Unified Communications Infrastructure

All,Following the 'Using Microsoft Exchange 2010 with Unity version 8.0, 7.0 and 5.0 document found at :http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/using_exch2010/usingex2010withcu7x5x.htmlHave compelted the section adding one or more exch...

     Hi all!Our client want to upgrade their BE 6.1 to latest version. So... Now they have: Unified  Communication Manager 6.X - Bus Ed - Top Leve (CUCM6-BEl : Unified CM BE, 7828-H3 appliance, 50 seats  MCS7828H3-K9-BE  CISCO UNITYCN2-PAK  Software...

Hi,We have a new install at a customer that has about 200 mailboxes.  A couple of the users (maybe more but they have not reported it) keep complaining that they have messages but the MWI will go off.  The only way to get MWI working on these guys ag...

Hi,My company would like to Partner & help sell Cisco Quad Collaboration solution.Can anyone please guide me through the process & how it works.We are a channel partner.ThanksKarma

Hello,We have a cisco router core model: cisco 7206VXR_NPE-G1.We recently have migrated internal mail paltform to Microsoft BPOS making a strong use of internet.All BPOS traffic toward Internet pass trough this router.For about 15 days we have experi...

I am needing review assistance on ensuring that i do have automatic recording features available when i migrate to Cisco CME 8.5. Any suggestion, advice and technical leads details on how to go about achieving this? Thanks in advance. regards,

I see the new CUPC 8.5(2) client uses 1) Local cache 2) Registry 3) DNS SRV for finding the CUPS Server.?What does the DNS SRV record need to look like for the CUPC client to use? I can’t find an example.http://www.cisco.com/en/US/docs/voice_ip_comm/...

Hi, I'm trying to configure the maximum length of a voicemail message that can be left by a caller.I see some options on a couple pages and want to know if anyone can elaborate on their function.On System Settings->Advanced->Telephony, there is an op...

Hey folks!Just built a new Publisher based on a "stare and compare" with our old Publisher.Licenses are uploaded (SW/Node/250User).  We changed the DHCP option for our wireless subnet to reflect the new Publisher, but now phones won't register.I see ...

Hello,I have a couple of problems with Presence 8.0 and i need some help.1- Presence status : I integrated the presence with the Exchange 2007 , the gateway is giving me a ok status and the calendering is enabled but if i put my self in a meeting , t...

Hi guys,I was just wondering if anyone had any recommendations for any third party reporting tools to report on configurations of cisco ucm apps such as CUCM, CUC, UCCX, CUPS, etc etc.I'm thinking of getting something like this and want to know what ...

I am trying to move my CUPS server from a physical server to a virtual server. I am running CUPS 8.5.3 (8.5.3.10000-60). I have followed the same steps as doing the migration for Call Manager. Backed up server to the network, installed fresh copy and...