very happy if someone could provide me a script acting this way:.) The script uses the Schedule “systemschedule”..) Incoming calls within business hours:Play W...

Hi,I am not sure where I am in the right place to ask you guys a question abut CUE editor. I've emailed to ask-cue-editor@external.cisco.com but I received a reply that I have to come over here to ask. Anyway, my question is that how I do allow trans...

I'm not sure if any of you are familiar with the Cisco Unity Connections book by David Schultz, but I looking for the same type of book for CUCM. Does anybody know if a book like this exists?